This place is nice but unless you are getting a special rate it is very expensive. Rooms are decent but nothing special. Be prepared to pay a 100 dollar per day deposit on arrival. It is also a long walk from the strip or a 10 to 15 dollar taxi ride. Nice restaurants and food court on site. Also has...
More
Dear Great Falls Guest,
We appreciate your honest evaluation of your stay at the Palms Casino Resort. The incidental hold is standard practice in all of the hotels on the strip and is usually more expensive than $100 a day. Also, we do have a shuttle service that we are expanding to operate more frequently, but in current form, it...
More
My stay at the Palms suites was decent enough, but I was very disappointed by the treatment that I received at the reception desk, in particular by an assistant manager called Michelle. She has a serious attitude problem, the type that likes to play power trips by letting her friends jump the line. Then she was completely unhelpful. I also...
More
We flew into Vegas early from LAX so we got to the hotel before the check-in time. We waited on the couches until we decided we'd pay the early check-in price.
They allowed us to check in early and we got a really nice room on the 30-something floor with a Las Vegas Strip view which was really nice! We...
More
Dear Dublin Guest,
We are thrilled to read that you enjoyed your international visit to Las Vegas at the Palms Casino Resort. It is always uplifting to receive feedback from guests that were happy with their Palms experience. Hopefully we can welcome you back to experience our numerous dining and nightlife outlets. Thank you again for your feedback and we...
More
We just stayed at The Plams Place from Dec 25th thru Dec 29th and we had a studio suite. We had a refrigerator and freezer that did not work. We had a room that was freezing and call after call nothing was done about it. They tried charging us for beverages we never drank. Thw worst part is no one...
More
Dear Whitehall Guest,
Thank you for staying at Palms Place during your recent visit to Las Vegas. We are sorry to learn of your discontentment with your experience, and we apologize that we have yet to contact you. Please rest assured that your experience is by no means typical nor is it being overlooked, and we certainly appreciate the opportunity...
More
Very professional and helping staff. Rooms are nice and clean with a great view of Las Vegas. Gym is very equipped and Spa at The Palms is quite unique. Amazing night clubs specially the Moon. These guys are well organized!!! Overall, I'm very satisfied and will go back again soon time ;)
More
Dear Vancouver Guest,
Thank you for staying at the Palms Casino Resort. We are so pleased that you enjoyed your overall experience and we are grateful for your recommendation of the property. We hope you have a wonderful and safe holiday season, and we look forward to welcoming you back soon!
Kind Regards,
Mark Carlson
Vice President of Hotel Operations
More
I had not been to the Palms in quite a while, and this was the first trip in which I was charged a resort fee. I do not need drink coupons because I get free drinks while gambling, I don't use the valet because I don't take a car to Vegas, and I don't use the phone in the room...
More
Having been to the Palms on several occasions for concerts (the Pearl is a wonderful venue, BTW) I had always wanted to stay at the Palms because it seems so luxurious and amazing from the casino...and also the fabulous Moon club upstairs. So when I had a chance to book the Palms as a 'mystery deal' through BookIt.com I jumped...
More
Dear Fresno Guest,
We appreciate your time in sharing your experience at the Palms Casino Resort. Though we are thrilled that you were satisfied with your guest service interaction, it is disheartening to learn of your dismay with the accommodations. We are planning a massive remodel of our property in the near future to modernize the décor and bring the...
More
For a casino hotel that is off the Strip, it is decently busy and fun enough on the weekends.
The clubs were fun enough to party in, but for some reason the crowds seemed to have left after about 1am.
The food options were OK, with a small foodcourt, and variety of cafes and restaurants. We did not have the...
More
Dear Sydney Guest,
Thank you for staying at the Palms Casino Resort during your recent visit to Las Vegas. It is always great to read reviews from guests who have had an enjoyable experience with us. We appreciate your recommendation of our property and we look forward to welcoming you back to the property soon. Happy holidays!
Kind Regards,
Mark...
More
Stayed here with a lot of family members over a period of 4 nights/5 days. (wedding) The hotel is clean, but the service is a bit lacking. When my husband and I arrived they initially put us in a room with 2 queens (more like double beds). I called to ask for a room with a King, which was what...
More
Dear Hotelier,
We appreciate your honest critique of your recent stay at the Palms Casino Resort. We are pleased to know that you found the accommodations clean and acceptable. However, we are concerned that you felt our service to be lacking. We pride ourselves on the friendly and helpful nature of our team members, and it is disheartening that you...
More
I was originally looking for a nice hotel to stay at with a good rate for a fun night out in Vegas. I ran across a "Special" for a Free bottle of Alcohol, Two Red Bulls, and free breakfast buffet. The rate for one night with this special was $59.00. I thought, wow, that's awesome for a fun night out....
More
Dear Las Vegas Guest,
Thank you for sharing your experience at the Palms Casino Resort. We are saddened to know that you were dissatisfied with your stay. Superior guest service is our chief goal and we apologize that your visit proved to be anything less than desirable. We would love the opportunity to discuss your concerns further and hopefully find...
More
307 Reviews
6,389 Reviews
4,380 Reviews
