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Quality Inn & Suites Historic St. Charles

2.0 of 5
1425 South Fifth Street, Saint Charles, MO 63301
Hotel amenities
Quality Inn & Suites Historic St. Charles
Ranked #12 of 20 hotels in Saint Charles
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75 reviews from our community

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Date Rating
Columbia, Missouri, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 April 2013

We stayed here about a year ago and were comped a room because the room was very dirty, smelled bad, and it was overall a poor experience. Our free room was about to expire so decided to make a trip in to use it. The free room was for a jacuzzi suite on the first floor, and we were blown... More

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Milwaukee, Wisconsin, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 26 April 2013

I wish I had known they were doing construction. I'd have booked elsewhere. No WiFi the first night, the room smelled like paint my entire stay, no closet, toilet would refill itself every 15 minutes, free breakfast on Thursday was without large plates.

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See 2 more reviews by Steve T for Saint Charles

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Missouri
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 25 April 2013

Upon arrival, the room was dirty, and smelled. I had to call the clerk and ask him to come to the front desk to check us in, he advised he was on break. The room key was handed to me with a post it note telling me what room. I had to ask the next morning to get a SHOWER... More

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Williamsburg, NY
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 April 2013

(. . . just gave this property a noncommittal review based on the circumstance below . . . ) I had noted the recent TA reviews indicating the hotel was undergoing construction . . . It seemed, though, that it was operational. I made a reservation via the Choice Hotels website, since I'm a member. I booked a smoking room.... More

Was this review helpful? Yes 1
See 5 more reviews by OldWoman_12 for Saint Charles
Columbia, Missouri
Top Contributor
61 reviews 61 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 March 2013

Stayed in this hotel twice this week (2/25 & 2/27). Can not say enough good things. We booked a nonsmoking king bed. Reservations were easy to do and room was totally ready when we got there. Because of having to leave early on the 28th we did not have the breakfast that morning. But on the 26th food was hot... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
4 March 2013

Thank you for your kind words regarding your stay with us. We look to have our renovation complete in mid-April and are very excited about the fresh new product we will be rolling out! Thanks for choosing us and we hope to see you again! More

Kansas City, Missouri
1 review
3 of 5 stars Reviewed 1 February 2013

I have stayed here fairly often for work because of the location. I can understand having to deal with construction, not much of a way to avoid that. My main complaint would be the quality of the internet, as I have to use it quite often for my job. It seems to just drop out completely quite often, rendering it... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
4 March 2013

Thank you for taking the time to write. I am concerned about your internet troubles as we switched out all of our equipment and changed service near the end of last year and have had very few complaints since. I am going to look into it immediately and insure that there are no issues and maybe the next time you... More

Mendon, IL
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 20 January 2013

The hotel was under construction, but that was not an issue. We all slept very well. The hotel is located just off I 70. It is about one block away from bass pro shops. Many items in the room were new (Beds, furniture, carpet). The whole hotel is being renovated and will be a very nice property when complete, although... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
4 March 2013

Thank you for your kind words regarding your stay with us. We look to have our renovation complete in mid-April and are very excited about the fresh new product we will be rolling out! Thanks for choosing us and we hope to see you again! More

Plato, MO
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 January 2013

The hotel was under construction which is understandable, but when I got to my room floor the hallway was dirty, the elevator sounded like it was on a rollarcoaster track (scary) my room smelled unclean, and I had to choose between keeping the light plugged in or the coffee maker. Breakfeast is "suppost" to run fom 7 till 10 but... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
14 January 2013

Thank you for your response. As you mentioned in your review we are currently undergoing a large renovation project and I apologize if it made you uncomfortable during your stay with us. We are looking to be completely finished in April and are excited to unveil our new refreshed product to all of our guests! More

Murphysboro, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 December 2012

As of Dec. 7, 2012 this property was under constuction. It should be very nice when finished. They were laying new flooring, painting, and getting new furniture in the lobby and breakfast area. Even with all of the mess, the staff was very friendly, the breakfast was very good, and the location was perfect for anyone going to the historic... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
12 December 2012

Thank you for taking the time to write a review of your property. We are very excited about our renovation and we can't wait to have a new, refreshed hotel to share with all of our loyal guests. Please come back and see us again to see the finished product! Again thank you for the review and thank you for... More

Chicago, Illinois
Top Contributor
84 reviews 84 reviews
8 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 24 November 2012

JMJ When they finally finish updating this hotel-it will be wonderful!! The staff is A1 and the room was so clean. Breakfast was more than enough and the breakfast room is huge!! The location is very good for historic St. Charles, with many Lewis and Clark historical surroundings and the beautiful town itself!!! The shop are so inviting and individdual;... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
14 January 2013

Thank you so much for your positive review of our hotel! We are very excited to show off our new product to all of our loyal guests and I hope you will bve back to see it when it is finished. Thank you so much for your business! More

 
 
 
 
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Additional Information about Quality Inn & Suites Historic St. Charles

Also Known As:
Quality Inn Saint Charles
Saint Charles Quality Inn
Address: 1425 South Fifth Street, Saint Charles, MO 63301
Region: United States > Missouri > Saint Charles
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 20 hotels in Saint Charles
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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