When we first arrived at the motel we waited in the lobby for 15 minutes for someone to check us in and finally had to call the motel phone number to get someone to come and check us in. We stayed for 3 days and had 2 rooms. Both rooms only had 1 light bulb above the sink area so... More

TV picture full of static, hair in tub, toilet leaked water on bathroom floor, worn out bed, and I tried to convince myself that the stain on the recliner was from someone's drink. Oh yeah, they have monthly renters. The ones on my side of the hotel had a block party until 2:30 am. Positive things: sheets and towels seemed... More

While passing through West Plains on a trip to Kansas City we were involved in a car accident and this is the hotel that Hertz put us in for 3 days. The staff was VERY friendly and hospitable through our ordeal. While this motel is older, and could probably use some decor updating, the pool area is wonderful and very... More

My husband and I had a terrible experience with room 214 and the hotel staff person who checked us in! The man who checked us into our hotel seemed irritated that we disturbed him and refused to explain some paper he wanted me to sign. The room was extremely hot when we first entered. The air conditioner set on high... More

Checked in and air didnt work. Was moved to another room, non smoking. Walked in room reaked of smoke, so i went to the front desk to tell the attendant and she handed me a can of air freshener. (REALLY). Asked to be moved to a real non smoking room. The air worked no smoke smell but a bit mildew... More

I felt like hell and pulled in to be greeted by this discusting circus Freak that was totally offended by asking for extra towels because we had 5 in our group.. I actually ha to sign out the towels. There was a guest in his boxers in the main lobby having a beer with the counter guy (the freak) I... More

Run down but not trashy or scary. Clean room. Pool closed. Rude, subhuman staff. Decent value at $40/night considering I had the entire place to myself.

The room was a king room with a jacuzzi and the jacuzzi dripped the whole time we were there. The toilet had to be manually turned off inside the tank if you did not want to hear it running all night. They are VERY stingy with towels. You have to bring your dirty ones to the desk and even then... More

The hotel is outdated, which on its own isn’t a problem, however the front desk staff was unhelpful and joked of drinking prior to coming in to work her shift that day. My stay was for 2 nights. On the first night, there was an incident involving a room and someone breaking a full pane of glass in front of... More