The hotel is our favorite. We have been going to this hotel for years and years. We would never think of staying anywhere else. The staff is the friendliest, and we feel like we are seeing family everytime we stay there. More

I check in here for a base for a quick shopping trip. The location of this hotel is wonderful, putting you right in the middle of everything. Halfway to the outlets and half way into the little shops of North Conway. My check was very quick and the lady behind the desk was pleasant and friendly. She shared some local... More

Stayed here on a recent shopping trip with my wife and a few other friends. We wanted to stay at the grand hotel, due to it's proximity to settlers green but booked too late and there were no vacancies. We found this hotel on hotwire and only paid $100 for the night stay, and because we were Priority Club members... More

I was a little nervous about booking this hotel because of some negative reviews but we were very happy with it and will definately stay there our next trip to North Conway. We spent 2 nights at the Holiday Inn Express. Our room was spotless and comfortable. We had a double room with 2 queen beds, the bathroom was very... More

Very well located near the Settlers Green Outlet shopping. The Hotel is very Clean and the staff is very friendly. Be sure to have a Cinnamon Bun from the Breakfast Buffet, They are Scrumptious!! More

From the minute we entered door to the moment we left- wonderful welcome like being welcomed by friends. Room and facilities excellent. And the breakfast......the best of my holiday and it was free. Grady the chef checked that we were satisfied with it. Loved the location...shopping outlet all around , plus really good restaurants. More

My wife and I stayed here for two nights while on a week trip to New England. Although the hotel was under renovation it did not affect our stay. The room was neat and clean and with all the things we had to do in the area and shopping in the outlets we had a great time. While there go... More

When we checked in the hotel was full our room was clean albeit the room was showing signs of wear and tear.However there must have been small children above us and it sounded like thunder! On the ceiling, we asked to be moved and the management said they would ask the people in the room to be quite but we... More

Booked our room more than a month in advance with a confirmation number. Booked a King room, non-smoking, and under special requests asked for a quiet room. When we arrived we were told we had a room with 2 queens and was a smoking room. They made no apologies and said, "this is what we have, we're booked. Take it... More