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Renaissance St. Louis Airport Hotel

3.5 of 5
9801 Natural Bridge Rd., Berkeley, Saint Louis, MO 63134
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Renaissance St. Louis Airport Hotel
Ranked #5 of 13 hotels in Berkeley
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286 reviews from our community

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Date Rating
Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

My rating is for the room and the hotel itself. Room was updated and on a secured/card accessible floor. Despite the fact that my room faced the airport, I had a very quiet stay in my very comfortable room. Staff at the registration desk were very helpful and extremely nice. I suspect that this hotel has had some guests who... More

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Phoenix, Arizona
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I was so glad we chose to stay at the Renaissance at the St. Louis airport. Not only did we have great rooms (the bed was great, loved the pillows, and the desk chair was very comfortable for an afternoon of work), the lobby, bar and restaurant have all been recently redone. I was late for lunch, getting in about... More

Was this review helpful? Yes 1
Virginia
Top Contributor
76 reviews 76 reviews
70 hotel reviews
Reviews in 56 cities Reviews in 56 cities
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed 13 May 2013

Have now stayed here several times and, for those looking for a STL airport hotel, this is the place to stay. The lobby decor is mixed -- some of it looks like the Jetsons and the rest is modern comfort. Check-in is reasonably quick. The four elevators can be slow or fast depending on occupancy. Rooms are more than average... More

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RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
14 May 2013

Dear Valued Guest, Thank you for your recent review on this site. I appreciate your detailed descriptions and am glad you enjoy our hotel. I will share the positives and the areas of opportunities with the team so we can continue to improve our services. We are looking forward to your next visit. Sincerely, Michael Sanders General Manager Renaissance St.... More

Los Angeles, California
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 12 May 2013

This Renaissance features a very out-of-date exterior (kind of a throwback if you are looking for something retro though). The rooms though are modern (at least when compared to most of the hotel). Overall, it is an okay hotel, but the Concierge Lounge is just okay and the fitness center and area around the hotel are just okay. Pros: Nice... More

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RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
14 May 2013

Dear Valued Guest, Thank you for your recent review on this site. Your comments are appreciated and helpful when planning upcoming renovations. We hope to see you again! Sincerely, Michael Sanders General Manager Renaissance St. Louis Airport Hotel More

New Jersey
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 11 May 2013

I had a choice of full-serve Marriott or Renaissance st St Louis Mo. airport - very glad I picked the Renaissance. I'm a Platinum Member of Marriott chain and anytime I can get a Renaissance over the near always cookie-cutter Marriotts (not always a bad thing) I do so. This was a very good Ren., with an edgy looking check-in... More

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RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
14 May 2013

Dear Valued Guest, Thank you for your recent review on this site. I appreciate your detailed comments and descriptions of the hotel. Glad you enjoyed the stay and we will look into the television reception and Concierge food. Again, thank you and we hope to see you again! Sincerely, Michael Sanders General Manager Renaissance St. Louis Airport Hotel More

Jackson, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 May 2013

Lets start off on how excited we were to stay here, heard nothing but great things. We always stay at the hilton, but once again all we heard was how great this place was. We pull up where and were hearded like cattle by someone who could barely speak or should i say yell in proper format. We then tell... More

Was this review helpful? Yes 1
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
10 May 2013

Dear Valued Guest, I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. I apologize for the issues in your room as well as the bell service and will work with our team to ensure this does not happen again. If you return to our area, I hope... More

1 review
5 of 5 stars Reviewed 6 May 2013 via mobile

Highly recommend - Great hotel with great staff! Food was excellent- interior decorating was incredible. Rooms are nice, clean, and very accommodating. Surprisingly quiet for an airport hotel- even with events going on.

Was this review helpful? Yes
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
10 May 2013

Dear Valued Guest, Thank you for your recent review of our hotel on this site. We appreciate your feedback and are happy you enjoyed your stay. It is a quite hotel! Again, thank you, and we hope to see you next time you visit St. Louis. Sincerely, Michael Sanders General Manager Renaissance St. Louis Airport Hotel More

Walla Walla, Washington
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 27 April 2013

My wife and I were disappointed with our recent stay at this hotel. The room was not particularly clean. Two light bulbs were not working and we had to request additional towels and glasses. The glasses were dirty so we chose to use paper cups instead. We ate in the restaurant. The food was good but the service wasn't. They... More

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RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
10 May 2013

Dear Valued Guest, Thank you for your recent review of our hotel on this site. I apologize for not delivering the service we are accustomed to. Your issues have been addressed with the appropriate department managers for correction. Again, thank you, and we hope you give us another try the next time you visit St. Louis. Sincerely, Michael Sanders General... More

Tulsa OK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 24 April 2013

I was there for a conference. They have plently of room for to host a lot of people. The first room they gave smelled so much like smoke I had to move. They were very good about getting me moved quickly. From the front desk to maintanence people everyone was great. The rooms are somewhat dated and the lighting is... More

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RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
27 April 2013

Dear Valued Guest, Thank you for your recent review on this site. I appreciate your feedback on the positive areas and the areas we can improve in. I am glad you enjoyed the service. We will be updating our guestrooms at the end of the year and will address the lighting as well. Again, thank you and we hope to... More

Glen Ellyn, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 17 April 2013

Look, this is a very nice hotel. The lobby, bar, and common areas have all been redone. The furnishings in the rooms and all the appointments are wonderful. The staff are smiley and friendly. The proximity to Lambert really couldn't be better, but therein lies the problem. My room faced the main departure runway for that day and thus, I... More

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RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
18 April 2013

Dear Valued Guest, Thank you for your recent review on this site. I am glad you liked the hotel and staff. Generally, we get positive comments from our guests that face the airport with the view and the low level of plane noise. There is a possibility that a military fighter jet was taking off. This is not typical, especially... More

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Additional Information about Renaissance St. Louis Airport Hotel

Also Known As:
Renaissance Saint Louis
Saint Louis Renaissance
Renaissance St. Louis Airport Hotel Saint Louis, MO
Address: 9801 Natural Bridge Rd., Berkeley, Saint Louis, MO 63134
Phone Number:
Region: United States > Missouri > Saint Louis > Berkeley
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Berkeley
#4 Business Hotels in Berkeley
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more   less 
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