We booked this hotel through Hotels.com. They stated it was 3 star. It was anything but. We had a layover at JFK International and made the reservation on the same day of the stay. We called the hotel to be picked up by their free airport shuttle. It took almost 40 minutes before the van finally arrived and when it... More

Website looks GREAT, but hotel isn't so great! The shuttle service is contracted, so expect to wait a long time @JFK even after calling 4 times. The room was clean, however NO alarm clock. The bath towels were nice, however, there were no hand towels, wash towels or floor towel. There were no "do not disturb" signs, so housekeeping will... More

I got to the hotel at approx. 2am just for one night. there were no airport shuttles anymore, and there was a nice lady at the front desk, I asked her if I could stay a bit longer after checkout, and she said I have to mention it at the morning. the guy who was there on the morning shift,... More

I picked the hotel because because i wanted to be close to the airport and had a shuttle service. I taught it was the crown plaza, i am familiar to the one in Dublin. What a shock, Got room for $151at 11.30pm. I tried to get some heat into the room, no such luck, called Rec. I explained and was... More

My husband and I stayed here one night as part of a group of 22 travelers after we all missed our flight to Egypt. Our tour company made the reservation for us. After waiting for the shuttle bus in 30° temps with snow on the ground and only room for 6 passengers on the shuttle (which took 4 trips to... More

I had to stay near to JFK as my domestic flight to Virginia was cancelled until next day. I found the hotel to be basic but clean. The room was clean and warm. The bed was comfortable and clean. The on-suite had everything that I needed.On the down side Breakfast was best avoided. The breakfast area was more akin to... More

My fiancee and I had to stay an involuntary extra week in NYC and we chose the JFK Plaza because it was available and close by. We only stayed one night and left because this was easily the worst hotel I've ever stayed in. I'm not very picky when it comes to hotels, and I don't really need a lot... More

Our travel agent booked us into this hotel for 2 nights before our cruise I did tell them it had bad reviews they said it was ok.The Hotel is vert dirty our first room had blood stained sheets and mattress not spots of blood dread to think where it came from. 2nd bed semen and hair on the sheets blood... More

My father-in-law paid for my husband and i to stay in this hotel as a honeymoon gift to us. Unfortunately he only told us after he had already paid so by the time we got online and read all the horrible reviews it was too late. After reading the reviews we were very very skeptical,but as it was a gift... More