Spent a night here. The decor was fine and not too dated. However I noticed that the stairwell carpet was very overdue for vacuuming, the bathroom counter didn't appear to have been cleaned very well and the phone in our room didn't work. When people don't take time for the details, it makes me wonder what else they haven't bothered... More

We arrived and checked in, everything seemed fine. We put our young son to sleep & shortly after my husband noticed a bug crawling on the white sheet. I was horrified to see that it was in fact a bed bug. We stripped the bed and removed the head board only to find 4 more crawling on the back of... More

We find bed bugs in our room, the lady at the front desk help us to remove logadges from the room. the manager Sam just refun us for one night he dont want to accomodate us this cause us many problem we have to put everything at the cleanning shop to make sure ther is no bugs come home with... More

Stayed here in november over the Thanksgiving holiday instead of staying at the in-laws :) and we were very satisfied. This ia a great hotel with very friendly staff and outstanding service. Not sure when we will be back in town again but we will definately stay here again. Thanks again!!!

Rooms are average. Service is terrible. We had to wait ab hour for a crib and sent back the first one who seemed to come directly from a dumpster. After 3 calls and goint directly to reception we managed to get a decent one. Heating system and bathroom noisy during the night.

We stayed at the Glen Falls Quality Inn while on a business trip last weekend and brought our two large dogs with us. The pet friendly policy was what attracted us and it turned out to be a very pleasant stay. The room was immaculate and attractive. It appeared to have been recently updated and even the linens were nicer... More

The hotel staff here was horrible. We booked online three weeks in advance and the room was not ready when we got there. We were on our honeymoon and got to the hotel an hour after check in to find the room still not ready. They told us we would have to take a differnt room with a smaller bed!... More

We were a little leary about going to this motel after reading some of the reviews. We were quite prepared to move further down the road. We were greeted by a very friendly front desk person and then the housekeeper. Our room was very clean, and the pool was very inviting. Breakfast did have hot sausages and eggs along with... More

We stayed over again in Glens Falls after shopping in Lake George, where the weekend rates were still outrageous. This property is not "quality" but adequate for $71 for a King on a weekend. Basic amenities and don't expect anything much from the continental breakfast unless you like juice and cereal and bread. They did have a hostess working the... More