Embassy Suites Hotel Syracuse

Address: 6646 Old Collamer Road, East Syracuse, NY 13057

Phone Number:

Region: United States > New York > Finger Lakes > East Syracuse

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#7 Business Hotels in East Syracuse

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and hors d'oeuvres at our nightly manager’s reception. The hotel is conveniently located off the New York State Thruway at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, Le Moyne College and the Carousel Center Shopping Mall. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. ... more less

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Also Known As:: Embassy Suites Syracuse; Embassy Suites East Syracuse; East Syracuse Embassy Suites

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247 reviews from our community

See which rooms travellers prefer - 40 traveller tips

RyanS1

Morgantown, Pennsylvania

Top Contributor

66 reviews

23 hotel reviews

Reviews in 30 cities

14 helpful votes

“Everything you expect”

Reviewed 17 June 2013 NEW

This Embassy suites is everything you expect from a Embassy suites. The staff was great, they are very nice helpful. The lobby is very nice as well, the restaurant is being redone. This is not a bad thing its shows they are willing to invest in the hotel. There is a pizza place which will deliver instead of the restaurant,... More

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mad155

180 reviews

34 hotel reviews

Reviews in 56 cities

38 helpful votes

“I am not from Syracuse and i do not know where that is.”

That was the response given to an individual over the phone while i was being checked in. No offer to help or get help. If this was a one time comment i would not mention it but it happened later that week when a lady at a conference asked to get a room unlocked. The van driver was busy chatting... More

Robert A

Rome, NY, United States

Senior Contributor

32 reviews

13 hotel reviews

Reviews in 24 cities

2 helpful votes

“Great for weekend get away ...”

Reviewed 15 June 2013 NEW

We normally stay at this Embassy Suites three or four times a year. We only live 40 miles away, but we take the grandkids there during the winter months to stay a night or two. The kids can swim all day and night. They have a nice lounge for me. Nice breakfast in the morning. For what you get ...... More

Roger N

Worcester, United States

1 review

“Bring your fan”

Hotel service is excellent. Staff is friendly and knowledgeable. The manager reception is nice but we all do not survice on cheese alone. Addding some wings, chicken tenders, etc would help improve the food items. The cooling in the rooms is terrible. I had to purchase a fan in order to sleep comfortably at night.

Review collected in partnership with Embassy Suites Hotels

Kathleen C

Utica, New York

23 reviews

Reviews in 7 cities

3 helpful votes

“All excellent, managers special reception, made to order breakfast”

Reviewed 13 June 2013 NEW

The managers reception wine and drinks, the snacks are pop corn, and crackers salty. The hotel lobby is gorgeous! Very exotic with pond and yes fish in it! Gazebo for a private wedding party was also going on but hotel staff seemed unhurried and welcoming. We ate at the hotel restaurant and enjoyed the swet potato pancakes were just delicious!... More

katie1220

new york

Contributor

15 reviews

11 hotel reviews

Reviews in 11 cities

11 helpful votes

“Very Good for what it is and where it is”

Reviewed 10 June 2013

I was at this hotel for a two night conference. This hotel has been recently "refreshed". The suites are comfortable. Bed was REALLY comfortable. The room was clean. Service was friendly. Food was fine. Very basic. Location is in a corporate park about 30 mins outside of the city of Syracuse. Overall, if you need to be in this area,... More

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Dear Trip Advisor Member- Thank you for your recent stay with us. It was great to hear that you enjoyed your visit. I've shared your comments on the cool lobby with our Engineering team so we can keep a close eye on ensuring the temperature is comfortable based on the weather. We'll also ensure that a sign is posted warning... More

A TripAdvisor Member

“Nice Hotel, Conference went well”

I went to a 2 day conference at the Embassy Suites Hotel. It was very nice, the lobby was cold and would have been a refreshing on a hot day but it was cold and rainy while I was there. The Breakfast and Manager's Reception was a added bonus. Watch out for the nuts in the snack mix if you... More

Cathleen M

Stillwater, United States

1 helpful vote

“breakfast & reception”

Reviewed 7 June 2013

Excellent complimentary breakfast and evening reception. Rooms were clean, service was excellent. Pool and spa nice. Business meeting accommodation excellent. Stillwater Restaurant had nice menu and decent prices.

Dear Cathleen M- Thank you for taking a moment to share your experience at the Embassy Suites Syracuse. It was great to hear that you enjoyed your visit with us and we hope to welcome you back again soon! Best, Randy Player General Manager More

Careful_One

Ottawa, Canada

33 reviews

Reviews in 22 cities

22 helpful votes

“Slipping...Its time for management to act”

Reviewed 3 June 2013

I have always found that Embassy Suites hotels are always a wise choice for travelers (except for the nightmare property in Niagara Falls - avoid it at all costs). The East Syracuse hotel has excellent staff but has failed to address a longstanding capacity problem for breakfast and the need to refresh the rooms and carpets. There simply are not... More

Dear careful_one- Thank you for your recent visit with us at the Embassy Suites Syracuse. I'm very sorry for your challenges in finding seating for breakfast. We do have some new seating coming in July and anticipate re-working the breakfast set up to expand the available space. You also voiced a concern over the need for a renovation of the... More

Aluckhill

Rochester, New York

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

6 helpful votes

“Wedding weekend”

Reviewed 2 June 2013

I recently stayed at the Embassy Suites for a friend's wedding. The hotel is in a great location and was very nice. The room was clean and the atmosphere was great. The breakfast buffet was good and very busy. The potatoes were cold but the omelets was good. After the reception, we heads to the bar in the restaurant. We... More

Dear aluckhill- Thank you for taking a moment to share your experience at the Embassy Suites Syracuse. It was great to read that you enjoyed the hotel's location as well as the newly renovated guest rooms. I'm sorry for the poor service you received in the bar and when attempting to order room service. I will definitely review your feedback... More

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Embassy Suites Hotel Syracuse Reviews, East Syracuse

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