The Hotel is located just blocks from Power & Light District/Midland Theatre/Sprint Center. One can park on the street directly across from hotel on weekends free (avoid the $12 parking garage on site). Even though the hotel did some renovations after changing from a Radisson a few years ago, they haven't kept up on the upkeep in lobby/common areas already...
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Thank you for your comments. This is a great location with easy walking distance to all the downtown activities. I'm sorry if the lobby and public areas seemed worn, we are constantly maintaining those areas. I would like to also apologize for the sleep number beds, we are replacing those soon with traditional beds. We hope to have you back...
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Friend and I attended an event at the Convention Center and wanted a hotel close. The Front staff was nice, but the problem was with the cleaning crew. When I opened the night table, it seemed that it had not been dusted for years, the worse was when I moved it slightly to plug in the charger for the phone....
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Thank you for your comments about your recent stay with us. I apologize for the housekeeping and bath tub issues you had during your stay and I hope we took care of that for you. I am glad you enjoyed the beds and location of our hotel.
We look forward to having you back as our guest again in the...
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My family and I stay at the Crowne Plaza each December for a conference next door at Bartle Hall. We've stayed there the past 3 years and have never had any big issues. They always are able to comply with our specific requests. Free WiFi is great and the Starbucks store off the lobby is fantastic!! The hotel is very...
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Thank you for your comments and I am glad to hear you had another great stay with us. We apreciate your patronage for the past three years. You can't beat our location for all the happenings in downtown.
I look forward to having you as our guest again the next time you visit Kansas City.
Thank you,
Jim Wynn, GM
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Just spent a night here this weekend, and will never be returning. I stay in downtown KC frequently but usually at the Marriott, not sure why I decided to try Crowne Plaza this time but it was a mistake.
Front desk staff gave me the wrong room type. I was eventually given the correct room, but not an executive floor...
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Thank you for being our guest and I apologize for you not getting the correct room type and the service you received. I would have hoped you would have contacted our Manager on Duty so we could have had the opportunity to address the issues you mentioned. Please consider us again the next time your in Kansas City.
Thank you.
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My husband and I had a great stay at the Crowne Plaza hotel. Great location to walk to Kid Rock concert at Midland theater. Hotel was clean and updated. Wonderful view out our window of downtown KC - could see Sprint Center, Power and Light, etc. My husband enjoyed using the sleep number bed. Would definitely stay there again.
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Husband and I redeemed a gift certificate for a king executive suite. This hotel overlooks the Power & Light District and on the 23rd floor, we had great city views. Location is great for walking to shopping and events. Room was decorated with updated furnishings, Sleep Comfort beds that worked fine, huge closet, high def. TV, free wi- fi. No...
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The decor was great but very dark...felt like I was getting ready in a closet. Stains on the carpet. Elevator on the fritz..never knew what floor you were going to! Pillows awful.
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Stayed here in October 2011 when in town for a conference being held at the Westin (didn't want to pay Westin's rates). Took the CP hotel shuttle to/from the Westin without any problem. My room was terrific, even with the Sleep Number Bed, although that did take some adjusting until I figured out what I liked. Not sure that was...
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Thank you for the five star review on your recent stay and your recommendation to others. Your loyalty to our brand as a Platinum Priority Club Member is also appreciated. I am glad you got to enjoy our Club Lounge on the 26th floor, you can't beat that view.
We look forward to being at your service again in the...
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Had an excellent trip. Went to KC for a bachelor/birthday party. Ashley Lewis took care of all of our needs and wants! Can't wait to come back to the Power and Light District!
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Thank you for the five star review on your recent stay with us and for recognizing one of our associates. Our goal is for every guest to have an experience like yours. We look forward to seeing you again on your next visit to Kansas City.
Sincerely,
Jim Wynn, GM
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I went there with a group of three women and stayed in this hotel together last weekend. We called to let them know we weren't going to be arriving until 9:45 p.m. or so and they informed us it wasn't a problem at all, to have a safe trip and let us know if we needed any help once we...
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Thank you very much for your review and the five star rating on value, cleanliness and service. I also appreciate you recognizing our associates for the great job they do. I am glad to hear you enjoyed our club lounge for breakfast. I apologize for the elevators not working properly and appreciate you bringing it to our attention.
We look...
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