The hotel was nice and my stay was too short to enjoy the amenities. I will definitely look to book this hotel again since it was very close to family and city sites. The check-in was very smooth and was allowed a bit longer to get my things together at the end of my stay. I appreciate when hotel staff... More

We have stayed at Extended Stay properties in Michigan and Colorado and they do not compare to Rio Rancho New Mexico. Hotel staff from the front desk personnel to the maintenance staff have been extremely friendly, polite, and informative. Although the lobby area and hallways look a bit dated and could use some work, the room is very clean and... More

Stayed here for a volleyball tournament in March. I had never stayed at Extended Stay and was unsure about staying there because the price was really low. We paid $39 for a king bed with pull out sofa and full kitchen. There was an outdoor pool but it was closed for the winter. We didnt try the breakfast since we... More

We've stayed here for 2 months so far and are adding another month. The staff are all wonderful and we thank them for all their help and friendliness. We especially thank Thea for helping us stay another month at our low rate. The room was wonderful! It had a very comfortable new bed, a kitchenette and a marvelous handicap accessible... More

I stayed here in Rio Rancho for 3 months. The only reason I can't give them an excellent score is because as we were going to check out one of the girls (who I love very much by the way) charged a months rent to my credit card without notifying me first. The credit card company would not return the... More

Stayed here for allmost 3 months. The room and view were great. The staff were very good. Thea at the front desk and anna the housekeeper made me feel rite at home, and made me forget about my house and the frozen pipe that leaked water all over my house. My 2 cats were welcomed by the staff very warmley.... More

Stayed here for 3 nights in March. There is no maid service during your stay, but you can trade in your towels any time you need clean ones. There's a nice view of Rio Rancho from the parking lot. Very reasonably priced. You have a small kitchen with full sized fridge, cooktop stove, microwave and small sink. The only problem... More

The room was nice. The view of the mall and Sandia Mountains from the property was nice. The staff were incompetent and rude. There was a lack of communication among the staff that caused me and other guest to experience delays, billing issues and general embarrassment. They will charge your credit card without informing you. They don't talk to each... More

My stay here has been so awesome nice staff great service .. I would recommend this place to friends and family!!!!!!!! :) I am always greeted by staff by my name when i come in the hotel.. ..Which makes me feel wanted and comfortable staying here .. Which is a plus in my opinion I think customer service is very... More