BEST WESTERN Shalimar Plaza Hotel & Conference Center

scannerguy

Aurora, Missouri, Usa

1 review

“Much Better Than Expected”

Reviewed 6 May 2013

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Beth W

Farmington, Missouri, Usa

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“Great place to stay”

Reviewed 2 May 2013

My fiance and I stayed at this hotel for a cousin's wedding we were attending nearby. There was also a wedding and prom going on at the hotel. Even though these events were going on there, it was a nice quiet and pleasant stay. We ate the continental breakfast and were very pleased. I love biscuits and gravy. Overall, a... More

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Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

BillandBobAtlanta

Atlanta, GA

Senior Contributor

31 reviews

12 hotel reviews

Reviews in 16 cities

10 helpful votes

“Has seen better days”

Reviewed 16 April 2013

The room was not well cleaned as there was dust under the ruffle as well as candy wrappers and large cookie pieces. In other rooms we had were also dirty and we found a 22 bullet on the floor in one. The front of the hotel has shredded drapes in the window and a large chain and padlock on a... More

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Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

James F

Machesney Park, Illinois, Usa

1 review

“Nite and Day”

Reviewed 16 April 2013

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deeppurple1

Denver, Colorado

Contributor

11 reviews

8 hotel reviews

Reviews in 6 cities

1 helpful vote

“Nice and Comfortable”

Reviewed 14 March 2013

This hotel is very clean, well kept and comfortable. I received excellent treatment @ check-in as well as check out. The room was very clean, the beds comfortable, and the free breakfast was very good. There is a microwave, refridge, and flat screen TV in the room with many channels on the TV to choose from. The bed was very... More

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Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

SMPRLP

Springfield, Illinois

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Very Nice & Comfy”

Reviewed 25 February 2013

Found this hotel the day of a BLIZZARD (Q) to be very comforting even though it is just adjacent to I-55. The 4th floor was very quiet & the bed was perfect. Thanks to Jennifer, for letting us check-in early. She was very proffesional & kind.

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Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

NOEL M

Festus, Missouri, USA

1 review

“Unable to sleep because of noise in halls”

Reviewed 21 January 2013

Note you to all - Do not put anyone in room 101 on a night of a wedding unless they are there for the wedding. I awakened 3 times on Jan 12th because of #1 screaming little girls running up and down the halls #2 giggling teenagers out in the hall and #3 loud drunk people leaving the wedding around... More

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I want to apologize for the inconvenience you encountered while at the Best Western Shalimar Plaza Hotel in Festus, MO. I am sure it was very frustrating when you are trying to sleep and it is loud. I hope you will give us another opportunity next time you are in town. Again, I am sorry for the problems you encountered.... More

A TripAdvisor Member

“November 2012 Stay, Festus, MO”

Reviewed 3 December 2012

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Prulo

Reviewer

5 reviews

Reviews in 2 cities

“nice clean room,noisy!”

Reviewed 25 October 2012

although the room was a little small it was nice & clean. we arrived for check in & were told that the pool was down but, they gave us a guest pass to the pool @ the YMCA that was adjacent to the hotel, which I did not find a big inconveince.( Might have been had the weather not been... More

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See 3 more reviews by Prulo for Festus

Dear Mr. & Ms. Prulo, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will... More

Mom76SS

Jefferson City, Missouri

Contributor

19 reviews

6 hotel reviews

Reviews in 9 cities

11 helpful votes

“Nicely Renovated But Not A Great Layout”

Reviewed 13 September 2012

The hotel has apparently been renovated based upon previous reviews. Our room was clean, spacious, and comfortable. The staff were friendly and there was a nice breakfast offered. Our only complaint was the set up for getting to the indoor pool. There was a wedding reception going on, and to get to the pool you had to walk through the... More

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BEST WESTERN Shalimar Plaza Hotel & Conference Center Reviews, Festus

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