We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ruidoso Mountain Inn

400 West Hwy. 70, Ruidoso, NM 88345
Hotel amenities
Ruidoso Mountain Inn
Ranked #12 of 24 hotels in Ruidoso
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

30 reviews from our community

    Trip type
Traveller rating
    6
    8
    5
    6
    5
Date Rating
Bronte, Texas
1 review
2 of 5 stars Reviewed 2 May 2013

We are platinum Holiday Inn Members. We have stayed there several times over the years and each time it got a little more run down!! I said the last time we stayed there NEVER AGAIN!! The rooms are okay but the staff is TERRIBLE !! Rude not helpful at all !! In fact they don't even look up when you... More

Was this review helpful? Yes
El Paso, Texas
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 9 January 2013

Rented 2 rooms for a weekend stay (4 adults 3 kids). It is located at the entrance of town. We find this convenient to avoid traffic jamms when the snow gets ugly and as we exit to go back home. The staff is friendly And the rooms are basic but clean. Two inconveniences were the slow Internet connection ( it... More

Was this review helpful? Yes 2
Houston, TX
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 January 2013 via mobile

We (2 kids & 2 adults) stayed at this place for 2 nights and had a great experience. I'd made numerous phone calls to make changes & not only was the staff patient, they were super friendly. We had a reservation mixup that would have cost us twice for the correct night. After speaking to the manager & explaining the... More

Was this review helpful? Yes
See 2 more reviews by TxsHappygal for Ruidoso
1 review
1 of 5 stars Reviewed 30 December 2012 via mobile

Don't waste your money, hotel is below average at best. Girl at front desk was rude and acted completely put out when I asked her for a crib. The facility needs a major face lift. The tub jets were broken, the room was dingy and falling apart. We got a suite hoping it would be a little nicer, not the... More

Was this review helpful? Yes

Travellers are raving about these Ruidoso hotels

Big Pine Lodge
5 of 5 stars
Show Prices ABS:HotelCheckRates-d236428?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Kingwood, Texas
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 December 2012 via mobile

I wanted to see snow, gamble and ski for the holidays, not knowing the area, I selected the holiday inn exp and used my priority club rewards... 20k points per night is a bit steep. Located within 2 miles to stores, midtown and casinos in any direction. It looks and feels new. Free breakfast on the weekdays ends at 930... More

Was this review helpful? Yes
Albuquerque, New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 8 October 2012

The room is fair, needs updating. For the price we paid, I expected a little more but our carpet in the room had a large bleach stain near the sink. While checking, the staff was plain out rude and unfriendly. Not once did the reception area say Thank you, welcome or ask if we had any problems while we checked... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Ruidoso Mountain Inn, responded to this review
23 October 2012

Dear Gina B, Thank you for being a Priority Club member and for leaving us a feedback. I am pleased that you found our location convenient. Most importantly, I would like to apologize for the difficulties you had experienced with the hotel staff. . I assure you that this is not the norm you should expect from our hotel. The... More

Las Vegas, Nevada
Top Contributor
61 reviews 61 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 September 2012 via mobile

We have come for the Golden Aspen Rally for three years now and always stay here. We love it. The people are great and it is very clean. We also like that it is very quiet for a biker rally. We will see you next year!

Was this review helpful? Yes
See 2 more reviews by PaulSchm for Ruidoso
McAllen, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 August 2012

Friendly receptionist she was very helpful and informative of what areas to visit and dine at. The hotel offers hot breakfast, the lady attending the breakfast area was constantly cleaning any dirty tables people would leave behind. She kept attending to everyone need. I would stay their again.

Was this review helpful? Yes
Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 August 2012

If youre looking for a good pillow and a nice mattress, you had better bring your own. We are Platnum Members and we travel alot. We were disappointed with the dated room and we were VERY disappointed with the worn out mattress and pillows. The pillows smelled and were just pieces of fluff in a pillow case that caused your... More

Was this review helpful? Yes 1
Texas
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 19 July 2012

I've given this hotel two stars- one for the front desk staff who were really friendly and the second for the breakfast. What I didn't like was how old the hotel was... it looked worn and desperately needs an update. The carpet is old and the beds could be replaced. The bathroom sink is outside of the tub and toilet.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Ruidoso Mountain Inn, responded to this review
5 August 2012

Dear JenTexas, Thank you very much for taking the time to share your comments online. I am pleased you appreciated our front desk staff and the breakfast. Please accept my deepest apologies for the issues you had with the layout and the condition of our hotel. The feedback we receive from our valued guests, like you, enables us to target... More

Sitzmark Chalet Inn
Great value on a similar hotel
Ruidoso, NM
4.5 of 5 stars 73 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Ruidoso
Family-friendly
La Quinta Inn & Suites Ruidoso Downs
La Quinta Inn & Suites Ruidoso D... 4.5 of 5 stars 58 reviews
Near the beach
BEST WESTERN Pine Springs Inn
BEST WESTERN Pine Springs Inn 4.0 of 5 stars 67 reviews
Show Prices ABS:HotelCheckRates-d673094?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d98539?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Ruidoso
The Lodge at Sierra Blanca 4.0 of 5 stars 104 reviews Sitzmark Chalet Inn 4.5 of 5 stars 73 reviews Inn of the Mountain Gods 3.5 of 5 stars 288 reviews BEST WESTERN PLUS Ruidoso Inn 3.5 of 5 stars 43 reviews
Show Prices ABS:HotelCheckRates-d236429?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d549941?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d271963?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d281780?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 24 hotels in Ruidoso, ranked by popularity

Been to Ruidoso Mountain Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Ruidoso Mountain Inn

Also Known As:
Holiday Inn Express Ruidoso Hotel Ruidoso
Holiday Inn Express Ruidoso Hotel
Holiday Inn Ruidoso
Ruidoso Holiday Inn
Address: 400 West Hwy. 70, Ruidoso, NM 88345
Region: United States > New Mexico > Ruidoso
Amenities:
Business Centre Fitness Centre Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 24 hotels in Ruidoso
Price Range: $
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Ruidoso, New Mexico. While visiting the Playground of the Southwest, whether skiing at Ski Apache, trying your luck at three nearby Casinos, or playing the odds at Ruidoso Downs Racetrack & Billy the Kid Casino, home of the worlds richest Quarterhorse Race, The All American Futurity. Enjoy the nearby Spencer Theater. Come discover New Mexico's best kept secret, with a year round moderate climate. Ruidoso offers an abundance of real estate, great restaurants, cabins, shopping and beautiful mountain scenery in southern New Mexico. Our hotel features 104 guestrooms with 6 suites. We have an outdoor seasonal pool as well as an outdoor hot tub that stays open year around. We have 3 floors with an interior corridor and an elevator. Join us every morning for a Smart Start Complimentary Continental Breakfast. We can also host meetings with a maximum of 30 occupants. Let the Holiday Inn Express Hotel be your home away from home with the quality and comfort you expect, and deserve. Allow us to accommodate your needs while visiting Ruidoso, New Mexico. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, HotelsClick and Hotwire so you can book your Ruidoso Mountain Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ruidoso Mountain Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Ruidoso Mountain Inn
Enter dates & see best prices* (from our partners)
Show Prices