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Clarion Hotel Sports Complex

3.0 of 5
4011 Blue Ridge Cut-Off, Kansas City, MO 64133 (Formerly Holiday Inn Kansas City - Sports Complex)
Hotel amenities
Ranked #58 of 106 hotels in Kansas City
3.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    4
    11
    8
    5
    6
Date Rating
gizzmo41
2 reviews
4 of 5 stars Reviewed 8 February 2012

I am a truck driver and drive an 18 wheeler. When I arrived at the hotel the side gate of the parking lot was closed. I walked into the lobby and explain my situation that I could not get the truck around the building so the girl at the front desk was very friendly and unlock the side gate with... More

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Steve Pastor, General Manager at Clarion Hotel Sports Complex, responded to this review
10 February 2012

Thank you for your kind response. We pride ourselves on being able to provide our guest with exceptional service and cleanliness. We hope to see you back soon again. More

Klew0808
1 review
1 of 5 stars Reviewed 1 January 2012

Without a doubt the WORST hotel you could stay at. After I was sent to a filthy room with beds not made and used prophylactic on the floor, I was then sent to a room with 2 tiny beds when I reserved a King. When I went to the desk to ask for a new room the snotty attendant told... More

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Steve Pastor, General Manager at Clarion Hotel Sports Complex, responded to this review
13 January 2012

Thank you very much for taking the time to share your experiences here at the hotel. Our goal is to provide each and every guest a clean and comfortable room. It appears that we did not meet your expectation and for that I am truly sorry. I have spoken with department heads, managers and staff to address the challenges mentioned... More

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Beckhamrosie
1 review
2 of 5 stars Reviewed 27 December 2011

I guess the bed was very nasty or they had some kind of bug in their mattress i couldnt sleep the whole time even my friend couldnt sleep at all. When you first see the lobby you wouldnt think what the room looks like but the carpet was very dirty and even though the bed looked fine but once i... More

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Mike G
independence ks
1 review
5 of 5 stars Reviewed 22 December 2011

I have to say that staying at this Hotel is just an outright wonderful experience, my friends and family meet there for several of the (Chiefs) Games and other events each year and we enjoy every moment of our stay, its a great experience from the time we check-in to the time we see the General Manager and staff's smiling... More

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Steve Pastor, General Manager at Clarion Hotel Sports Complex, responded to this review
13 January 2012

Thank you for staying with us each and every Chief's game!!! I appreciate the compliments to the staff and the hotel. I will be sure to pass along your compliments to the entire team at the hotel. More

Karen R
Marion, Wisconsin
1 review
1 of 5 stars Reviewed 18 December 2011

When you book a hotel and receive a confirmation number and email confirming your room cannot be cancelled, changed or refunded because you're GUARANTEED with your credit card you expect after traveling 7+ hours to arrive with a room. NOT!!!!!!!!!!! And, the manager by the name of Christina chose to argue and that we did not have a confirmed room.... More

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DakotaMountineer
Sioux Falls, South Dakota
Reviewer
4 reviews
1 helpful vote
1 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

My wife and I stayed here for the Chiefs Steelers game in November. We arrived early at 2:30 and was hoping for but not expecting an early check in. I entered the hotel at 2:30 and could see the lobby was very full, which I wasn't surprised about because I knew the game was sold out. So I assumed at... More

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Steve Pastor, Manager at Clarion Hotel Sports Complex, responded to this review
5 December 2011

Dear Guest, I am sorry your check in experience was longer than anticipated. We did in fact have the Kansas/Missouri game on Saturday which started at 2:30pm. Therefore most guests did not leave the room until 11am which is check out time. This gave us a short window to turn around these rooms for a 4pm check out. I completely... More

trhops
Winfield, Missouri
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed 28 November 2011

Had a good experience at the hotel. Booked it to be close to Arrowhead Stadium. Husband said bed was a little hard, but I slept very good. Pool was freezing, and hot tub needs to be painted but it was nice to sit in a hot tub that worked well. Staff was very friendly and the bar/restaurant was very friendly... More

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Steve Pastor, General Manager at Clarion Hotel Sports Complex, responded to this review
30 November 2011

Thank you for staying with us this past weekend and I am so glad you enjoyed your stay! We look forward to having you back in the near future. More

GannawayLaw
Reviewer
3 reviews
2 of 5 stars Reviewed 19 November 2011

Extremely overpriced for the quality. Police patrolling the lobby and guest hallways is unsettling. The beds were hard and the room outdated. The pool area and sauna were unusable due to screaming kids running around. The parents were no where to be found. We stayed at this hotel to be close to Arrowhead stadium for a KC Chiefs game. The... More

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Steve Pastor, Manager at Clarion Hotel Sports Complex, responded to this review
21 November 2011

Dear Guest, I apologize if you had a less than favorable experience. We always have security on during the sporting events for the safety and security of our guests. Being across from the Stadiums there is over 60,000 people in the area before and after the game and it is only prudent that we have our security patrolling the area. More

mstiver4
1 review
1 of 5 stars Reviewed 15 November 2011

This place is a peace of trash! No lamp shades, one light, old tv with very few channels and the pruce was way to high! Over all i would say its pretty getto! Good location for arrowhead! More

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Steve Pastor, General Manager at Clarion Hotel Sports Complex, responded to this review
17 November 2011

There are always two sides to every story. This guest is upset that he was charged on his debit card for his room. This is the method of payment he presented to us at check in and therefore he was charged on his debit card. I have spoken with him over the phone 3 times as well as his bank... More

Robert6
Salina
Senior Reviewer
8 reviews
8 helpful votes
4 of 5 stars Reviewed 13 October 2011

I stayed here twice this summer on Saturday evenings for Royals ballgames. It is directly across the street from the ballpark. Just walk to the top of the hill and the police stop all the traffic for the hotel guests to walk across the street. There is somewhat of a steep hill to walk down to the parking lot so... More

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Steve Pastor, General Manager at Clarion Hotel Sports Complex, responded to this review
17 November 2011

Thanks for the response and hope to see you again next year. Go ROYALS!! More

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Clarion Hotel Sports Complex Also Known As

  • Holiday Inn Sports Complex
  • Holiday Inn Kansas City
  • Kansas City Holiday Inn
Address: 4011 Blue Ridge Cut-Off, Kansas City, MO 64133 (Formerly Holiday Inn Kansas City - Sports Complex)

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Clarion Hotel Sports Complex
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