BEST WESTERN Rochester Marketplace Inn

Also Known As:: Best Western Marketplace Hotel Rochester; Best Western Marketplace Hotel; Best Western Rochester; Rochester Best Western

Address: 940 Jefferson Road, Rochester, NY 14623

Phone Number:

Region: United States > New York > Finger Lakes > Rochester

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Wheelchair access

Hotel Style:

#14 Business Hotels in Rochester

Price Range: $$

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: The Best Western Rochester Marketplace is perfectly located in the "heart" of Rochester's shopping and restaurant district.We are minutes from all major highways and the Rochester International Airport. We offer plush accommodations featuring micro fridges, 40-inch flat panel televisions with DVD players, wired and wireless internet access, and a fabulous free hot full breakfast buffet for all our guests. We are minutes from the city center, convention district, and all major universities and corporations. Our staff will gladly shuttle you to any venue with in five miles of our property. Our staff looks forward to being your home away from home when visiting the Rochester New York area. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets, Venere, Best Western, Olotels, EasyToBook, Priceline, getaroom.com, Agoda, HotelsClick and Tingo so you can book your BEST WESTERN Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Tammy C

Oregon

1 review

“Worst Hotel Experience Ever!”

Reviewed 29 May 2013

I was in Rochester to move my daughter out of college and thought I'd try this BW hotel being that the price was good (it was graduation week at RIT). After 10 hours flying (we live across the country), I checked into this hotel at 12:30 am very tired. While checking in with the front desk clerk (found out it... More

Was this review helpful? Yes

Problem with this review?

Tammy, Thank you for your feedback, again i would like to apologize on behalf of myself and the entire hotel as we experienced this horrible computer error and credit card issue during the time of your check in. I agree that this was a very inconvenient issue that occurred and I can reassure you that this issue has been resolved.... More

Brett L

Cambridge, Canada

“Wow, quite surprised”

Reviewed 25 May 2013

We travelled here from Canada for the weekend as a family of 6 (2 adults, 4 kids). Having travelled for business for quite some time I was quite shocked with this Best Western. We arrived early due to missing some of our planned outdoor activities due to weather. So we went and did some shopping and returned at check in... More

Brett, Thank you so much for your feedback, I am very sorry to hear that you did not enjoy your stay with us. I am looking into the alarm clock issue, I would like to speak to you more in depth on the issues that you encountered at my hotel. Please feel free to contact the hotel directly and ask... More

Travellers are raving about these Rochester hotels

Strathallan - a DoubleTree by Hilton

ABS:HotelCheckRates-d93759?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Inn On Broadway

ABS:HotelCheckRates-d250872?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Courtyard by Marriott Rochester East / Penfield

ABS:HotelCheckRates-d99601?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Staybridge Suites Rochester University

ABS:HotelCheckRates-d1197074?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Radisson Hotel Rochester Riverside

ABS:HotelCheckRates-d99572?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

George H

Needham, Massachusetts

Contributor

13 reviews

4 hotel reviews

Reviews in 6 cities

2 helpful votes

“Old, worn out, not up to standard”

Reviewed 19 May 2013

I have been to the Henrietta area 15-16 times over the past 4 years to visit my daughter at RIT, staying at 6 different hotels. The Best Western Is the worst one by far. It looks like it was renovated 25 to 30 years ago. The halls are dark and dingy with very poor lighting. The carpet is orange brown... More

See 4 more reviews by George H for Rochester

Dear George, Thank you so much for your impute on our property. I am very sorry to hear that you did not enjoy your time with us. I would like to introduce myself to you as the new General Manager of the property. I have taken your feedback very seriously and have addressed the comments and concerns with the appropriate... More

Linda M

Cranfills Gap, TX

“Could Not Have Had Better Care”

Reviewed 12 May 2013

From the moment I walked up to the front desk the service was exemplary. I have owned flag hotels and Victoria's thoughtful kindness was a pleasure after a long drive. She realized that I could just make the time dead line for the complementary dinner and drink offer and gave me the voucher immediately before completing the check in. The... More

