Summary: Nasty staff at night; incorrect directions to shuttle bus; room that reeked of smoke. But wonderful people during the day shift. Details: I arrived at EWR at about 11:00 PM after a long international flight. There was no signage indicating where the hotel shuttle buses make their pickup so I called the hotel and asked where to wait. The... More

I often stay at Hiltons, and was pleased to find a Hilton airport hotel at Newark as I had a overnight layover between an international flight and the domestic leg the next day. I do not plan to stay at this hotel again. * I waited 30 minutes for the van that is supposed to arrive every 20 minutes. *... More

The front desk could improve a lot. First, most of the people get there from the airport, in a van which we had to wait around 30 minutes, and of course it was packed, when we got to the hotel only 2 people in the front desk. When It was my turn, I asked if there was a room with... More

Last year we were very unhappy with Hilton East in the city and this was our third return to this Hilton . Why is the the average tone in Airport hotels so harsh. Is it it because air travel these days is so stressfull that the hotel personnel just gives back ? Some more charm school would be in order.... More

I used the internet to make a reservation at Hilton newark airport, elizabeth, NJ. Everything proceeded very well, I thought, and the internet proclaimed I had a room reserved that day - for 2. King sized one bed. When we got there, the reservation had disappeared , no record of it at all , not even an acknowledgment via my... More

After a 17 day business trip overseas, I needed to stay overnight at EWR upon my return for reasons not relevant to this review. Since I am HH Silver, the Hilton Newark Airport was the lodging property of choice. Overall, it was a great stay, and for a very decent price. From EWR, you have to find your way to... More

Stayed here while visiting New York City. Great location if you don't want to stay right in the city. You can get a shuttle at the hotel to the airport, hop on a transfer train and onto the subway to take you right to grand central station. The hotel was very clean, the staff was helpful and the room was... More

The Newark Hilton hotel is a gem - from the porter on arrival, to the front desk personnel, to the dining room - breakfast buffet (outstanding), thin white pizza (delectable) - no complaints. Friendly staff and very efficient and always trying to please (and they succeeded). If all the Hiltons are like this one, the brand is sure to florish.

Great service! Rooms are clean and specious, beds are very comfortable. They have a free shuttle from and to the airport every 20 min. The only downside: wifi is free only in the lobby. If you want to have internet access in your room you need to pay.