For any out of town guests that may be looking to stay at this hotel, there was a recent murder that occurred at this hotel. While violence is rare in the downtown hotel areas, it goes to show the change that has occurred with this specific hotel. The individual that was responsible for the incident was arrested a short time... More

We purchased the Groupon last October and used it for New Years Eve. We were so excited to stay downtown for New Years Eve and thought the price was wonderful. We hadn't even checked in and already we had issues. There was no parking left at the hotel (which was included in the Groupon) and we were told that we... More

My husband and I (both MPLS natives) came back to town to party with old friends over new year's eve. We purchased a 'romance' package. The breakfast in bed was delicious, it would have been nice to know we were supposed to order before 2 AM (got home at 4 AM) when we checked in. Either way, kitchen/concierge was very... More

Our first room was awful - despite calling the day before and requesting a club level room. I went to the front desk, explained my call the previous day and let them know the room they gave us was not acceptable. After a little wait, I was given a new room key. The room was nicer, but reeked of smoke!... More

Our stay was okay... until we had our complimentary breakfast. The service was awful (took two hours for some scrambled eggs and toast), the servers were strange, and the food was disgusting. I'm a 23 and just out of college - so I've had to live and deal with some disgusting things, but I must say: I got a sense... More

We stayed here while in town for a surprise birthday party for a friend. We took the light rail to the Nicollet Mall stop, and were able to reach the hotel via Skywalks. It took a little while at first since we didn't know the route, but once you have it down, it is less than a 20 minute walk.... More

The staff were very friendly! They always said hello when you passed them in the hall, including the house keepers. Would stay again. Best value downtown. More

This hotel is undergoing a much needed renovation. We asked to be moved from our initial room that was outdated and worn after discovering there were renovated rooms in the hotel.The new room was a definite improvement , but , overall the hotel lacks amenities and any charm. The location is , however, close to popular shopping, dining & nightlife... More

We booked this hotel for the U 2 concert. Warning the hotel is dirty, old, and smells. Time for an overhaul. More