having stayed at this location many times over the years when it was a best western, and having very bad experiences the last few times before it changed hands. I decided because of its locations and ease for me to do my business , I would try it again. The hotel itself hasn't changed much, the rooms are very large,... More

The place was easy to find just off of Route 66, not much in that area to do but then that makes it great for sleeping. Train tracks for enough away not to disturb your sleep. Room were nice, most of the furniture seemed to be new. Person at checking was very friendly and the restaurant was good and adequately... More

Old outdated hotel with a moldy, musty smell upon entering lobby area. Associates not professional but the lady who checked us in was kind. Location not ideal---west side of Gallup away from all the new business area. All hotels in this area seem older and this must have been another chain’s hotel who moved to the other side of Gallup... More

The roof in the atrium leaked, so the bride and groom brought in canopies - the couple took care of this, not the hotel. The guests didn't get wet, but the area was cold. After the ceremony, when people were seated for the meal, the bride, groom, attendants, and minister started off to sign the certificate - and were rather... More

We were looking for a hotel/motel on Route 66 in Gallup and with many from which to choose, we selected the Red Lion as we have stayed at Red Lion Hotels before and were highly satisfied. However, this stay was below par compared to the others and it cost us $25.00 more than our previous stays this week. The person... More

Rooms and beds were nice and comfortable. We did have an issue with our room but they moved us. It is near the train tracks but pretty well insulated from the noise, we had no problems sleeping. Large indoor pool and courtyard was great for the kids. We were part of a very large group of people so the we... More

We stopped here because we were traveling with pets and the Red Lion is pet friendly. We arrived in the evening and received a very spacious, clean room that was quite adequate for our needs. We had a good nights' sleep and were able to be on our way early the next morning after eating at the breakfast buffet. The... More

Needed a clean overnight hotel between the Grand Canyon and Albuquerque & this hotel on Route 66 in Gallup was a good economical choice. The room was spacious and very clean. The walls were thin I believe because we could very much hear our neighbors! We had room service and it wasn't fantastic but it was pretty good and quick.

Customer service was great! The ladies at the front were friendly. I ask for a king size bed and they put me in a suite with one for the same price. Had a nice place to relax and have a drink! The lady at Rookies was also nice! Breakfast was hot and good. Well be visiting again soon.