DON'T WASTE YOUR MONEY. TERRIBLE MANAGEMENT. I got LOCKED OUT OF MY ROOM ALL NIGHT. They offered me no compesation or refund. Also, the cleaning crew woke me up several times including once when the cleaning lady came into my room uninvited.
We were sorry for this happening our keys are magnetic and if put by a cell phone or sometimes credit cards this can happen, We didnt lock this guest out. Our office is open from 7am till 2am leaving only 5 hours that we are closed and guest wanted refund and we felt that was a unresonable demand.