This hotel surprised me and was a great bargain. Although my stay was short, it was pleasant. Upon arrival, the hotel staff were friendly and eager to help. The room was cozy and comfortable. Although we had a problem with our a/c, the hotel staff immediately addressed it and when it could not be fixed, offered to move us to... More

I needed a long-term stay at a location that is quiet and clean. The staff and manager are friendly and professional. I have plenty of storage and the room is comfortable and organized for a busy professional. I moved to this hotel after being completely dissatisfied at a competitor (broken a/c, leaky ceiling, loud neighbors, barking dogs at all hours,... More

I just wanted to say that my husband and I really appreciated the service we were given by the front desk clerk, Dave Colavita. We are in the process of buying a house and they allowed us to use their fax for incoming/outgoing business. He would call and let us know when items were received and when faxes went through.... More

Okay... So I wound up staying here because of a problem at the Embassy. The Candlewood isn't terrible, it's just not a very high quality place. The front desk folks were nice enough, but the hotel seemed kind of old, not super well maintained, it doesn't have the nice mattress or pillows that I've come to appreciate, but it wasn't... More

Got in really late and staff was super nice and helped me find coffee so late. Rooms are a bit dated but fairly clean. Everything inside works well and the Internet is super fast! Great place for business. Everyone is really nice that I've dealt with and they all said "Good morning have a good day" every morning. Will be... More

Heading towards Labor Day and rooms are tight so I looked around the business districts and sure enough there were rooms. The Candlewood is getting a little tired looking but us oldies know the benefits of life experience outweigh the fripperies of youth. Not only was the desk clerk welcoming and helpful but so were the other guests, who helped... More

Spent this past weekend in the Syracuse area to attend a birthday party and then travel up to Oswego to visit our niece who's attending college there. We spent Saturday evening and it was our first experience with Candlewood. Shari at the front desk checked us in and made us feel like we were home. Our room was very clean... More

I stayed here with my boyfriend for two nights. We did a lot in two days. Was all over state of new York (Waterloo, Syracuse, water town, Rome etc) this was a great place. Super cheap and clean. We would stay here again

Workers are rude, not the cleanest. And nothing to do. Surprised its number 10 out of 15. Shouldnt be even on the list at all. Trying to get out of here quickly. If staying in syracuse, dont waste your time in Candlewood suites, go right to the residents inn. Now that is a good place to stay. They have a... More