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Courtyard by Marriott Montvale

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Traveller (51)
Room & Suite (27)
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#1 of 1 hotels in Montvale
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
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Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
323Reviews4Q+A62Room tips
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Demi P wrote a review Mar 7
1 contribution
Would give no stars if that was even possible. Had my wedding booked here for June. Was told it was not a worry that construction would be finished well before the wedding. Only to find out yesterday that they will not be able to accommodate anyone. The general manager said to "calm down" when we noted that our invitations were already sealed and ready to go. No accommodations were made and no help was given at all.
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Date of stay: March 2024
Value
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Trip type: Travelled with family
Room Tip: Dont stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CY Montvale, Owner at Courtyard by Marriott Montvale
Responded 1 week ago
I am writing to you to extend my sincerest apologies for the unfortunate circumstance that has led to the cancellation of your room block reservation at our hotel. Regrettably, due to unforeseen construction delays, we find ourselves in a position where we are unable to host your group. Please accept my deepest apologies for any inconvenience or disappointment this may cause you and your guests. We understand the importance of your event and the trust you placed in us to accommodate your stay. We fully recognize the impact this situation may have on your plans, and we assure you that the decision and cancellation of any of our groups has been a difficult one. We are actively working to minimize any disruptions to our groups by communicating the delay now so you are able to find suitable alternatives for your accommodations. At this moment, we understand that mere words cannot fully alleviate the frustration and inconvenience caused by this turn of events. Once again, please accept our sincere apologies for any disruption this may have caused to your plans. We truly appreciate your understanding and patience as we navigate through this challenging time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bernard L. Fontaine, Jr. wrote a review Oct 2023
Monroe, New Jersey1406 contributions419 helpful votes
We were invited to a wedding so instead of traveling back home, we decided to stay overnight. The room had a mini kitchen for our beverages. The was clean and spacious for handicapped people. The only problem was the limited parking spaces for handicapped people. Otherwise, we had a great stay.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Cathi G wrote a review Sep 2023
1 contribution2 helpful votes
the Staff was extremely rude. They canceled our reservation without informing us. They said it was due to renovations but it was 6 weeks before my daughters wedding and you definitely need more time than that to prepare for renovations. It believe it was due tobed bugs. i would never recommend this hotel to my worst enemy.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Avoid this hotel at all costs!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from CY Montvale, Owner at Courtyard by Marriott Montvale
Responded Sep 21, 2023
Good day Cathi, We are so very sorry that the hotel was not able to accommodate your reservation. Please rest assured that the team had no intention of being rude by cancelling your reservation. Quite simply the hotel is closed for renovations and will not have any guests in the hotel during this time. The team looks forward to reopening and sharing our newly refreshed beautiful guest rooms and meeting spaces.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SD Cali wrote a review Sep 2023
San Marcos, California97 contributions99 helpful votes
I recently received an email from the hotel indicating my upcoming reservation for mid-September was being moved to a nearby Hilton because the Marriott was closing for renovations and wouldn’t reopen until possibly December. Weird that my reservation was accepted to begin with knowing renovations were to already be in progress.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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John H wrote a review Aug 2023
3 contributions
This is the worst experience in my entire life 5 days before my wedding . This hotel canceled my entire wedding block without any warning. The employees just stated they are all getting fired instead of truly helping me. This is so unprofessional and not up to Marriott standards. I am very dissatisfied how Marriott corporate is handling the situation. If this hotel ever reopens I would never recommend this place to anyone.
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Date of stay: August 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Martin From Dublin wrote a review Apr 2023
Dublin, Ireland26 contributions28 helpful votes
Excellent location excellent staff big shout out to Michael at the front desk. Customer service he went above and beyond. Matt the hotel porter, such a nice guy. Fabian from Fire and Oak again the customer service was excellent. Thank you all.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Craig C. wrote a review Jan 2023
South Carolina66 contributions25 helpful votes
Having worked in the Montvale NJ area for almost 40 years I have stayed at this Courtyard many times. However, this last trip, will probably be my last trip, as they now charge $10 to park. It's not the money, it's the principle. How can the hotel justify charging a customer $10.00 to park when the parking lot is shared with a public restaurant? I am sure that customers going for a bite to eat at the Fire & Oak restaurant next door are not being charged $10.00. I understand that business in the area is not the same as many corporations in the area are still closed or working short staffed as employees work from home. But this just isn't fair especially considering that the Park Ridge Mariott which is about 2 miles away doesn't charge for parking, and honestly is a nicer hotel in my opinion. I believe the Courtyard should spend some money quality controlling their rooms and repair leaks, shower handles that are about to fall and loud vent fan noises that whine all night long. Maybe then the customer base will once again improve (it can't hurt to try).
