We went there recently for a Lions Convention. After reading the manu reviews I was kind of wondering how my expereince would be. The front desk staff, especially Mallory was excellent, she was very polite and directed up where to shop and not to shop iun Helena. She got us a great room and didnt make us wait all day... More

Very clean and comfortable beds. I contacted Cassie prior to my arrival. She responded promptly and addressed my concerns. The Wifi worked well and there is plenty of parking. The room was spacious and there was no issues storing our bicycles in them. The lobby is quite nice with a grand staircase. Bathroom products are nice.

Check in was great thanks to Cindy for giving us a discount on our king room ( no breakfast). The room was immaculate, everything was clean. The room was large and spacious and the bed was extremely comfortable. For me 2 things are crucial for staying in a hotel, cleanliness and bed comfort (not too hard and not to soft),... More

My 8 year old son is currently hospitalized in Helena and I stay, normally, for several days on the weekends to visit. Normally I stay at the Super 8 across the street but this time my 7 and 5 year olds daughters came with and they were excited for a pool. The hospital helped us book the room and I... More

Did not stay in a room...just had Easter brunch. Food was good, good selection of items. The service of waitstaff setting up and clearing tables was surley. Had to ask for coffee...and then coffee mugs. They had every meeting room set up with tables to accommodate diners.....they sat us in an upstairs room....in the future, they need to make sure... More

Terrible food, black mold in the tub in my bathroom, someone had spit what looked like milk (I hope) on one of the pictures on the wall, low setting on heat runs on hot constantly, had to sleep with window open to balance out the temp in the room and the outside temp was in the teens. The best thing... More

When I entered my room I was floored by the strong smell of dog pee. I immediately called and switched rooms. The second room didn't smell as bad but still had a light odor. In addition, the rooms were not very clean. Filthy stained carpets, dark hair on the bed, in the sink and in the shower. All four if... More

When I checked out of the Red Lion Colonial, I noticed that my statement included a note that encouraged me to write a review of hotel. Otherwise I never would've thought of it. I hope to never stay at this hotel again. The desk was friendly and efficient but that might have been because I was the only one standing... More

Having stayed at the Colonial since the latter 1970's, I have had many good memories of meeting teachers and technology consortiums and conventions in this hotel. The most striking feature is the grand stairway in the lobby. An excellent photographic setting for weddings and all sorts of get togethers. This convention center has done very well over the years. It... More