Booked this hotel in anticipation of seeing SU basketball and was not disappointed. The location is great and the hotel was absolutely fine. Was greeted by a friendly desk clerk and the room was more than adequate for 4 of us. In fact, I don't think I've ever had such a large room. That is not to say there weren't... More

Nice staff. Convenient to airport and tollway. Ok lobby. Rooms were dated and musty but large. Walls were thin. We had to complain about noise next door. Free Wi-Fi was great and their laundry room was extremely helpful. Would stay again if the price were better. More

Stayed at this hotel for New Years weekend 2011-2012. The indoor pool made this hotel a plus again! Was upgraded to a business room. BONOUS! This was our 2nd visit to this hotel and it was another great stay! Warm welcome from staff was nice after a long 320 mile drive from Long Island. The rooms were clean and a... More

Check in was simple after a 5hr drive arriving in at 2am. Hotel looked to be updated with nice decor. Rooms were large but did seem to lack updated features(tv,decor and furniture) but much wasn't expected for the affordable price. Great ammentities free shuttle downtown and indoor pool. Overall great place to stay or a a night or two at... More

As a visitor to Syracuse we have always stayed at Hilton and Marriott properties. Lately prices at those properties have become very expensive and the quality at times does not warrant the price. So we began to take a chance with the help of Hotwire to find quality at a reasonable price. I believe at one time this hotel was... More

I agree that this hotel should have been cleaner! ESPECIALLY if it was built within the past few years. The smell I did not find great either. I also found that I was over charged for the room that was booked... and they refused to refund the amount that was over charged. I mean we slept in a room that... More

Stayed for weekend, and had best hotel experience in Syracuse so far. Very helpful front desk staff who helped us figure out arrangements for activities, family events, etc. Very glad we stayed here! More

Another case where I had made a package purchase from Bidding for Good Charity Auction. Got a buy but expected little after reading Trip Advisor but the hotel appeared newly refurbished and had all I expected. The pool is nice and warm but small but since I had it to myself that was OK. Restaurant and bar very handy and... More

We just spent the night at Maplewood Inn in Liverpool for the Night at the Northpole event through 93Q. The staff could not have been any slower in checking the 150 people in at the door. They forced people to freeze outdoors as they stood in line. For an event as big as this, check-in should have been much quicker.... More