We stayed four days while visiting New York City. Everyone at the hotel was very accommodating. The rooms were very clean and comfortable. We had two queen size beds and a nice sitting area with 2 chairs. I called the morning of check in to ask about early check in or holding our luggage. They said either way they would... More

Had to wait for the front desk to finish her personal conversation before checking-in, but then found I had been upgraded to a suite; nice balance. Room was clean, quiet and comfortable. I slept well and had a good shower, so my needs were well met. Elevators are fast, but both smell funny. Internet takes a few steps to connect,... More

As you walk in the lobby is very beautiful!! The workers were very nice and friendly. We stayed in the suite and it came with a full kitchen with a stove fridge/refridge micro cabinet space and a eating table. Behind the table there is a living room with a sofa bed a nice coffee table tv chair and open space.... More

I called the Comfort Inn on a Saturday--with a last minute request for four rooms, and I needed an early check, and 2 double beds for at least 3 of the rooms. Bryant was very kind, and worked with me through the entire experience to make the visit as smooth as possible for the family. We were in Hawthorne for... More

Loved it here!! When I got here I had an extra child with me. No problem the gentleman at the front desk gave me a suite for the same price. Breakfast was awesome, clean. Will definitley stay here again!

We stayed here the night of hurricane Sandy. The power went out less than two hours after we arrived, which of course is out of the hotel's control. However, we were told that compensation would be given the next morning (and if this were not the case, we could have gone back home, as we were fortunate that our neighborhood... More

The place is clean, and is in a pretty good location. The problem is that they fell down on the service aspect of the stay. The free coffee, which nearly every business hotel should have on tap always, was rarely available. When we asked the front desk if they would be able to refill it, they first forwarded us to... More

and big brother watched me do it too. This place was like a jail system. Why security so tight? Hawthorne is well north of the south bronx and westchester is one of the more affluent areas of upstate. Cameras everywhere, you have to be buzzed in to use the pool, terrace and even computer room (!) which is the size... More

You have business or tourism plans in Westchester County, or you're willing to take the train into New York City and avoid its outrageous lodging, parking and breakfast costs. Stay here - they'll treat you like family. Ask for Gwen, Bryant, Linda, Wendy at the front desk, they're really there to help and to accommodate your needs. Even-numbered rooms are... More