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All 2 Grandview hotels

Holiday Inn Express Hotel & Suites Kansas City - Grandview

2.5 of 5
12801 S 71 Hwy, Grandview, MO 64030
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Holiday Inn Express Hotel & Suites Kansas City - Grandview
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Ranked #1 of 2 hotels in Grandview
Most recent review
5 of 5 stars Reviewed 13 June 2013
Elyriel Knoxville, Tennessee
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38 reviews from our community

    Trip type
Traveller rating
    19
    9
    4
    4
    2
Date Rating
Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 June 2013 NEW

I stayed at this hotel for one night while visiting a friend who lives near the International House of Prayer campus, which is very close, a 10-minute drive. The location is not the best (two different GPSs took us across the freeway instead of the hotel address, and there aren't any restaurants are activities within walking distance). But that's it... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review
17 June 2013

Dear Elyriel, Thank you for telling us about your stay with us. We really appreciate all of your feedback. We appreciate you comments about the breakfast service. We are always trying to find ways to make this service better. Thank you for staying with us. We hope that you and your family enjoyed your stay in the area. We hope... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 June 2013 via mobile

Stayed here with my wife while attending a wedding in Belton Mo. Were were warmly greeted by a young lady split between checking in folks and doing minor maintenance / setup in the hotel. We did have to wait a few minutes for her to return but were warmly greeting and got a room quickly. Now for the room. The... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review
17 June 2013

Dear JM, Thank you for telling us about your stay with us. We appreciate all of your feedback about the room. We are very sorry that you were not completely satisfied. We will pass this feedback on to our staff. We value all guest feedback. It allows us to make changes to the hotel to make it better for you,... More

Iowa City, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 23 May 2013

My wife and I booked a room in this hotel for one night to make an 8 hour trip easier with a 3 month old. Before we even left home I called the hotel to ask if they had any cribs available so we could avoid having to pack another item. The clerk I spoke to told me that they... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review
6 June 2013

Dear 2jlass, Thank you for staying with us and leaving such a detailed review. I am glad to know that you found our night reception staff to be accommodating. I am sincerely sorry for the shortcomings in the miscommunication you may have had experienced. Your comments will be relayed to the appropriate parties to consider for improvements needed. We take... More

Pittsburgh
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 16 April 2013

I recently went to IHOP (prayer house) for a conference, and stayed at this hotel for just under a week. Normally we stay at the dorm style apartments right at IHOP however, we were looking for a bit more. This place is worth every penny of $90+ a night! I do not have one negative word to say about this... More

Was this review helpful? Yes 3
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review
6 May 2013

Dear Youngtegger, Thank you for telling us about your stay. We really appreciate your feedback. We really appreciate your feedback. We are so glad that we could accommodate you during the conference you attended. We hope you enjoyed your time in Kansas City. We are so glad that you stayed with us. Thank you for your time. We hope you... More

Sao Paulo, SP
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 March 2013

The hotel is good. The location is not very good. Positive Point: HD tv, good package of cable channels. Negative Point: The temperature of the water in the indoor pool and jaccuzzi...not hot. Breakfast is simple.

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review
29 March 2013

Dear Meibak, Thank you for telling us about your stay with us. We appreciate your feedback regarding your stay. We will pass your feedback about the pool and hot tub on to our staff. We are very sorry for the inconvenience. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it... More

South Texas
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 January 2013

This hotel had excellent customer service - we booked a night here while on the road and we weren't really sure where we would end up that night. Somehow I managed to book a smoking room (used the app to book). The front desk clerk, can't think of her name - noticed I had non-smoking listed on my profile with... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review
11 January 2013

Dear PadreGirl, Thank you for telling us about your stay with us. We hope you enjoyed your time in Kansas City. Thank you for sharing your experience with the Trip Advisor Community. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We appreciate your feedback about your check in. It is our mission to... More

Cherry Valley, Illinois
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 November 2012

this is the hotel we stay at when we viset our grand children in mo. they have 7 kid's and he does missonary work. so it is fun for us to stay there and let the kid's come to the hotel and swim. we plan on going again this november, if nothing comes up to stopus. leon.

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review
15 November 2012

Dear leosee, Thank you for telling us about your stay. We are so glad that we could accommodate you during your visit with your family. We hope you enjoyed your stay in Kansas City. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for staying with us. We hope that you will... More

Welwyn Garden City, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 November 2012

Once we had determined how to access the hotel everything else was straightforward. Check-in was quick and easy. The room was clean, all the amenties were as described and generally the staff were helpful and polite. Have stayed in a lot of much more expensive hotels and found worse so generally would recommend for a general hotel stay.

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review
8 November 2012

Dear PneumaDS, Thank you for telling us about your stay at our hotel. We appreciate all of your comments about the hotel. Guest feedback is very important to us. We use it to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for staying with us. We hope... More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 September 2012

Check in was easy. The room was clean and appealing. The bed was comfortable with plenty of pillows. Hot water was great! It was hot right away and hot enough to be called hot (I have been in places where it took forever to get hot water and then it was only lukewarm). Good TV lineup with HBO. Internet was... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review
21 September 2012

Dear Moi S, Thank you for telling us about your stay with us. We appreciate all of your comments about the hotel. We appreciate all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. We will pass all of your comments on to our... More

Greenville, South Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 July 2012

We stayed at this hotel for 4 nights. The breakfast options were what we have come to expect at HI Express and I mean that in a positive way. Hot water was immediate from the sink and shower. Cleaning staff were quick to trade us clean towels, etc. for used ones even though we were staying more than one night.

Was this review helpful? Yes 1
Management response:
6 July 2012

Dear motherheavy, Thank you for telling us about your 4 night stay with us. We appreciate all of your comments. We are glad that you enjoyed your breakfast. Thank you for your comment about the housekeeping staff. We will pass that on to them. We appreciate all guest feedback. Thank you for staying with us. We hope that you will... More

 
 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Kansas City - Grandview

Also Known As:
Holiday Inn Express Hotel And Suites Kansas City - Grandview
Grandview Holiday Inn
Address: 12801 S 71 Hwy, Grandview, MO 64030
Phone Number:
Region: United States > Missouri > Grandview
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Grandview
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our new Grandview-Kansas City Hotel Offers Grand Access to Kansas City Just 15 minutes from downtown Kansas City, our easily accessible Holiday Inn Express Hotel and Suites of Grandview-Kansas City offers comfort with a feeling of home. Centrally located within a half-hour of many of the greater Kansas City area's attractions, this hotel is a great place to have your perfect Missouri trip. If you're in town for business, you'll find our Grandview hotel is only 10 minutes from the Kansas City Convention Center. We're also conveniently located near many of the area's major businesses, like the corporate headquarters for Hallmark, Sprint, Applebee's and H&R Block. If you need to have a business meeting during your stay, our Grandview hotel offers two meeting rooms with over 1,000 square feet of space. Sports fans appreciate our Grandview hotel's close proximity to Arrowhead and Kauffman stadiums, where they can cheer at a Chiefs football game or see a Royals baseball game. Additionally, Worlds of Fun and Oceans of Fun amusement parks are both 15 miles away. The Sprint Arena and the Kansas City Power and Light District offer other live entertainment options near our Kansas City hotel. Our Kansas City, Missouri hotel features a heated, indoor pool and keeps you connected with our free high-speed Internet access. You are sure to have a comfortable stay at our Grandview hotel outside of Kansas City. ... more   less 
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