Checked in there were dirty needles on the floor. Went to get dinner came back and someone had been in the room. Complained to staff and they give two $hits less. Immediately checked out and went to another hotel.

The facility is dirty the front desk clerk manager is rude and don't have customer care at their best interest, no matter how low the price is go some here else it's not worth your hard earn dollar. Front desk need to be re trained on customer service, and the facility needs an over haul. WI FI dosen't work it... More

Room was not very clean. I had gotten water on the counter and wiped it off with a tissue and the tissue was yellow after I wiped it. Did not get a very safe feeling staying here. There was tissue paper stuck in the hole where the door knob goes in the joining room door. That made me a little... More

We tried to shower at 8 am and there was no hot water. I called the front desk to ask if there was a problem and she said "no this happens when a lot of people shower at once. Just give it a few minutes". We waited an hour and still no hot water. When I tried to call front... More

Hobbs area is tough for good hotels during the work week. In most areas this review would say over priced, not clean, sub-par amenities...all of which are accurate. Most of my experiences in the area with hotels and restaurant have been sub-par, and this was hardly the worst, so the rating is boosted a bit. Not great, but it was... More

I was literally robbed. Was here for work had do not disturb sign on door. Got back from work and all my personal belongings were gone and the key to get in was left by my nightstand. The staff wasn't helpful and the only thing they could say was they weren't liable even if it was an employee.

this hotel was so clean and the staff was very friendly and helpful. the manager was very sweet and nice and the staff was so welcoming. i will never stay any other place but the brentwood inn and suites when i come to hobbs it is the cheapest hotel on the highway and yet the friendliest and cleanest.

This hotel looked pretty good from outside, but once inside it is a different story. The rooms are dirty. My room had a beer bottle cap on the extra bed in my room. I left it to see if houskeeping would notice it. They did and turned it over and left it on the same place. Called front desk to... More

My wife tried to book a room at Holiday Inn Express in Hobbs, but it was filled. My wife asked for a recommendation for another good hotel in the area. The woman at the Holiday Inn Express indicated that the Brentwood Inn was just as good as Holiday Inn Express. When my wife arrived at the Brentwood Inn front desk... More