In over 25 years of booking and managing meetings nationwide, I can honestly tell you that I have never come across a hotel that has such a wonderful facility and incredible hotel staff as the team that truly understands and delivers superior customer service as the HGI Lakewood. Let me give you some specifics: Karen Kraig and Hanna greet you... more

staff was very rude, no customer service skills here..........overpriced small rooms,mattress and boxspring had stains, if you want breakfast they charge you extra?????????? more

This hotel blows my mind every time i stay there. I have a 5, 7, and 13 year old and its just amazing everytime. I have family in the area and there are no other good hotels around. The staff is super nice and helpfull. The location is PERFECT for my needs. The Rooms are very nice. The service is... more

11 day business stay in a beautiful new hotel.Front desk very knowlegable and friendly.They make you feel like family.Beautiful clean spacious rooms.Very quiet and close to reataurants next door a Ruby Tuesdays,Long Horn and Charlie Browns. Breakfast buffet with omelets etc cooked to order and other food items hot not cold like some others hotels. more

Stayed here for an unpleasant business trip but the hotel was excellent. The rooms were clean, the bed was comfortable and the service was outstanding. Great location to the Jersey shore for vacationers. more

I have stayed at this hotel several times on business, and this is the best place in the area. In Lakewood, all of the other places are total dumps, nothing comes close, not even in Tom's River. The hotel is new, which explains the condition being so good. There is a steakhouse and a ruby tuesday within walking distance, as... more

We stayed at the HGI Lakewood for 2 nights on 13th August. It was our final stop on a fortnight's break to the States. We wanted a convenient location for the Jersey shore and getting back to JFK. The HGI fitted the bill brilliantly. The hotel is brand new and so everything looks and feels nice. The common areas are... more

This was a great hotel for visiting six flags. My teenage son and I were visiting this summer. The hotel is new and everything was great. there's a Ruby's and a Steakhouse right next door. If you are visiting six flags there is not really anything much closer (this is probably 20 miles away. But it's a quick 30 minute... more

As a Hilton Honors member I chose the Hilton Garden Inn to accomodate extended family arriving for our daughter's wedding. Last minute changes and special requests were executed flawlessly by Manager Karen Kraig and her staff. This made the stay at the newly constructed hotel an extra pleasure. I highly recommend the Hilton Garden Inn to visitors to the Jersey... more