We most always stay at this Comfort Inn Midtown in Ruidoso, New Mexico. The price is great compared to other local options. It is always clean and the staff is professional and friendly. With the free continental breakfest and the cable TV, it is very comfortable. The only room that I didn't care for is the ones by the elevator.... More

Comfortable all around: new beds, linens, pillows; big TV, updated bath, variable shower head, widened shower curtain, ironing board, blowdryer, good temp control; guest laundry room, indoor pool, convenient location and free parking. We had rooms that were renovated. The breakfast was warm and varied (waffles, scrambled eggs, yogurt, bacon, cereal, juices, milk, coffees, pastries, fruit), only grief: if you... More

Stayed at this hotel many times over the years. Will never go back. Why? Change of management that is driving this hotel into the ground. The manager (Valarie Bartlett) was non-existent to discuss numerous problems encountered during my stay. Temporary desk clerk got her on the phone, per my request, but she refused to speak to me. I travel a... More

Upon arriving we were given a room with a TV that was not working and a bathroom light that blinked on and off. After asking if we could relocate to a different room the GM was happy to accommodate our request. We picked this hotel because the location and amenities offered to our children as well as ourselves. When researching... More

I had a great experience at the hotel. The property is clean, all the necessary amenities are present, and the service was superb. I did have a minor problem with my reservation (entirely my mistake), but after I explained the situation to the management, I've been reimbursed. Very considerate and kind manager! Will stay again. More

Stayed here 4 nights while attending the Cowboy Symposium. Found hotel to be a very nice place, up off the noisy main road, very near many restaurants and shopping. Rooms were nicely appointed and quiet (except for one noisy neighbor that partied a little late). Newer or remodeled, and with a very fresh look. Service was good and the desk... More

This is a relatively new hotel. One amenity they overlooked in the building stage was soundproofing. The stairs and hallways squeak. You can hear through the walls. My refrigerator made a ticking sound. When I called the desk and asked if I could unplug it, I was told "absolutely...they all seem to do that." The bed and pillows were hard.... More

Our stay at this Comfort Inn was disappointing. We were initially welcomed warmly and settled in. The room was clean with a large bathroom however the light switch by the bed did not work. We had difficulty locating the new front desk clerk The problem was reported and adjusted while we were out for the evening. On our return the... More

I've stayed in this hotel several times during a tour of the western U.S. with a group. Each time, our stay has been MORE than comfortable, and hard to leave! Staff is very friendly, went out of their way to help us with a large group reservation, and they gave us very reasonable rates. Bed rating: a big 10! More