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BEST WESTERN Brookfield

28622 Highway 11, Brookfield, MO 64628
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BEST WESTERN Brookfield
Ranked #1 of 3 hotels in Brookfield
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20 reviews from our community

    Trip type
Traveller rating
    9
    8
    2
    0
    1
Date Rating
Saint Louis, Missouri
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 March 2013

I traveled to Brookfield for business and I honestly did not have high expectations for the property based on my previous experience with OTHER Best Western Hotels, but that has been many years ago. I decided to go in with an open mind and I was pleasantly surprised. I was greeted by a very friendly front desk and found a... More

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nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
17 March 2013

Thank you for your recent stay out our property. We appreciate your business. I am glad you where pleased with your stay. We look foward to you seeing you again in the future. More

Manchester, New Hampshire
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 March 2013

Stayed here two nights and was impressed. The people were especially friendly. Breakfast was great, way above normal hotel free offerings. Included: real eggs, bacon, hashrowns, biscuits & gravy, good coffee, doughnuts, yogurt, waffle maker, and more. The room was clean and seemed recently renovated. Modern television with a cool remote that is designed to be extra clean (it is... More

Was this review helpful? Yes 1
nellie86, Manager at BEST WESTERN Brookfield, responded to this review
6 March 2013

Thank you for your stay at our hotel. I would like to thank you for your nice comments about our property. We hope to serve you again in the future. If I can be any assistance please feel free to call. Renelda Billingsley General Manager More

Santa Barbara, California
Top Contributor
72 reviews 72 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 10 January 2013

We stayed here 3 days to attend Toonfest in Marcelline MO. The facility was nice and clean with comfortable clean beds. Exterior was well groomed too, so you could see the management was on top of things. High recommend!

Was this review helpful? Yes 1
nellie86, Manager at BEST WESTERN Brookfield, responded to this review
11 January 2013

Thank you for your stay with us, we appreciate you nice comments. We look foward to seeing you in the future visits. We enjoy seeing all the customers that Toon Fest brings in for us. If there is anything I can do to make your stay more enjoyable please feel free to give me a call. Renelda Billingsley, General Manager... More

A TripAdvisor Member
4 of 5 stars Reviewed 9 January 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
11 January 2013

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Abilene, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 January 2013

Our stay was okay...being that this is the only place in town, they take advantage of it with high rates. The manager is a little bit rude and thinks she is better than her guests and the night desk clerk doesn't have a clue whick resulted in billing errors. The motel is fairly clean and well kept.

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Review collected in partnership with Best Western

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
5 January 2013

Dear customer, I am sorry you felt I was rude. If there is anything I can do in to make your future stays more enjoyable please let me know. We appreciate your business and we hope to see in the future. Renelda Billingsley, General Manager More

Missouri
Top Contributor
74 reviews 74 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 27 November 2012

I was pleasantly surprised at this motel in this small town in the middle of nowhere. The rooms are spacious and I didn't hear any noise from teh hallway. The water pressure in the shower was great. The beds are comfortable and you have plenty of pillows to choose from. They offer a good breakfast selection. The staff is very... More

Was this review helpful? Yes 1
nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
29 November 2012

Thank you for your recent stay at our hotel. I really thank you for the nice comments you made about our property. We look foward to seeing you again in the future. More

MARQUETTE
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 October 2012

My wife and I spent two days and nights here when we came "home" for my 50th class reunion. It is obvious that the owners and employees take pride in the appearance of this hotel. The rooms were clean and well kept. The showers clean with lots of hot water and good pressure. The bed was extremely comfortable. No back... More

Was this review helpful? Yes 2
nellie86, Manager at BEST WESTERN Brookfield, responded to this review
18 October 2012

Thank you for all your nice comments. I am glad you enjoyed your stay with us. We look foward to seeing you in the future . More

Denver
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 October 2012

My 7 year old non-verbal Autistic daughter and I were traveling through MO on route 11 to see family in IL. Part of route 11 was close and the detour took us into the country side. All of a sudden I found myself lost with no GPS, I turned to my cell phone. I was so far out of the... More

Was this review helpful? Yes 4
nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
9 October 2012

Thank you for your nice comments regarding our property. I am glad you and your daughter made it home safely, and we where able to help you get directions and give you snacks for your trip. If there is anything we can do in the future to assits you please call upon us for help. Thanks again from the entire... More

Waverly, Kansas
1 review
3 of 5 stars Reviewed 30 September 2012

My husband and I were visiting our daughter as she has recently moved to the area. I must say the motel and our room was very clean and well maintained. The beds were especially comfortable. The desk staff were all very nice and professional. Were it not for the lady "in charge" of the breakfast area we would have no... More

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Review collected in partnership with Best Western

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
2 October 2012

Laura, Thank you for your response to trip advisor today. I will be calling you in person to address the breakfast room incident. We take pride in customer satisfaction. We hope you will reconsider staying with us again in the future. Let me know if we could futher assist you. Thanks Renelda Billingsley, General Manager. More

Boonville, Missouri
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 September 2012

A very pleasant stay for all of us at this hotel. Nothing extraordinary just a nice, clean comfortable hotel just off the interstate. Next door to a WalMart store and within a short distance to the town of Brookfield. About a mile down the frontage road is a very nice city park with a community swimming pool. The most memorable... More

Was this review helpful? Yes 1
nellie86, Manager at BEST WESTERN Brookfield, responded to this review
5 September 2012

Thank you for your very nice response about our hotel. Thank you for choosing to stay with us at Best Western . We look forward to seeing you in the future. And I will let Joe know about the nice comment you made about him. Thanks again Renelda Billingsley General Manager More

Martin House Motel
Great value on a similar hotel
Brookfield, MO
4.5 of 5 stars 4 Reviews
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Additional Information about BEST WESTERN Brookfield

Also Known As:
Brookfield Best Western
Address: 28622 Highway 11, Brookfield, MO 64628
Phone Number:
Region: United States > Missouri > Brookfield
Amenities:
Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Brookfield
Price Range: $$
Reservation Options:
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BEST WESTERN Brookfield
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