We stayed at this hotel this past weekend for a valentine's party. We checked in one hour early and our room was ready. The room was clean and we had plenty of towels.
We enjoyed the party in the ballroom. The food was delicious , the band was wonderful and the staff was professional. We enjoyed breakfast in Yogi's and...
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I stay at Crowne Plazas all over the country and this is NOT a crowne plaza! Rooms are dirty, I saw a cockroach in the bathroom, checked out early and stayed at the Hampton Inn across the highway and that's where I'll stay when in town.
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While I recently met a women who lives on long island it was hard for me to find a hotel to surprise her with an enchanting evening for valentines day. Being I live out of state I needed to book sight unseen.
The Crowne plaza exceeded my exeptions by far.
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We checked into a beautiful room that looked as...
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The Crowne Plaza had a Valentine's Day event this past weekend (Saturday 2/11/12). My boyfriend and I were a little worried to stay here due to some of the other reviews listed below, but I'm so glad we did. The manager Cassandra was such a big help. I emailed her letting her know I was nervous about the stay and...
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Dear Guest,
Thank you for taking the time to share about your wonderful experience that you had when staying with us here at the Crowne Plaza Long Island and I am ecstatic to hear that you enjoyed yourself and the whole Valentines Package we offered. Thank you so much for your kind words and we do look forward to seeing...
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I stayed here twice despite not having a good first experience. My first experience I had to be moved twice, the first room the heat/ac was not working and the second room had mold. When we finally got two the third room we were exhausted and frustrated and I barely looked the room. Despite all the frustration all they could...
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Dear Guest,
I want to apologize for the past stay that you received when visiting us here at the Corwne Plaza Long Island back in September. Since your last stay with us here we have changed over a a full new management team and underwent and finalized all renovations to the hotel. I want to assure you that the past...
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I have stayed at this hotel on three occasions and generally enjoy staying here. The front desk staff are helpful. I usually get upgraded to a suite which is nice. Having the extra room to conduct business is quite useful. The hotel is right off the Long Island Expressway exit #63, which is super convenient. The restaurant is currently being...
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Dear Guest,
Thank you so much for choosing us here at the Crowne Plaza Long Island for your hotel accommodations when traveling to Long Island as much as you do. We appreciate your business and want to apologize for the inconveniences you received when here on your last stay. I assure you that the matter was handled by the management...
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I started to stay here again because I was informed that they were under new management and a whole new staff. The hotel itself looks great. I purchased the New Year's Eve package and fell in love with the new staff, and they changes they have made.
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Dear Guest,
Thank you so much for taking the time to respond and share the great experience that you had with us here at the Crowne Plaza Long Island on your New Years Eve Stay. We are you choose us to bring in 2012 with you and ecstatic that you enjoyed your entire stay and the changes we have made....
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I stayed at this hotel over New Years weekend and had a wonderful time. The hotel hosted a couple of New Years events that looked like everyone was having a great time. On Sunday morning the General Manager came down and greeted everyone at breakfast. It's always nice to put a face to the person who is running the hotel....
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Dear Guest,
Thank you so much for taking the time to share your NYE experience with us here at the Crowne Plaza Long Island and so happy you enjoyed yourself. Thank you so much for the kind words on our renovations and as we enter the final stages we look forward to sharing them with you and hope to see...
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We attended the hotel for their New Years Eve party! My group had a very good time, however after the party was over, we continued drinking in the bar where 17$ mysteriously left the bar after paying for a beer.... when questioned the staff they could not give me an answer.. this happened to others in my group as well......
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Dear Guest,
I am so glad to hear what a great time you had at our NYE celebration and how you enjoyed your overnight experience. I do apologize for what occurred in the bar and would appreciate time to talk more of what happen as that guest service is not the type that we contact.
I look forward to hearing...
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This was the first time my husband and i stood at this location we did the new years eve package with 2 other couples and were pleasantly surprised. The room was clean and sufficient. The staff went above and beyond to please the guests. The food was good and variety to please most palates. The chef went around to the...
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Dear Guest,
Thank you so much for taking the time to share your NYE experience with us at the Crowne Plaza Long Island. I am so happy to hear what a wonderful time you, your husband and your two travel parties had. It was such a pleasure for me to go around and meet everyone.
We look forward to your...
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