My friend and I stayed here on a recent trip. It was very different from any place I've ever stayed. When you drive up it almost feels like a friend's expensive house with the lit trees and the curtains. The lobby is dark and covered with chandeliers, paintings, fountains, and books. The hallways are also covered in paintings. I felt...
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Hi and thank you for your interesting review. We don’t have any vampires, unless we are doing one of our once a year AMAZING Halloween parties. Then yes, we might have a few running around. (Ha-ha)
We pride ourselves to be one of Las Vegas Best Boutiques and might I add there is no other Hotel- Boutique like it. I...
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My boyfriend and I were somewhat hesitant to stay here, given the mixed reviews on this site - but, we figured we might as well give it a shot since we're not ones to like big chain hotels. We arrived on Thanksgiving morning at 8 a.m. and figured we would bum around town to kill time until check in. My...
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Hello and thank you for your kind review. I do remember you and your boyfriend what a lovely couple you are. I do apologize for the phone issues and will see what the exact issue was on that headset.
Regarding our new server asking for the credit card again, I will make sure I speak with him on a better...
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Hotel is beautiful.
BUT I am very disappointed to come to a dirty room. My room wasn't vaccumed, night stands wer dirty and full of crumbs and bathroom wasn't evn moped. Nd it was all dusty and mirrors all dirty. I don't believe ths room was cleaned after the last ppl left. I tthink they just made the bed and...
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Hello and thank you for your review. I am stunned to have a review regarding the cleanliness of our rooms. Artisan Boutique takes pride in all our rooms and our service. May I please contact you or can you contact me so we can discuss all of your concerns. I wish I had the opportunity to speak with you during...
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If you are tired of the typical strip nightlife such as long lines, expensive, too crowded everywhere then this place is what you want. It's more like staying and playing in a large mansion than a hotel or club. Also you should like electronic dance music like I do in order to love this place.
Pros: Mysterious decor, low lighting,...
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Thank you for your wonderful review. The hotel is lovely and very unique that is what separates us from the rest. We have had a number of guests tell us they think of us a mansion, which is pretty neat.
I’m glad you enjoyed our Hotel, Lounge, Patio and especially our staff. We do have a great team and I’m...
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The only good thing about this hotel is the layout in the lobby. The rest of it is an abomination.
Firstly - Bed Bugs. When I left the Artisan hotel after 4 nights, I had bites on my wrists and ankles. Not once over those four nights did the hotel service my room, despite requests to the Hotel Management.
Secondly...
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Mmm, what can I say. It's cheap. But it's not really Vegas. Do your self a favour and book a proper hotel on the strip.
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The hotel was dark, artsy and stylish! Loved the decor and the feel of it as you walk in. I wanted to stay at this hotel because I heard good things about the place. I heard celebrities like the Kardashians stay here whenever they're in town. With high expectations, reality hit me and was immediately disappointed.
Upon check-in, the front...
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Hello and thank you for your feedback. I am sorry to hear about the series of events that took place during your stay after the fact. I wish I had the opportunity to speak with you as this is not how we operate at Artisan Boutique. I do apologized for what seemed like a lack of the guest needs and...
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We were a group of 13 who stayed at the Artisan for 5 nights recently in the lead up to our wedding ceremony. Firstly I would like to say that the hotel decor is stunningly beautiful. We were not disappointed with the art and dark slightly gothic feel throughout the hotel. Unfortunately this is where any pleasure in our stay...
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Thank you for your feedback and thank you for staying with us. I am using your review for departmental training and will address each concern and make recommendations to our laundry services as well. We take each feedback good or bad and every issue very serious at Artisan Boutique Hotel.
I thank you again for allowing us to improve our...
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I did not even know this place existed. I was staying on the strip with a friend who had been to the Artisan before so we went for dinner and to the bar one evening. The food was great at the restaurant and we had a blast at the bar. There was great music playing and the whole place is...
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Hello and thank you for your wonderful review. I am pleased to hear you enjoyed yourselves at in our fabulous Mood restaurant and also our famous Lounge.
Please let me know when your back in Vegas, I would love to check you into one of our unique and lavish suites, I’m sure you’ll love them as well.
Thank you for...
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I have never had such bad service as I had here. And nobody even cares! I called the food and beversge director Burell, with my complaint, he said he would look into the matter, and call me back. He never did. The cocktail waitress Courtney robbed me. We reserved a table in the lounge, paid 180.00 for a bottle of...
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