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All 31 Duluth hotels »

BEST WESTERN Downtown Motel

131 West Second Street, Duluth, MN 55802
Hotel amenities
Ranked #13 of 31 hotels in Duluth
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    7
    7
    12
    6
    6
Date Rating
barkinglot
ontario
Senior Reviewer
8 reviews
8 helpful votes
5 of 5 stars Reviewed 13 January 2012
5
people found this review helpful

I travel to Duluth a lot and I always stay at the Best Western Downtown. It's not down by the canal so I don't have to pay exhorbitant prices and it's an easy walk to restaurants, bars, etc. The staff is fantastic. Most notibly the front desk staff. They bend over backwards to make me feel welcome. They're so nice... More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
21 January 2012

WOW - thanks for your many visits and for taking the time to write your lenghty and nice review. I'm so glad you are happy here, and we all really appreciate your compliments. I'd never heard of wobbly pops before, and hope you won't mind if I use it myself now and then. Sue and the rest of our team... More

Smart t
Thunder Bay, Canada
1 review
2 helpful votes
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

This hotel is one of the best places I've stayed at --- mainly because of the friendly and courteous front desk staff. The hotel itself is simple and clean, and the staff really excel in making guests feel comfortable and welcome. Their helpfulness is second to none in my book. My car broke down on the way to the hotel... More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
8 January 2012

I'm sorry you had car trouble on your recent trip, and glad you were able to get it fixed while you were here. Thank you for your nice comments, we really appreciate the recognition. I hope your next trip to Duluth with be less stressful, and that you will allow us to serve you again here. More

freezing1
Ontario
Contributor
15 reviews
34 helpful votes
3 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

I stayed at this hotel because I was attending events at the waterfront (Incline Bowling, Vista Fleet) and wanted to be able to walk there without paying the waterfront hotel prices. This hotel provided what I was looking for, no more, no less. The room was very small, but the bed was comfortable and the coffee maker worked. Continental breakfast... More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
30 December 2011

I'm so glad you liked your stay here, thank you for writing and sharing your comments. Duluth does have a lot to offer, and you are right, we are a good choice for people who want to spend a lot of time in and around town, as opposed to in a hotel room. Please let us know when you will... More

ldnj2
Bucyrus, Ohio
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

the room felt cramped, it was however clean. at first sight i thought - what sis i just drive into,, but it was clean and the staff was great More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
20 December 2011

Thanks for not letting your first impression be your last, and for taking the time to share your experience here. I'm glad you were happy with your choice and hope you will choose us again the next time you are looking for a great location and value in Duluth. More

Laxw09
Contributor
16 reviews
7 helpful votes
5 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

Very pleased with this hotel. The room was clean and the service was very friendly. I forgot my toothbrush and they gave me a new one. There was even a great continental breakfast included. Definitely recommend. More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
4 December 2011

There are usually so many things to remember when traveling that it is easy to miss a thing or two. I am glad we were able to help & serve you, and that you were happy with your choice to stay with us. Thanks for taking the time to write and post your review and rating, and please let us... More

scottidog
Bellingham, Washington
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed 19 November 2011
2
people found this review helpful

Although it is an older property, it is well maintained and a nice little hide-a-way. The staff treats you like you were at the Ritz. It's a couple blocks up from the lake, so it makes for a nice stroll down the hill. I didn't find much I didn't like about it, matter of fact I didn't find any thing... More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
27 November 2011

Thanks so much for your 5 star review and rating, we really appreciate the positive feedback. We take pride in making sure that every guest has an enjoyable stay here, and in Duluth. Please let us know when you will be back so we can thank you in person. More

arcochad
Chicago, Illinois
2 reviews
3 helpful votes
5 of 5 stars Reviewed 1 November 2011
2
people found this review helpful

This was my second time staying at this Best Western. First time was a fantastic unplanned trip. I knew I'd be in Duluth in advance for this trip, and having many options in the downtown area I chose the Best Western again purely because of how great my previous stay was. The staff there are some of the most personable... More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
4 November 2011

Thanks for choosing us again, and for posting your candid comments. You are our ideal guest - someone who is looking for great value, great location and great service. We'll be happy to welcome you back the next time you are in Duluth. Thanks again! More

LizTurtle
1 review
1 helpful vote
4 of 5 stars Reviewed 22 October 2011
1
person found this review helpful

This was a lovely little room to stay one night to visit some colleges in the area. If I had to stay here longer, I would have liked a bigger room, and bigger bathroom, with quieter fan and air conditioner/heater. But overall a great experience for what I paid, and may consider coming back. More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
25 October 2011

Thanks for choosing to stay with us, and I hope your college visits went well. It was nice of you to take the time to post your comments. Size does matter, depending on how much time you plan on spending in the room versus out and about in the city and surrounding area. We look forward to our next opportunity... More

Shischkabob
Senior Contributor
23 reviews
4 helpful votes
4 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

I enjoyed this staying here. The room we got was spacious and quiet aside from the occasional child running up and down the stairs. The water for some reason didn't work when I woke up in the morning but did later on. The proximity to the rest of Duluth was very nice being that everything was within walking distance and... More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
25 October 2011

Thanks for taking the time to make your recommendation - everyone here really appreciates it. I'm glad you were happy with the value and location of our motel and hope you will introduce yourself next time you are here so we can thank you in person. More

Contenta
Puerto Vallarta, Mexico
Top Contributor
62 reviews
73 helpful votes
2 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

This motel is very old and very tired. There is no elevator and the carpeted stairs leading up to the second floor is worn and thin. All rooms are around the parking lot and it is located in an old section of town. The people working the desk, especially Reno, are very friendly and helpful. The price of the room... More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
8 October 2011

I'm sorry you were disappointed with our hotel during your recent visit, please accept my apologies. Thank you for sharing your comments, which give us a better perspective on what our guests are experiencing. Reno is terrific and inspires us all to do our best every day with every guest. I hope you will consider staying with us again when... More

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BEST WESTERN Downtown Motel Also Known As

  • Duluth Best Western
  • Best Western Duluth
Address: 131 West Second Street, Duluth, MN 55802

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BEST WESTERN Downtown Motel
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