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CY Montvale, Guest Services / Front Office at Courtyard by Marriott Montvale
Responded Jan 2, 2023
Good day Craig, Firstly, thank you for staying with us and spending your new year at the Montvale Courtyard! Your comments have been shared with our leadership team in an effort to make positive improvements a the hotel. We thank you for staying with us and do hope that you come back and visit with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephany M wrote a review Dec 2022
Boston, Massachusetts457 contributions248 helpful votes
The front desk staff was friendly enough and the rate was low of $128 for the Sunday night stay. The rooms however leave a lot to be desired. They are large but the furniture is all too big for it! An enormous sofa so large it. has to be catty corner as it doesn’t fit any other way, but then blocks a lot of the room. A huge desk and equally big armoire. You can barely walk around the room. Makes it unpleasant. The breakfast was over priced for what is served and everything tasted plastic and seemed like cooked in a convection oven. Better to go someplace local.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jack_B wrote a review Nov 2022
Houston, Texas103 contributions126 helpful votes
A nice convenient location, but not worth the cost. Expensive, plus lots of add ons. No daily housekeeping! So wet towels on the floor got used twice. Totally unacceptable ! If you can find an alternative, do so. There are plenty of options and we will be going somewhere else next time.
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Date of stay: November 2022
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Trip type: Travelled as a couple
Room Tip: Go somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CY Montvale, Guest Services / Front Office at Courtyard by Marriott Montvale
Responded Nov 27, 2022
Dear williambH1897TW, Thank you for choosing us for your recent visit. It is through guests' feedback that we continue to improve upon the service we provide. Our housekeeping service is offered after your second night stay, however if our team is ready to assist you with any request in case anything is needed until then. I am sorry we did not fulfill that expectation during your visit. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gabrielle1212 wrote a review Oct 2022
Hamden, New York12 contributions4 helpful votes
I've never been this disappointed with a hotel experience as I was with the Montvale Courtyard. First the good, because I'm nice. The guest room was pleasant and the bed comfortable although abnormally high. Everything was clean and the bathroom was plenty roomy. Also, Courtney---I did not get her last name---was very helpful throughout the evening of my event and very friendly. I had booked both my guest room, a guest room for a friend and an event room months ago for a high school reunion.... Now the not-so-good. The very bad, actually. I had booked a two night stay for myself and a one night stay for the DJ for our reunion. Booked both at the same time. Same credit card. When I checked in, I explained that my DJ friend would be arriving to check in the following night, under my name, since the name the room is booked under has to match the name on the credit card. The gal at the desk took that information and said it would be no problem for him. She noted that the expiration date on my credit card had expired so I gave her a different credit card---for BOTH reservations, as BOTH reservations were made at the same time, under the same credit card. She assured me that my friend would have no problem checking in tomorrow and "he is all set." The next afternoon when he arrived and after he had set up his equipment, he texted me to say he was having trouble checking in---there was no room for him. WHAT?? I ran down from my room and we both showed the confirmation number for his room. We were told that there was not a valid credit card for his reservation and so his room had been given away to someone else. Plus, with the hotel being fully booked, there was NO ROOM FOR HIM. Note: we both live THREE HOURS from the hotel. So he'd had a long drive, set up his equipment, had a five-hour event to DJ, and then no room to sleep in? Even though his room had been confirmed?? No matter how much we---and then another friend who joined us---explained that with both rooms being reserved at the same time and under the same credit card, including the replaced credit card---those at the desk refused to honor that confirmation. Kept insisting they had done nothing wrong and they could/would do nothing for us. Worse customer NON-service I've ever experienced. They offered us NO resolution---and continued to say they had done nothing wrong. Will never book at a Marriott again. My DJ---who I offered my room to---ended up driving home late at night after our event, sleeping for an hour at a rest stop in Kingston. Unacceptable.
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Date of stay: October 2022
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Trip type: Travelled with friends
Room Tip: Don't trust the emailed room confirmation---call and make absolutely sure that the credit card...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CY Montvale, Guest Services / Front Office at Courtyard by Marriott Montvale
Responded Oct 19, 2022
Dear Gabrielle1212, Thank you for choosing us for your recent visit. We apologize for the issues you experienced at our hotel. We appreciate you bringing this to our attention so we can address it right away. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Kind regards, Suzana Gehshan Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$252 - C$334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott hotel montvale, courtyard montvale, montvale courtyard, montvale marriott
FORMERLY KNOWN AS
"Holiday Inn"
LOCATION
United StatesNew JerseyMontvale
NUMBER OF ROOMS
184
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Courtyard by Marriott Montvale - UPDATED 2024 Prices, Reviews & Photos (NJ) - Hotel - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott Montvale
Which popular attractions are close to Courtyard by Marriott Montvale?
Nearby attractions include DePiero's Farm Stand & Greenhouses (0.8 km) and Pantophobia Haunted Attractions (0.8 km).
What are some of the property amenities at Courtyard by Marriott Montvale?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Courtyard by Marriott Montvale?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Montvale?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Courtyard by Marriott Montvale?
Conveniently located restaurants include Fire & Oak - Montvale, Delpino Restaurant, and Dairy Queen.
Are there opportunities to exercise at Courtyard by Marriott Montvale?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Courtyard by Marriott Montvale located near the city centre?
Yes, it is 1.0 km away from the centre of Montvale.
Are any cleaning services offered at Courtyard by Marriott Montvale?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Montvale offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott Montvale?
Many travellers enjoy visiting Hopper-Goetschius Museum (1.9 km), Erie Railroad Signal Tower (6.3 km), and Wortendyke Barn Museum (3.6 km).
Is Courtyard by Marriott Montvale accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.