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Hilton Garden Inn Minneapolis St. Paul-Shoreview

3.0 of 5
1050 Gramsie Rd, Shoreview, MN 55126
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Hilton Garden Inn Minneapolis St. Paul-Shoreview
Ranked #1 of 3 hotels in Shoreview
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54 reviews from our community

    Trip type
Traveller rating
    25
    20
    6
    3
    0
Date Rating
Rochester, Minnesota
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

The staff was extremely helpful but not invasive. It was clean and check-in and check-out was quick and exactly as expected. We missed the drive to get to the hotel, but could see it from the road, so we quickly made a U-turn. The location is a little out of the way, but the service was impeccable. I would definitely... More

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Montreal, Canada
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

A otherwise perfect stay ruined by a very unpleasant shower experience: Very hard water, low pressure, left me with an itchy soapy residue all day. On the other hand, the hotel staff were extraordinary; genuinely friendly and helpful, adaptable with a can-do attitude.

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HiltonShoreview, Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review
23 May 2013

Thank you for posting a review about your stay with us. Please accept our apologies regarding your shower experience and we will take a look at our water pressure. We take our guests comments very seriously and we hope this did not affect the comfort of your stay too greatly. I am pleased to hear that you found our team... More

Clonmel, Ireland
1 review
5 of 5 stars Reviewed 13 May 2013

I recently stayed at the Hilton Garden Inn, Shoreview. I found this to be a welcoming, well kept hotel. The staff were extremely friendly and helpful. The facilities were very good. The breakfast was great. A great experience.

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HiltonShoreview, Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review
16 May 2013

Wow! Thank you for such a great review. We are pleased you had such a positive experience staying with us and hope to host you again! More

Thunder Bay, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 May 2013

The hotel was nice but the staff was where the hotel lacked. There was no continental breakfast available for our soccer team so each family either had to buy breakfast or go grocery shopping. If you did purchase breakfast the service was terrible. My bill was $52 for a family of 6 which was not bad except the server did... More

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HiltonShoreview, Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review
16 May 2013

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More

Circle Pines, United States
1 review
5 of 5 stars Reviewed 3 May 2013

A whole group of us stayed at this hotel for our annual family reunion. This was a great place, staff was very helpful and the breakfast was out of this world! For only $10, it was tasty and very filling - and everything was included. I highly recommend this hotel.

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Review collected in partnership with Hilton Garden Inn

HiltonShoreview, Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review
16 May 2013

Thank you! We appreciate your positive feedback on our cooked-to-order breakfast offered in our lobby each morning and I will make sure to share your review with our chef. Thank you so much for choosing to stay with us for your annual family reunion and we would love to have you back next year! More

Denver, United States
1 review
5 of 5 stars Reviewed 2 May 2013

Staff is great and service can't be beat, rooms are fresh and clean, food is good for their menu size not a 5 star resturant but you would think they are trying to be. Needed a last minute room for my mother and the staff jump right in and made Accommodation for her.

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Review collected in partnership with Hilton Garden Inn

HiltonShoreview, Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review
16 May 2013

It has been a pleasure reading your kind comments on our property here at the Hilton Garden Inn of Shoreview, MN. We are always ready to assist our valued guests and it is great to hear that you agree! We appreciate you choosing to stay with us and hope to host you again! More

Cambridge, United States
1 review
3 of 5 stars Reviewed 25 April 2013

Thin walls. All other points were good. Could hear person next door spit out their toothpaste. We had to go to bed by 10pm to get up early, listening to people talking, could almost hear their conversations, heard all noises. Disappointed with lack of any insulation in the walls.

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Review collected in partnership with Hilton Garden Inn

HiltonShoreview, Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review
29 April 2013

Wow! What a wonderful review to receive. I can only imagine how different the area looks now after not being back for 25 years! We appreciate your kind comments on the cleanliness and comfort of your guest room as well as our indoor pool area and amenities. Thanks for choosing to stay with us and we hope to see you... More

Fall Creek WI
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 25 April 2013

We considered our stay perfect in every way EXCEPT breakfast was $10. Hilton isn't cheap and very nice quality hotel, but we thought for the price, at least a continental would be nice. we didn't purchase the breakfast.

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Review collected in partnership with Hilton Garden Inn

HiltonShoreview, Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review
29 April 2013

Thank you for sharing our open and honest feedback regarding your recent stay with us here at the Hilton Garden Inn of Shoreview, MN. Our property serves a large market of corporate travelers which is our primary reason for charging for breakfast. I can assure you that it is well worth the price! We appreciate you choosing to stay with... More

Winona, Minnesota
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 April 2013

I could find nothing to complain about. The room was clean, well appointed and a value. I was in town to attend a family event. I needed someplace that was close to the venue and centrally located. I had not been back to this area in 25 years and as I expected, everything had changed. There was self parking right... More

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Review collected in partnership with Hilton Garden Inn

HiltonShoreview, Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review
7 May 2013

Wow! What a wonderful review to receive. I can only imagine how different the area looks now after not being back for 25 years! We appreciate your kind comments on the cleanliness and comfort of your guest room as well as our indoor pool area and amenities. Thanks for choosing to stay with us and we hope to see you... More

Dassel, United States
1 review
5 of 5 stars Reviewed 24 April 2013

Everything in the hotel was beautiful, well-designed, warm colors, great bedding. The hotel staff was helpful and efficient. There was a warm and inviting atmosphere that made it comfortable to be there. I would highly recommend it!

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

HiltonShoreview, Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review
29 April 2013

Thank you for the review! We have just recently made significant improvements to our property and are thrilled to hear you like them! We appreciate your recommendation as this is one of the best compliments we can review. Thanks again! More

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Additional Information about Hilton Garden Inn Minneapolis St. Paul-Shoreview

Also Known As:
Hilton Garden Inn Shoreview Hotel
Hilton Garden Inn Shoreview Hotel Shoreview
Hilton Shoreview
Shoreview Hilton
Address: 1050 Gramsie Rd, Shoreview, MN 55126
Phone Number:
Region: United States > Minnesota > Shoreview
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Shoreview
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Minneapolis St. Paul-Shoreview
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