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Extended Stay America - Albuquerque - Rio Rancho Blvd.

2.5 of 5
2221 Rio Rancho Blvd, Rio Rancho, NM 87124 (Formerly Extended Stay Deluxe - Albuquerque - Rio Rancho Blvd.)
Hotel amenities
Extended Stay America - Albuquerque - Rio Rancho Blvd.
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15 reviews from our community

    Trip type
Traveller rating
    4
    3
    3
    3
    2
Date Rating
San Jose, California
1 review
1 of 5 stars Reviewed 17 April 2013

Most unclean and unsafe hotel I have ever stayed in! Never took off my shoes the carpets we so dirty. Others who stayed there seemed very questionable as to why they were there. People up all night, walking from room to room. I hate to stereo type this hotel, but it seemed like a "crankster" hotel.

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Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review
18 April 2013

I appreciate you taking the time to write a review of your experience with us. I was disheartened to read that you felt unsafe and that the cleanliness of our property was not up to par. Please accept our apologies. I have met with the staff in regards to your comments, we are working to find new ways to ensure... More

Charleston
1 review
3 of 5 stars Reviewed 18 February 2013

I needed a hotel last minute and had no reservation, and they had rooms available when others didn't, so I am grateful for that. The hotel was in need of updating, but was clean, so old furnishings and fixtures could be overlooked. Staff at check in and check out were friendly and efficient. Could use some soundproofing, so if you... More

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bbrauss, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review
19 February 2013

I recently received a copy of your review of the Extended Stay Deluxe Albuquerque - Rio Rancho Blvd.. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies.... More

Woodinville, WA
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 7 October 2012

Stayed in 2011, and reservation was messed up. Reserved a non smoking king, and ended up with a queen. This year I called 2 times to confirm my reservation the week we were arriving, and they still did not get it right. Booked a nonsmoking king, and all they had was a king size room with double beds. If we... More

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bbrauss, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review
9 October 2012

Thank you for taking the time to review your recent stay at Extended Stay Deluxe Albuquerque - Rio Rancho Blvd.. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay hasn't been 100% satisfactory. Please understand how truly sorry I am. We know that you have several lodging options, which is why it is... More

Rio Rancho
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 June 2012

The rooms are very dated and in need of full update and remodel including the bed. Continental breakfast was a joke - bagels, muffins, apples and weak coffee. Sorry, I can not recommend this hotel.

Was this review helpful? Yes 1

Review collected in partnership with Easytobook.com

Management response:
12 July 2012

Thank you for taking the time to review your recent stay at Extended Stay Deluxe Albuquerque - Rio Rancho Blvd.. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that you have several lodging options, which is why it is so... More

Woodinville, WA
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 31 October 2011

Reserved a King non smoking room, but when we got there, the king room we they had for us was smoking - and very smokey smelling at that. The only other room they had that was non smoking, was a queen room. The front desk offered to send up an air purifier in the morning, but the room was too... More

Was this review helpful? Yes 1
Charlotte, North Carolina
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 23 October 2011

We stayed here for a longer term after our house sold and we were awaiting move-in to our new home. The staff was wonderful and consistently went above and beyond to make sure we were comfortable. The hotel is pet-friendly and the staff always greeted our dog with a smile and a pat on the head. The property is extremely... More

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Albuquerque, New Mexico
1 review
1 of 5 stars Reviewed 7 September 2011

Very worthwhile. My stay was very pleasant. The room was great and I had no problems during my stay. The staff is very helpful. Thank for a wonderful experience. I highly recommend your hotel for a great experience for travelers. Cable T.V. and internet was very good. Front desk staff was very helpful. The room was clean and there were... More

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LI NY
Top Contributor
70 reviews 70 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 August 2011

Room was decent,room clean, breakfast ok,nothing special.Right on main strip.

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Littleton, CO
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 17 August 2010

You couldn't beat the price we got through priceline. The room was a good value for the money and we were upgraded to a Deluxe King upon request without addition charges. Their website said we would be charged one time of $4.95 for wireless internet access which was complementary so it was a bonus. The once bad thing was that... More

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Sierra Vista, AZ
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 August 2010

Great place to stay when in Albuquerque/Rio Rancho. Staff (Tiffany, Tom, Steve) went over & beyond to make sure we had everything we needed. Room served our purposes perfectly. Features include abundant storage, full-sized fridge, dining table/desk on wheels, fast wi-fi that worked flawlessly our entire stay, stores galore (Cottonwood Mall and more) nearby, easy access to ABQ via Alameda... More

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Extended Stay America - Albuquerque - Rio Rancho
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Additional Information about Extended Stay America - Albuquerque - Rio Rancho Blvd.

Address: 2221 Rio Rancho Blvd, Rio Rancho, NM 87124 (Formerly Extended Stay Deluxe - Albuquerque - Rio Rancho Blvd.)
Region: United States > New Mexico > Rio Rancho
Amenities:
Fitness Centre Free Parking Kitchenette Pets Allowed Swimming Pool
Hotel Style:
Ranked #2 of 2 Speciality lodging in Rio Rancho
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Albuquerque - Rio Rancho Blvd.
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