Checked in April 15 to room 203. Check in was handled efficiently and smoothly. The room was clean and ready for occupancy. Our room had a king bed that was quite comfortable, a sofa that was a nice variation from most hotels, a work desk with good chair and was non-smoking per our request. The bathroom was quite compact but... More

I had business in Jefferson City for a week and made my reservation on March 20th. My room was given to my coworker and I chalked that up to an error with my company. Another room was given to me after an hour and a half and I was placed in a smoking room. I had been sick from a... More

At check in, no one had any idea what to do. I later found out that this was their first day open after a fire in January. After being in my room for nearly 3 hours, I received a call informing me that the hotel was in fact not open and I had to leave the building. This should have... More

i had resevations for 2 months prior to my trip for my sons basketball tournament in columbia mo, just so my kids could have a pool to swim in, two weeks prior to reservations another hotel called and said holiday inn was canceling my reservations, due to that they had a fire in jan prior to my reservations and did... More

After a very stressful couple of weeks I booked this hotel soley to use the hot tub. I called midweek to check the pool hours and was informed in closed at 10PM. Upon check in to hotel I inquired again and was told the pool had bee npainted and would be closed all weekend. Needless to say I was not... More

In comparison to other similarly priced hotels in the area this Holiday Inn Express falls short. The place has a feel of a cheaper chain. I like having a little extra room and booked a King Suite. I found the room to be dark and dated with pealing wall paper and cracks in the ceiling. The bathroom had very cheap... More

The hotel was awesome. Started with Kelly the day of making reservation up until my leave. The rooms wer clean & very catering to our needs. Refrigerator & microwave for 89 a stay. The King size bed with lay out couch for the girls. KUDOSSSS to all the staff on call for Homecoming Weekend.

We had a terrible experience trying to call this hotel to make changes to our reservation. We probably called 20 times with no one answering. When we stayed, our room had a bad smell and the toilet had not been cleaned. The bed was comfortable & breakfast was pretty good.

This hotel is not kept up. I checked into a room and wanted to shower right away as I had been traveling - no hot water - at all. Nice guy at front desk changed me to another room. I noticed both rooms has wallpaper peeling in several areas, room was dusty, shower curtains were moldy, and the list goes... More