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All 8 Mahwah hotels

DoubleTree by Hilton Hotel Mahwah

3.5 of 5
180 Route 17 South, Mahwah, NJ 07430
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DoubleTree by Hilton Hotel Mahwah
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Ranked #7 of 8 hotels in Mahwah
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116 reviews from our community

    Trip type
Traveller rating
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    35
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    18
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Date Rating
A TripAdvisor Member
4 of 5 stars Reviewed 12 June 2013 NEW

Hotel staff most helpful and were willing to help with any questions. Breakfast buffet on Saturday morning was much better than Sunday morning and pricing was lower with an option of having eggs good to order. Restaurant staff seemed not to care either day.

Review collected in partnership with DoubleTree by Hilton

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Doubletree M, Assistant General Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review
16 June 2013

Thank you for sharing your comments with us. We are glad to know you enjoyed your stay but do regret if your dining experience was not all you hoped it would be. Please know that our Guest Service Agents are always happy to direct our guests to any of the great sites and restaurants in the area to make the... More

Colorado
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 9 June 2013

We stayed here for a shopping trip to Woodbury Commons. It was only about a 30 minute drive to the outlets from here. The beds were comfortable and the rooms were clean. Check in was nice. We had a drink and some food in the bar and it was reasonable. It was quiet despite being right off the highway. It... More

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Doubletree M, Assistant General Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review
12 June 2013

Thank you for sharing details regarding your recent experience as well as so many details of what you enjoyed here. We make a consistent effort to ensure that your stay with us is especially comfortable. Your feedback is greatly appreciated and, It will be our pleasure to welcome you back again for another great stay at The Doubletree Hotel Mahwah More

Portland, Maine
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 June 2013

The hotel was clean with very comfortable beds. The breakfast (the only meal I had there) was wonderful and the entire staff was friendly and anxious to help. I was not able to take advantage of the Fitness Room or the pool because of my short stay. If the restaurant's lunch and supper are as good as the breakfast, I... More

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Doubletree M, Assistant General Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review
9 June 2013

Thank you for sharing details regarding your recent experience as well as so many details of what you enjoyed here. We make a consistent effort to ensure that your stay with us, is especially comfortable. If there is anything we can do to make your next visit more comfortable, our associates are ready to help. It will be our pleasure... More

mahwah njh, United States
1 review
1 of 5 stars Reviewed 4 June 2013

the ceiling in our room leaked for the two nights we were there.solution?put a bucket under it(whcih made the noise even louder then when it was hitting th rug.never offered a different room when i reported it to the front desk.no up to the hilton reputation.

Review collected in partnership with DoubleTree by Hilton

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Travellers are raving about these Mahwah hotels

Comfort Suites
4 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 4 June 2013

I spent three nights at this hotel attending a nearby conference recently and using a meeting room one day. The rooms were well furnished with fridge and microwave oven, clean and spacious. The breakfast was good and the limited lunch and supper menu acceptable. Lots of loud music in the evenings can make it and intolerable place to eat. Wi-fi... More

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Phoenix
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 June 2013

The staff of this hotel is not very professional, and has bad attitude towards the guests. They gave me the wrong information about the taxi and shuttle service. When I asked whether I needed to reserve a taxi for the conference I would attend, the person at the front desk told me that I did not have to and they... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 May 2013

I stayed here because it was picked by the travel agency. This was a stop over before we headed to New York, New York. The staff at the front desk was friendly. The room was clean. The breakfast was great and the staffs in the restaurant provided excellent service.

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Lehigh Acres, United States
1 review
4 of 5 stars Reviewed 26 May 2013

I have stayed here five or six times a year for about eight years. Lots of other places, but I keep returning. It is a good value with a decent breakfast and a pretty good fitness room. The new "Boom Burger" burger-craze restaurant - eh, not so hot. Go next door to the Golden Arches Supper club. Front desk, breakfast,... More

Review collected in partnership with DoubleTree by Hilton

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Doubletree M, General Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review
27 May 2013

Thank you for taking the time to let us know about your visit as well as sharing appreciation for our excellent staff. We are delighted that your time at the DoubleTree Mahwah was such a great experience. Making sure our guests have an excellent experience is our highest priority. Please know that our Front Office staff is always happy to... More

McKinney, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed 23 May 2013

I did receive what I paid for, a room with a bed and a shower. However I expect more from a Hilton property. With my experience with Doubletree maybe I should cross them off of my list of hotels. Wallpaper peeling off the wall. Towel rack rusted and falling off the wall. The over-flow on the tub had been rusted... More

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Doubletree M, General Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review
24 May 2013

We always appreciate when our guests take the time to share their impressions of their stay with us. We apologize if your experience here did not match your expectations. Please know this is not the type of stay that we would hope for and we apologize for any inconveniences you encountered. Your comments will be shared with our staff to... More

Chicago, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2013

I called to inform the hotel that my flight was delayed and that I would not be checking into the hotel until after midnight so that they would not give my room away. Arrived at the hotel at 2:30 am and the clerk was refusing to check me into the room stating that my reservation was for the following day.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Doubletree M, General Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review
21 May 2013

We truly apologize for the troubles you encountered during check in. We strive to provide the very best in guest service, and we did not live up to this standard for you during your stay. I can assure you it is not our intention to make the check in process to difficult. We cannot explain why your check in was... More

 
 
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Additional Information about DoubleTree by Hilton Hotel Mahwah

Also Known As:
Doubletree Mahwah
Mahwah Doubletree
Address: 180 Route 17 South, Mahwah, NJ 07430
Phone Number:
Region: United States > New Jersey > Mahwah
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 hotels in Mahwah
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Mahwah is located in picturesque Mahwah, NJ. We are just 30 miles from New York City. Our guest rooms offer the amenities of home including complimentary internet, indoor heated pool, on-site fitness center, on-site business center, and locally acclaimed New York Steak House & Pub. ... more   less 
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