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Eagan

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Residence Inn Minneapolis - St. Paul Airport / Eagan


Hotel class 3.0 of 5
3040 Eagandale Place, Eagan, MN 55121
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Reviews you can trust

88% Recommend
4.0 of 5 stars 26 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
frequentflier0510   1 contribution
Chicago
22 Dec 2009 | Trip type: Family

We stay here twice a year. We have never ever been charged accurately. This last visit was the last straw. Not only were we not charged accurately, but when we called to rectify it, we were given the run around. We were told 3 times that it was all taken care of. It wasn't. When I spoke to the manager,... more

Management response from
Katie Smith, Manager

Guest used debit card to check-in and later wanted to change to credit card. As with most hotels you need a form of payment to check-in and they used their debit card. Debit cards get charged right away whereas credit cards are only an authorization. Some debit cards will allow the hotel to call the bank and release the charge...

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5 of 5 stars
campingm4mbuddy   1 contribution
minnesota
25 Nov 2009 | Trip type: Solo travel

From the moment that I checked in to time that I checked out the staff went out of their way to help me out! What a staff!!! The Older guy who checked us in was so funny, warm and friendly. The person who checked me out was outsanding! I just wish I had there names. more

WOW !!!
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5 of 5 stars
ZaidaStan   4 contributions
Winnipeg, Canada
27 Aug 2009 | Trip type: Family

This place is great. When we arrived, it was over 90 degrees outside. Before we even told the desk clerk who we were, we were handed popsicles to cool off. Nice touch. The hotel is set up similar to a resort. There is a main building with the lobby, breakfast area, business center, etc. The rooms are located in various... more

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5 of 5 stars
jcharisman   32 contributions
jcharisman
15 Aug 2009 | Trip type: Couples

This was the last place we stayed in during out trip and my only regret is that we didn't have more time. The room was outstanding as was the whole staff. I've never met a more professional staff. By all means, make this your next place to stay if you are in the area. more

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4 of 5 stars
MadTownTraveler   46 contributions
Madison, Wisconsin
28 Jun 2009 | Trip type: Family

This Residence Inn looks and feels like an apartment complex. The rooms are basically units in a four-plex, with several buildings surrounding the main office and the outdoor pool. A June stay was great. A January stay, perhaps not so much. The pool is on the small side, but it was well-kept with plentiful towels. The staff were all very... more

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1 of 5 stars
angiemc75   13 contributions
St. Paul, MN
22 May 2009 | Trip type: Couples

Rooms were very clean, nice size, friendly front desk staff my anger started days later. My bank account was overdrafted and I discovered the charges were from the hotel. When I called to question the charges the assistant manager told me I was charged because I smoked in my room. I told him that was not true, don't smoke and... more

Management response from
Katie Smith, Manager

There are no video camera's in any rooms. This guest was told that we took pictures as evidence of smoking in the room - these pictures were of the bowl she used as an ashtray and the cig butts. Marriott is 100% smoke free environment with a $250 fine if caught smoking in the room.

Wonderful!
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5 of 5 stars
stw2   1 contribution
Oklahoma
18 May 2009 | Trip type: Family

Excellent, friendly staff. They went out of their way to be more than accommodating in every area. The rooms were spacious and very comfortable. Would definitely recommend! more

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5 of 5 stars
sshankatc   3 contributions
mt. dora, fl
31 Mar 2009 | Trip type: Couples
1
person found this review helpful

We spent six nights at the residence inn, eagan, mn, visiting our daughter in st. paul, and our stay could not have been more enjoyable. thank you marriott residence inn, eagan, for being Pet Friendly! from the moment of checking in until we had to leave to come home, all those employees and staff we came in to contact with... more

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4 of 5 stars
carebear325   26 contributions
WI
8 Feb 2009 | Trip type: Couples
1
person found this review helpful

I have no complaints about our stay here - the front desk staff & breakfast area staff were extremely friendly. The room was good - the breakfast choices were plentiful. The location was quiet except for the closeness to the airport. Eagan's Convention & Visitors Bureau does a lot of promotions with the local hotels so we have stayed in... more

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5 of 5 stars
cosmo03   1 contribution
Brookfield
26 Oct 2008

Best accomodations around St. Paul for the $. Room was well above average with exceptional king bed and very clean. Well equipted kitchen. Breakfast was the best!!! Above and beyond our expectations. more

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Residence Inn Minneapolis - St. Paul Airport / Eagan Also Known As

  • Residence Inn Eagan
  • Residence Inn Minneapolis
  • Eagan Residence Inn
Address: 3040 Eagandale Place, Eagan, MN 55121