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Four Points Kansas City Airport

3.5 of 5
11832 NW Plaza Circle, Kansas City, MO 64153
Hotel amenities
Ranked #27 of 106 hotels in Kansas City
3.5 of 5 stars 137 Reviews
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137 reviews from our community

What travellers say about this hotel
  • Very helpful(6)
  • Next morning(5)
  • Will NEVER stay(4)
  • Front desk staff(3)
  • Shuttle drivers(3)
  • Good food(3)
  • Clean and comfortable(3)
Traveller rating
    42
    51
    23
    10
    11
Only show reviews for Family (23) | Couples (36) | Business (57)
Date Rating
William L
Berwick, Pennsylvania
Contributor
19 reviews
1 helpful vote
3 of 5 stars Reviewed 9 February 2012

The common ammenities were great, service was very professional, internet was better than most hotels I've stayed at. The lobby and dining facilities were immaculate. However the outside and hallways of the building is showing their age, particularly next to some of the newer hotels on that street. But to be put in a "Starwood Perferred Guest" room with stained... More

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skipsaundra
Kansas City
Senior Reviewer
6 reviews
9 helpful votes
4 of 5 stars Reviewed 7 February 2012

We did not want to chance the weather so we stayed one night and than took there shuttle at 5:50AM to the airport. We thought that if the weather was bad on our return we wood stay another night. It is less than airport parking. More

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Lovetocruise277
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 26 January 2012

We have stayed at this hotel many, many times....main reason you can leave your car and shuttle to airport for up to 14 days without additional cost. Hotel itself is a step above average but not outstanding. Rates are very reasonable. More

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FourpointsKCI, General Manager at Four Points Kansas City Airport, responded to this review
27 January 2012

Dear LovetoCruise 277, I appreciate you taking your time to review our hotel. We do pride ourself in providing a great value for guests who are traveling out of KCI and allow them to leave their vehicles. Thank you for your many visits and we look forward to welcoming you back soon! Sincerely, Brad Verkamp General Manager Four Points by... More

DMc_1982
Marceline, MO
Contributor
16 reviews
11 helpful votes
4 of 5 stars Reviewed 23 January 2012

This is the second time we have booked a one-night stay prior to an early morning flight. We live 2 hours from the airport so for a 7 AM flight, this is much more convenient. They offer free shuttle service to & from the airport with shuttles leaving every 20 minutes. The drivers we have had were very courteous and... More

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FourpointsKCI, General Manager at Four Points Kansas City Airport, responded to this review
26 January 2012

Dear DMc_1982, Thank you for staying with us recently. I appreciated reading your comments and I will share them with the rest of my team at our upcoming employee rally. We hope to welcome you back to the Four Points by Sheraton the next time you need to fly out of KCI. Sincerely, Brad Verkamp General Manager Four Points by... More

TamkaDen
Linden, New Jersey
Contributor
16 reviews
9 helpful votes
4 of 5 stars Reviewed 18 January 2012

Very close to the airport. Fitness Center is opened 24/7, and an outside swimming pool on the first floor opened from 8am to 10pm. There is free WI-FI in your room, as well as a coffeemaker and a fridge for your convenience. The staff is very friendly. A fire place in the lobby gives the feeling of being like at... More

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NotASurfer
US
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 14 January 2012

Booked hotel on Priceline the day before due to inclement weather prediction for area, figured it was better to stay put overnight than to drive at night in snow (and based on the number of vehicles in the median or in the ditch the next day, it was a GOOD decision!). The good: Hotel was clean, bed was comfortable, room... More

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FourpointsKCI, General Manager at Four Points Kansas City Airport, responded to this review
24 January 2012

Dear NotaSurfer, I was glad we could provide overnight stay for you during the recent inclement weather. I enjoyed reading the positive comments you shared about our front desk staff and our room cleanliness. I have shared your room maintenance concerns with my chief engineer so that we could address the heating unit and remote control batteries. If your travels... More

LittleAppleRed
Manhattan, KS
Senior Contributor
24 reviews
7 helpful votes
2 of 5 stars Reviewed 31 December 2011

On the outside, a 1960's rectangle of a building with green tinted windows and minimal grounds. Inside, although the entry appears clean and charming, you are greeted by a recruitment center for the army (really!)--and often have many new recruits being hassled in the lobby as they get ready to be shipped off to boot camp. I've stayed quite a... More

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FourpointsKCI, General Manager at Four Points Kansas City Airport, responded to this review
24 January 2012

Dear Ms. Little Applered, Thank you for staying with us and taking your time to share your experience. I have reviewed all of your comments with our team, and recognized the shuttle drivers for providing excellent service. I was sorry to hear that we did not meet all of your expectations, but we take all comments seriously and we will... More

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nuggetspam
NC
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed 22 December 2011

Service was excellent at the front desk and restaurant. Food was actually quite good. The breakfast buffet was a very good value and fresh. Decent airport hotel with old musty hallways and elevators. Room had been quasi updated, but was clean and OK except for the very slow toilet that actually stopped and then started again. Would stay here again,... More

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FourpointsKCI, General Manager at Four Points Kansas City Airport, responded to this review
24 January 2012

Dear Nuggetspam, Thank you for taking your time to review our property. I appreciated the feedback and shared your positive comments regarding hotel cleanliness and breakfast buffet. We are constantly striving to improve our guest's experience and your comments are appreciated. Sincerely, Brad Verkamp General Manager Four Points by Sheraton Kansas City Airport More

oldcardriver
Russellville, Arkansas
Contributor
12 reviews
2 helpful votes
3 of 5 stars Reviewed 31 October 2011

The hotel is older and needs some maintenance. The A/C would not work because of a wiring problem. They had to move us to another room. The rooms were clean and the staff was alright. No breakfast unless you choose to eat in the hotel restaurant which was expensive. I would rate the hotel as a 2 1/2 star hotel.... More

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FourpointsKCI, General Manager at Four Points Kansas City Airport, responded to this review
2 November 2011

Dear OldcarDriver, Thank you recently staying with us and taking your team to submit a review. I have reviewed your comments and shared with my team. I do apologize for not having the A/C working upon your arrival, and having to move rooms. This is a hassle when traveling, and we are taking steps so this does not happen for... More

Ben E
Clifton, Kansas
1 review
3 of 5 stars Reviewed 30 September 2011

First the bad: The hotel is about 30 years old, and it shows. The fixtures are dated show a lot of wear. The A/C unit is extremely loud. The walls are very thin. The single rooms are the only ones with a fridge/microwave; the doubles must use the microwave by the ice machine on the floor and do without a... More

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FourpointsKCI, General Manager at Four Points Kansas City Airport, responded to this review
31 October 2011

Dear Ben E, Thank you for staying with us for over three weeks. We really enjoy being able to connect with guests that stay with us for an extended period of time. Terrie is a great asset to the hotel and I shared your comments with her. I was glad to see her recognized but not surprised. Thank you again... More

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Four Points Kansas City Airport Also Known As

  • Sheraton Kansas City
  • Four Points Kansas City
  • Kansas City Four Points
Address: 11832 NW Plaza Circle, Kansas City, MO 64153

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Four Points Kansas City Airport
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