BEST WESTERN PLUS The Inn at Smithfield

Joby1956

Charlotte, North Carolina

Senior Contributor

23 reviews

22 hotel reviews

Reviews in 17 cities

8 helpful votes

“I'll be back!”

Reviewed 6 June 2013

Stayed there for the first time recently. I usually stay at the Days Inn nearby but they were full this evening so I gave the BW a call. They had a few rooms left and took my reservation for a late arrival. The HoJo architecture is easy to spot; property has been well maintained and with good parking. Much shopping/... More

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See 2 more reviews by Joby1956 for Plattsburgh

I appreciate the comments especially about the staff. My family built this property as a Howard Johnson's and converted it to a Best Western in 1968 and became a Best Western Plus in 2011. Our bandwidth is normally is sufficient for high speed connections and exceeds all requirements of the brand. That said as you probably know it can slow... More

Pierre T

Quebec City, Canada

1 review

1 helpful vote

“Great stop driving to Quebec”

Reviewed 29 May 2013

My girlfriend Line and I stopped at the Inn at Smithfield on our way back from New York to Quebec City. WHAT A GREAT IDEA !!! We were very impressed by our room. Everything was nice and very clean. Above all, our room really smelt good. The burger restaurant just next to the hotel was also excellent and the prices... More

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It was very nice of you to acknowledge us on TripAdvisor. Thank you for the support. We really do pay attention to feedback no matter what the source. The use of TripAdvisor not only serves the public but also the entire industry. Safe travels to you and your family More

BNameth

Quebec City

Contributor

20 reviews

8 hotel reviews

Reviews in 12 cities

5 helpful votes

“Great hotel...........I'll be back.”

Reviewed 17 May 2013

My wife and I stayed at this hotel on our way back to Quebec City. We enjoyed the friendly welcome we received and the room was very comfortable. The only negative side of our visit was the size of the pillows. They were way too thick. My wife had to une the cushion to sleep on but as for me,... More

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Thanks for using TripAdvisor and your thoughtful comments. I am sorry our pillows were too soft. Jackson my dog and the pet concierge is normally on property with me most of the time. Be sure to ask for us and we will gladly say hi More

shablon

Delray Beach, Florida

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“It was a chance when our rental car was not available”

Reviewed 16 May 2013

We decided to spend a night at best Western in Plattsburg. the booking for our rental car got mixed up between Pitsburgh and Plattsburg NY it was a chance meeting with one of the finest hotels I have been to. Great beds, bathrooms well equipped and swimming pool just outside our sliding door. In the morning a fantastic buffet breakfast... More

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Thank you very much for the taking the time to write a review in TripAdvisor. I will be sure to share your comments with the staff. The confusion between Plattsburgh and Pittsburgh happens often even in TripAdvisor spell check. Both are great places to live though. More

LVRRTrainBuff

coopersburg pa

Top Contributor

86 reviews

29 hotel reviews

Reviews in 43 cities

40 helpful votes

“Adequate For A One Night Stay”

Reviewed 26 April 2013

Our party of two couples stayed only one night and found this hotel to be average. I had made arrangements to be picked up by the hotel shuttle at the train station. Our train arrived about 15 minutes late, yet no shuttle service was waiting for us. The train station was closing, leaving us to wait outside, so we opted... More

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Thank you for using TripAdvisor in addition to our own survey we use. As discussed with you in e-mails yesterday the train was late and we did send a staff member to pick you up. He also had to pick up a traveler at the airport. With the train being late he went to the airport first and was on... More

nmcall

Portland, Maine

Senior Contributor

21 reviews

12 hotel reviews

Reviews in 14 cities

14 helpful votes

“Great Value”

Reviewed 24 April 2013

We have stayed at this particular hotel many times and our stays have consistenly been excellent. This hotel has a swimming pool, laundry area (just one washer/dryer), exersise room which is adequate, two restaurants, one of which is attached to the hotel- The Ninety-nine and The Ground Round Grill is a few steps out the back door adjacent to this... More

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Thank you very much for using TripAdvisor and your very favorable comments about my hotel. We really do try our best to listen to what our guests and staff are saying regarding our business. Thank you for acknowledging those efforts. These comments allows us to be more aware of issues that may occur and corrected quickly or pass on compliments... More

Kenneth G

1 review

1 helpful vote

“good time”

Reviewed 20 April 2013

We had a evry good stay. The room are very nice and clean the people are so friendly and will be there again.Love the breakfast The hotel is one of the best in town and price is great. Will tell all my friends to stay therethey will have the best time.

Review collected in partnership with Best Western

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Thank you very much for taking the time to fill out the survey and using TripAdvisor. It was very nice of you to acknowledge the staff and I will be sure they see your comments. Thank you for your business and support More

Donny S

Chateauguay, Canada

Reviewer

3 reviews

3 hotel reviews

Reviews in 2 cities

1 helpful vote

“Best Western is the place to stay.”

Reviewed 8 April 2013

This is the second time my wife and I have stayed at this location and we're never disappointed. The front desk staff are extremely friendly and helpful. We had a king room, top floor near the pool, which we didn't get to use on this trip but we have used it in the past and enjoyed it. They also have... More

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Donny S has 1 more review of BEST WESTERN PLUS The Inn at Smithfield

“Great place to stay”

Reviewed 24 September 2012

Thank you very much for your kind comments about the staff and our property. I will be sur eto share with the staff I also thank you for using TripAdvisor for providing us feedback on your stay. It is of great value to the traveling public as well as being very useful to us as owners and operators. More

ANTHONY D

Dorval

2 reviews

1 helpful vote

“Excellent location”

Reviewed 2 April 2013

Review collected in partnership with Best Western

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carolynMascouche

mascouche

1 review

“Great place for Canadians looking for a hotel to stay for shopping .”

Reviewed 23 March 2013

We stay at hotels frequently (50 times per year). This hotel gives you the best bang for you buck. It is clean, breakfast better than most and the staff is very cordial.Any one booking here should make sure front desk is aware of their preferences to avoid area with more noise (pool area) or second floor if not suitable. My... More

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Thank you for using TripAdvisor. I know it takes time to fill out the survey but we really like to get input and react to any issues. Good advice about the pool area. I appreciate the comments about the Inn and our staff and I will be sure they see them More

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BEST WESTERN PLUS The Inn at Smithfield Hotel Reviews, Plattsburgh

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