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The Heldrich

4.0 of 5
10 Livingston Avenue, New Brunswick, NJ 08901
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The Heldrich
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176 reviews from our community

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Traveller rating
    52
    67
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Date Rating
Steubenville, Ohio
Top Contributor
73 reviews 73 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

My husband and I were there for a one night stay last weekend. The lobby is spacious and modern-very clean. The staff from the Bell boy to the front desk were friendly, helpful-without being pushy or insincere. Our room was what we reserved and they even permitted us to check in early as a room was available. The rooms were... More

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See 3 more reviews by SiberianHuskyLVR for New Brunswick
North Bay, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 April 2013

went on a weekend getaway with my mom, my aunt and my cousin, the beds were comfortable, the room was nice and clean. Great location and a lot to look at and go see surroundings. nice gym, i thought the pool was a little small, looks are decieving on line lol. we thought there was a bigger pool in another... More

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Victor_R_08901, Manager at The Heldrich, responded to this review
30 April 2013

Thank you for staying with us and for the positve review. I do apologize that the pool was smaller than you anticipated. We strive to provide great service and ensure every guest moment is an enjoyable one. Thank you again for the review and we look forward to a return visit. More

Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 April 2013 via mobile

I had a one night stay, the room was simple but elegant. Spacious enough. Staff was courteous and attentive. Beautiful view from the 9th floor of the Square and nearby theaters. Great location for walking to anything in downtown New Brunswick. Drawbacks: the 9th floor had a significant noise & vibration from (I believe) the air handlers. The hall was... More

Was this review helpful? Yes 2
Victor_R_08901, Manager at The Heldrich, responded to this review
22 April 2013

Thank you for sharing your recent experience with us. I do apologize for any noise that may have disturbed your husband. I have our Facilities Department looking into the issue. Your comments are very much appreciated and we will look into everything you suggested. Thank you again and we look forward to your next visit. More

NJ
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 21 April 2013 via mobile

My husband and I came up to New Brunswick to see a show at the State Theater and decided to stay overnight at The Heldrich. We are so glad we made that decision! We were thrilled to see that the theater was literally right across the street! We ate dinner at the hotel's restaurant (Christopher's) and both loved our meal!... More

Was this review helpful? Yes 1
Victor_R_08901, Manager at The Heldrich, responded to this review
22 April 2013

Thank you for a wonderful review of your recent stay at The Heldrich. We were very delighted to read that you enjoyed yourselves. I will be sharing your comments with the staff and they will certainly appreciate it. Please come back and visit soon. More

Albany, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013

I loved this hotel. The lobby is beautiful, the rooms are large, clean and nicely appointed. The bathroom was spotless and seemed newly renovated. For me, the BEST was that the heating system and the hallways are really QUIET. You will get a wonderful night's sleep here since the beds are also really comfortable. I never get good rest in... More

Was this review helpful? Yes 1
Victor_R_08901, Manager at The Heldrich, responded to this review
9 April 2013

Thank you for a wonderful review. We strive to give our guest top notch service. It is refreshing to hear that we made your stay a most enjoyable one. Thank you again and we look forward to a return visit. More

London, England, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 19 March 2013 via mobile

Staying here for a conference and hence on the rate of 149 per night for delux double. This means that the room is rather big which is fantastic. But the rate does not include breakfast. Other things are extra too - there is a pool but next to the fact that is tiny, sauna is not included and needs to... More

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Victor_R_08901, Manager at The Heldrich, responded to this review
9 April 2013

Thank you for your recent review of the Heldrich. I apologize for not meeting your expectations. I will be speaking to my team regarding your comments and hope to have some solutions in the near future. Thank you again for taking the time to let me know about your concerns More

Park City, Utah
Top Contributor
63 reviews 63 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 18 March 2013

The Heldrich has a beautiful lobby that is trendy and sets the expectation for nice rooms and a good experience. But the lobby funnels guests into a cramped area to wait for the elevator. I did not choose an upgrade on their website reservation service. So the basic room was basic and needs attention to the details. Shower ceiling is... More

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Victor_R_08901, Manager at The Heldrich, responded to this review
9 April 2013

Thank you for taking the time to write about your experience you recently had with us. I am sorry that things were up to standards while you stayed with us. I have shared your comments with the staff so that we can better service our guests. Again I do apologize for the experience you had with us but do hope... More

Flemington, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 March 2013

On New Years Eve my girlfriend and I stayed at the Heldrich for a wedding that took place in the ballroom of the hotel. While the lobby was busy during our arrival, the check in was quick and the staff were helpful. We arrived at our room to find it clean and comfortable.The wedding was great and the hotel provided... More

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Victor_R_08901, Manager at The Heldrich, responded to this review
9 April 2013

Thank you for your recent review of the Heldrich. I am glad that you enjoyed yourselves during the NYE wedding. NYE is a busy time for us and we strive to make everyone's stay a most enjoyable one. We do hope you visit us again soon. More

East Anglia, UK
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 8 March 2013

This looks as if it should be a great hotel - and much is - but I have to say I was disappointed. There was no plug in my bath - not just a simple plug, but an entire plug assembly. Someone should have noticed. The light switch inside the room didn't work. In the morning there was insufficient hot... More

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Victor_R_08901, Manager at The Heldrich, responded to this review
9 April 2013

Thank you for your comments about your experience here at The Heldrich. I will be sharing your experience with our staff so that we can make the necessary improvements. We hope that you give us another opportunity the next time you are in the area. More

Houston, TX
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 7 March 2013

The hotel is very nice and new feeling. It sits at a popular intersection at a town square sort of corner. Within walking distance are several very good restaurants or bars. The theaters are directly across the street. The hotel itself is modern enough and does have free wifi. The bars and restaurants inside the hotel are nice and have... More

Was this review helpful? Yes
Victor_R_08901, Manager at The Heldrich, responded to this review
9 April 2013

Thank you for taking the time to complete a review of the hotel. I am glad that you found us and we are certainly always trying to improve. Your comments will help us get to where we need to be. We will certainly look into the TV situation. Thank you and please come visit us soon. More

 
 
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Additional Information about The Heldrich

Also Known As:
The Heldrich Hotel
The Heldrich Hotel New Brunswick
Heldrich New Brunswick
Heldrich Hotel New Brunswick
Heldrich Hotel
The Heldrich New Brunswick, New Jersey
Address: 10 Livingston Avenue, New Brunswick, NJ 08901
Region: United States > New Jersey > New Brunswick
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in New Brunswick
Price Range: $$
Hotel Class:4 star (4*)
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The Heldrich
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