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Sheraton City Center St. Louis

3.5 of 5
400 South 14th Street, Saint Louis, MO 63103 (Downtown)
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Sheraton City Center St. Louis
Ranked #59 of 119 hotels in Saint Louis
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482 reviews from our community

Traveller rating
    125
    163
    97
    59
    38
See reviews for
Families
148
 
Couples
108
 
Solo
29
 
Business
105
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Oakdale
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 17 May 2013 NEW via mobile

I stay at hotels quite often and I can honestly say this is one I will NOT stay at again. The front desk agents were very nice when we were checking in... The rooms are pretty expensive and it's $17 additionally for parking. Also I had a $50 hold on my account they did not tell me about. Which I... More

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Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2013 NEW

Big room. Nice pool. Located directly across from Amtrak. Nice walk to the arch during the day but at night it is a little scary when you have little kids. Breakfast was nice. They have a car rental office but it closed at 1pm and there is no way to just drop the keys off. It is about a 20... More

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See 4 more reviews by JumpDoc for Saint Louis
Dallas
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Sheraton City Center is located in downtown St. Louis. Hotel is across the street from the Civic Center Metrolink Station. Metrolink lightrail provided my family with easy access from Lambert Airport Station to the hotel and from the hotel to the Convention Center Metrolink Station. The hotel within walking distance of several attractions such as the Scottrade Center (1 block),... More

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Naperville
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 9 May 2013

Group of 6 of us went to watch Blackhawks play the blues. We took the train and station is directly across the street while the hockey arena is a block away. Perfect location for that. Friendly staff, clean all throughout the hotel. The restaurant offered a decent buffet breakfast for about $15.00 or you could order off the menu. The... More

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See 3 more reviews by 1DutchmanNaperville for Saint Louis
Sheraton_STL, Manager at Sheraton City Center St. Louis, responded to this review
13 May 2013

1DutchmanNaperville, Thank you for sharing such wonderful feedback with fellow travelers. Our location is great for traveling guests. We enjoying hosting fellow hockey fans. We will be sure to share your positive feedback with our entire staff. We appreciate you taking the time to provide such positive feedback. More

Holmdel, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

For the nightly rate paid for this hotel, I expected more. It appeared to be very old and not updated at all. I appreciated the large room, however, being I was on a preferred member floor, I cannot say all the rooms are as large. The room service attendant actually was impressed with how large the room was (surprising to... More

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Sheraton_STL, Manager at Sheraton City Center St. Louis, responded to this review
13 May 2013

Mare6684, Thank you for your honesty regarding your visit with us. We are glad to hear that our staff took good care of you. We are sorry to hear that overall you would not return to our property. You are correct that our hotel is in need of a renovation. We are hoping for one sooner rather than later, but... More

Illinois
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

Stayed here for one night and was impressed with room sizes. Largest sink counter area ever. Four girls could probably get ready together. Parking in self park was reasonable hang onto ticket to get out. Walking distance to food and bars on Wash Avenue. Good sushi place nearby and late night pizza. Comfy beds and small fridge too.

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Sheraton_STL, Manager at Sheraton City Center St. Louis, responded to this review
13 May 2013

weyes, Thank you for the time you took to share this information. Our location does make enjoying night life downtown much easier. We are glad to know you enjoyed the size of the guest room. It does make sharing a room with friends or family much more enjoyable. We hope to visit with you again very soon. More

Bratislava, Slovakia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

I traveled for NAFA fair and was searching for nice hotel. I picked up Sheraton for it great location. I have to say it looked great, rooms were huge with very nice furniture. Front desk was very helpful and ready to answer all my questions. The location of hotel is just perfect, close to everywhere. To make my stay better... More

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Sheraton_STL, Manager at Sheraton City Center St. Louis, responded to this review
13 May 2013

polarnicka, We hope to see you again very soon. We are so glad to know that you enjoyed your visit with us and to St. Louis in general. We will be sure to make sure our staff is aware you enjoyed the service they provide. We will also make sure our housekeeping and engineering team knows you enjoyed the nice,... More

O'Fallon, Missouri
1 review
5 of 5 stars Reviewed 5 May 2013

Great location and surprising service. Rooms have been modernized since last stay. The only thing that could have made my stay better would have been if there was an ocean with a sandy beach on one side of the hotel and a mountain range on the other.

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Sheraton_STL, Manager at Sheraton City Center St. Louis, responded to this review
6 May 2013

David K, Several of us here at the Sheraton St. Louis City Center also wish we hand an ocean with a sandy beach on one side and a mountain on the other side :) We are thrilled to hear you enjoyed a nice stay. Thank you for noticing the changes we have made to the property to try and improve... More

Arcadia, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 May 2013

The hotel is old fashion historical building but interior is very clean, great location, short walking distance to everywhere..Courthouse (10 mins), Cardinal stadium (5 mins), Blues Scottrade Center (30 second). Right next to Metrolink station where you can use to visit forest park, landing, Arch...etc. I have an important conference call and told the front desk my room has no... More

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mwright1973, Manager at Sheraton City Center St. Louis, responded to this review
2 May 2013

Dear Valued Guest, Thank you for choosing The Sheraton St. Louis City Center Hotel & Suites for your recent hotel visit. We truly appreciate you staying with us and appreciate the time you took to share your experience on Trip Advisor after your departure. It is valued conscientious Guests such as yourself that provide us the feedback necessary to continue... More

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 30 April 2013

I have no problem to stay at this hotel because I mostly out of hotel for Conference. I am ready to get the worst, but I didn't get it. Just normal hotel, with friendly staff and large room. Yes, it is outdated the carpet but I am don't mind with it. I am not the one that sleeping or playing... More

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Sheraton_STL, Manager at Sheraton City Center St. Louis, responded to this review
1 May 2013

Fritz S, Thank you for you nice, honest review of our property! We are glad you enjoyed the staff and the nice big rooms. You are correct that our hotel is a little dated and the carpets are worn, but we try to make up for it with service. We hope that the next time you are in the area... More

 
 
Sheraton City Center St. Louis
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Additional Information about Sheraton City Center St. Louis

Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton City Center St. Louis Hotel
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton
Address: 400 South 14th Street, Saint Louis, MO 63103
Phone Number:
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Saint Louis
#38 Family Hotels in Saint Louis
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Sheraton St. Louis City Center Hotel & Suites is a beautifully appointed hotel in the heart of downtown. ... more   less 
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