This was a clean hotel, the rooms were big. The swimming pool was a fair size. They have a place to eat at the hotel. We had the breakfast in the moring and it was ok. It is a buffet and it was $7.95. good for the price. Make sure you check to see what they are serving, because there...
More
Let me start by saying I booked through Priceline, so I'm sure I paid less than others, but still I was disappointed. Upon check in, all double rooms were booked, therefore our daughter and her friend had to sleep on the floor (roll always were offered, the girls declined).
The rooms are VERY outdated. Old furniture, old tv, old wallpaper....
More
The Park Plaza which is part of the Carlton Chain was pretty nice inside. The lobby was nice. The staff was very good. We chose this location because of the free shuttle to the mall of America. My husband was on business so he left and I took the shuttle. It was right on time and was a really nice...
More
The annual NOHVCC/INOHVAA Conference was held here in Sept, 2011. The facility was clean, rooms nice, food excellent and all the staff was exceptional. NOHVCC conferences are held in cities all over the US and this venue was tops. Everyone was friendly, helpful and flexible with any last minute changes or requests. The food was good with something for everyone,...
More
I have never posted a reply on Trip Advisor before however I felt that this hotel warranted a review. I have stayed in many hotels over the years including many in other countries as well. I have never stayed at such a terrible hotel in all my life. I booked this hotel through priceline.com and got a fairly resonable price....
More
Thank you for bringing this to our attention. As I read this, I myself winced and wished we had the opportunity to talk with you during your stay. First off, let me apologize for both what happened and the response that you received. This was a careless mistake and one that I plan on personally talking with the executive housekeeper...
More
Stayed here for a NOVCC conference, so really wasnt expecting or caring for much. Boy, was I pleasantly suprised.
First of all, they have a GREAT complimentary shuttle service that picked us up at the airport (and returned us) and also took us and picked us up at The Mall of America. (less than 10 mins away)
Rooms were nice,...
More
Thank you for the wonderful comments! We truly enjoyed having your group in-house and certinaly hope to host again if you make it to the Bloomington area again. With how much you all travel, it means a lot that you found your stay enjoyable and will pass your comments along to the staff. We are a little tucked away however...
More
No surprises except for generous room size and the fact that there is an indoor pool and hot tub--never thought of bringing my bathing suit and wished I had.
I came to town for the memorial of a dear friend and the hotel provided a welcome respite at the end of the day. The ofice area in the room was...
More
Thank you for taking the time to comment on your stay. I'm pleased to hear that during a sensitive time for you , you found comfort at the hotel. The size of the rooms are most commented on as they allow you to truly spread out and seperate your sleeping from your work or entertainment. Next time please do bring...
More
Couldn't find anything bad to comment about. Hotel was price right, easy to get to all locations in the area. Really appreciated having a restaurant and bar right in the hotel. Would definitely stay here again
More
Thank you for your comments and we are so pleased that you had a wonderful stay. Hopefully you were able to take advantage of our Monday-Friday 5pm-7pm Happy hour with $2 apps and drinks. We look forward to your return visit , appreciate your business and if there is anything you need assistance with, please dont hesitate to contact the...
More
The last time Frank (age 72) was in town (he is a scientist from London), he stayed at the Westin in Edina, MN. Because he couldn't get in there this time, Frank looked around and found the Park Plaza in Bloomington, MN online. Although I had never heard of the Park Plaza, I was nervous and thought I might check...
More
Thank you for taking the time to write about your clients experience. We often sell the hotel as the "best kept secret" and so often hear its the service that keeps guests coming back. We welcome Frank to return and please let me know if there is anything I may assist you with in your next trips planning.
More
I stayed here on my Club Carlson points and was pleasantly surprised with my room. Some of the reviews were mixed but my room was clean and obviously renovated recently. There was free wi-fi, plenty of free parking and I found my room to be very stylish, and comfortable. I didn't spend a lot of time in the room as...
More
Thank you so much for taking the time to send us your review. We are pleased you enjoyed your stay and noticed the changes we have made both in the rooms and in the public areas. Next time you are town do note that we have 4 complimentary shuttles that could also take you to the light rail which would...
More
88 Reviews
324 Reviews
133 Reviews
