Excellent hotel with ample room. The room service was both delicious and efficient. the maid service was great. this is a beautiful hotel with easy access off the interstate and out of the hustle and busyness of St. Louis. Also, it is nearby historic St. Charles which has many restaurants and shops.

Our stay for our family was great. The only thing was the internet cost $10 a day and we couldn't understand this as we had stayed at a cheap hotel and it was free. But, the suites were really nice and the breakfast is amazing!

The hotel is absolutely beautiful. I would only not recommend staying there when there is a family convention going on in the convention center. It was FULL of kids and we could not even enjoy sitting in the lobby of the hotel.

This hotel and overall facility was outstanding. The rooms were well furnished, clean, and close to the conference center. The main lobby was well kept and the staff was pleasant and helpful. Thank you so much.

This was a beautiful hotel with extremly helpful employees. The breakfast was wonderful and very well organized. Served a lot of people in a very short amount of time. The evening event was very nice also. Our only concern was the room smelled like smoke and I had specifically asked for a non-smoking room.

The staff could not find our group discount code. I believe they just pretend to look for it and then don't "find" it, so they can charge you more. We were lied to about the price of our room. When we told them it was lower online they then charged the online price. But, when we went to check out,... More

I reserved a non-smoking room with 2 double beds 4 months ahead of the stay with a group of over 60 people. They had only king bed smoking rooms available when several of our group checked in! There was not a manager available to help in any way. We had to either find another hotel (not easy!) or drive home... More

I had a very pleasant stay at the Embassy Suites in St. Charles, Missouri. The hotel is very clean and nice, and the rooms are clean and comfortable. I was very impressed with the complimentary breakfast and the time I spent at Spa Botanica. I will definitely be staying here again in the near future.

The staff are very courteous & friendly. It is handicap friendly, I was on crutches & they went beyond in helping me get my suitcase to my room. Fantastic happy hour & breakfast buffet. Hotel shuttle will drive you anywhere within an 8 mile radius Free parking, rooms were great. Wireless internet worked well