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Jackson Hotel and Suites Motel Reviews, Jackson

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Jackson Hotel and Suites

2.0 of 5
310 Greymont Avenue, Jackson, MS 39202 (Formerly Holiday Inn Express Jackson)
Hotel amenities
Jackson Hotel and Suites
5 traveller photos
Ranked #33 of 49 hotels in Jackson
2.5 of 5 stars 4 Reviews
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4 reviews from our community

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Date Rating
Tuscaloosa, Alabama
1 review
“Totally Disgusted and Highly Disappointed”
2 of 5 stars Reviewed 13 April 2013 via mobile

The only good thing I have to say is the staff was very friendly and professional. This hotel is NOT what I was assured it would be when I booked my reservations over the phone. The rooms smelled musty and stuffy, like a nursing home, the furniture was old and dirty, and the towels looked like they had only been... More

Was this review helpful? Yes
David J, Director of Sales at Jackson Hotel and Suites, responded to this review
23 April 2013

I would like to sincerely apologize for your stay being less than satisfactory. We appreicate your comments as they are valuable to us, for our continuous improvement. I have addressed your concerns with our Housekepping Department to ensure this doesn't happen in the future. When you're back in our area, I would like to invite you to our hotel to... More

1 review
“Dirty, smelly, outdated rooms”
2 of 5 stars Reviewed 5 January 2013

The staff at this place are very friendly and the location is good, but the room was horrible. It had an awful smell, the furniture was dirty and outdated (I refused to sit on our couch...we had a suite), the floors had broken glass, pennies, and crumbs (looks like it hasn`t been vacuumed in awhile), the tv looked like it... More

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belkins, General Manager at Jackson Hotel and Suites, responded to this review
11 February 2013

Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. We recently purchased the property and will be doing a full renovation and conversion back to a Holiday Inn Express & Suites. Just this week we have started the refurbishment of our... More

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Michigan
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Not sure about this place as it has no identity”
3 of 5 stars Reviewed 27 October 2012

We thought we were going to a Holiday Inn Express. When we got there, it had been changed to Jackson Hotel and Suites. The room was clean but everything was "off brand" (toiletries, etc.). The wires to the TVs were old and worn and consequently we had terrible reception. The breakfast was okay but not the greatest. Again, everything was... More

Was this review helpful? Yes
belkins, General Manager at Jackson Hotel and Suites, responded to this review
11 February 2013

Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that you had trouble finding us but very happy you did and had a pleasant stay. We recently purchased the property in October of this year. You may also be interested to learn that just this week we have started a full refurbishment... More

Pensacola, Florida
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“Great overnite stay”
3 of 5 stars Reviewed 8 October 2012

We almost missed this hotel. The sign was nearly invisible so we went around the block twice. The desk clerk had to talk us into the parking lot. Once we checked in our room was very nice. The furnishings were out of date but the room was large and clean. The breakfast was good and the staff was very friendly.... More

Was this review helpful? Yes
belkins, General Manager at Jackson Hotel and Suites, responded to this review
11 February 2013

Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that you had trouble locating the property. We recently purchased the property and have just started a full renovation. Upon completion of the renovation we will be a Holiday Inn Express & Suites. We will also be adding an outdoor swimming pool for... More

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Additional Information about Jackson Hotel and Suites

Also Known As:
Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson Hotel Jackson
Holiday Inn Jackson
Jackson Holiday Inn
Address: 310 Greymont Avenue, Jackson, MS 39202 (Formerly Holiday Inn Express Jackson)
Region: United States > Mississippi > Jackson
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #33 of 49 hotels in Jackson
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Jackson Hotel and Suites
310 Greymont Avenue
Jackson, MS 39202
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