Great place to stay, the manger kacie is a really nice person and the staff are nice and polite, They help you in any way they can. They always have good things to say and ask you if there is anything you need to make your stay any better. The rooms are realy nice that there is dishes pots and... More

The staff here is very accommodating. They make you really feel at home. The staff is very professional and knowledgeable. The Manager Kacie is really outgoing and upbeat making for a very positive atmosphere for the rest of her staff. The next time I come to Billings on business I know exactly where to stay. The rooms are very nice... More

We reserved 3 rooms a month in advance and when we arrived the service was awesome. We came in at 2 am from Texas and it was snowing. Our room was nice and warm and the service of the staff is great. We are recommending Extended Stay in Billings Montana to all the refinerary workers, thanks y'all for making this... More

Booked with hotwire and when I arrived after driving in from Illinois, I could not be checked in because the front desk person was doing his audit. I've used hotwire several hundred times and this has never happened. I was asked to wait until he was finished so he could check me in. There was no apology, just rudeness. He... More

This hotel was pretty bare bones as far as aesthetics go, but the customer service is what made it a good stay. The girl behind the counter was cery upbeat and positive and looked like she enjoyed what she was doing . When we went to get into our room, I had a problem with the lock. Went down to... More

Though the accommodations are not deluxe, having purchased stay through Priceline they were VERY inexpensive for a room with a kitchen, staff is friendly and helpful. The bed is not the best but I had no real complaint about comfort. the TV was new, large with ample HDMI ports so I could watch movies and TV shows from my Kindle... More

I was checked in by Janet, who was very helpful in giving directions and taking care of the billing for the room, and then later went down to the front desk where Tom gave me extra pillows and a great attitude about his customers. The room was clean, quiet, and well-appointed. The wireless internet was very good, and it was... More

This looked newer than other hotels of its caliber. Was a great room with a full kitchen and thermostat controlled heat and air conditioning. My husband and I had a good experience, but our friend who had another room at the hotel found it dirty with the bed made but sheets unchanged. The hotel took care of him and also... More

First off we arrived to check in at 5:30 pm and were rudely informed our room was still not ready and would be another 2 hours. We have 2 kids and had driven from Az and were not wanting to "do something else" for an additional 2 hours. She did not offer a lower rate or even a pleasant attitude.... More