Thank you so much for your feed back on you stay with us! I will pass on this most lovely review on to Mac and Victoria. I hope the next time you are in Rochester visiting i have the opportunity to meet you myself and take care of your lodging needs. Thanks Again James Mahoney More

bikebike50

Binghamton, New York

Reviewer

3 reviews

Reviews in 2 cities

“Business Trip – Easy drive to Rochester”

Reviewed 10 May 2013

I Booked the trip on Price Line so did not get to pick the hotel. Was very happy with the room, beds were great, TV's are up todate, Free WIFI, everything was very clean. There are many places (with-in walking distance) to eat at (Jefferson Road has sidewalks on them). Two words about the staff, "very friendly". The FREE breakfast... More

Steve G

Bristol, New Hampshire

2 reviews

1 helpful vote

“Great service”

Reviewed 2 May 2013

I was traveling with an older gentleman and had some specific requests. Jennifer & Priyen were both extremely helpful, courteous and very personable. This staff has rare traits not found in many lower priced hotels. Thanks for making our stay so pleasant

NH G

“Nice staff-friendly and helpful”

Reviewed 1 May 2013

Jennifer was the desk clerk when we arrived. Although she was alone and quite busy, she was very helpful with our special needs. We were on a stressful trip, but her warm smile and bubbly personality really made our short stay pleasant. Room was clean and the free breakfast offered was very nice. The woman who worked in the breakfast... More

NMartin133

Lagrangeville, New York, Usa

“This hotel needs a renovation!”

Reviewed 22 April 2013

I've been staying at this hotel for 5 years. I'm there at least once a month because it is so close to my family. There are many other hotels in the area, but I belong to the Best Western rewards program. The BW about 10 miles away is beautiful and new and I have enjoyed staying there but it is... More

Review collected in partnership with Best Western

ramblingsalesman

Barrie, Canada

Top Contributor

141 reviews

55 hotel reviews

Reviews in 35 cities

59 helpful votes

“It's average but that's not a bad thing.”

Reviewed 1 April 2013 via mobile

I stayed here last night and well its average middle of the road best Western. Clean and basic. Rooms had fridges and huge Tv's. other than that nothing really stood out on the positive or negative side. Basically fits well for the business traveler.

clamc40

Ottawa, Canada

176 reviews

57 hotel reviews

Reviews in 64 cities

225 helpful votes

“Free night, hard to review”

Reviewed 22 March 2013

This was a free (points) night - we needed a simple place to crash overnight in Rochester before a flight the next morning. For the price, then, it was obviously just fine. We wanted a quick trip to the Marketplace Mall before we had to get to the airport; therefore this location was good. Easy to find. Completely standard hotel... More

Thank you for the review and we appreciate your thoughts about our hotel. Please contact the hotel to discuss your stay so that we may help you with any specific requests and/or anything to make your stay more comfortable. Again we appreciate your comments and wish that you return to give us another try. Thank You, Keni Patel General Manager More

1-10 of 106 reviews

« 1 2 ... 11 »

Family-friendly Inn On Broadway 69 reviews	Romantic Woodcliff Hotel and Spa 242 reviews	Good for business La Quinta Inn & Suites Rochester... 122 reviews	Great value Hyatt Regency Rochester 369 reviews
ABS:HotelCheckRates-d250872?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d99570?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d93741?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d93746?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Country Inn & Suites By Carlson,... 124 reviews	Quality Inn Rochester Airport 75 reviews	Extended Stay America - Rocheste... 23 reviews	Holiday Inn Hotel & Suites Marke... 300 reviews
ABS:HotelCheckRates-d99588?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d612081?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d99593?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d626025?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Extended Stay America - Rocheste... 23 reviews	Homewood Suites Rochester/Greece 150 reviews	Comfort Suites Rochester 77 reviews	Holiday Inn Express Rochester 75 reviews
ABS:HotelCheckRates-d99595?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1804810?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d99605?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d93748?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

BEST WESTERN Rochester Marketplace Inn Hotel Reviews, Rochester

106 reviews from our community

Travellers are raving about these Rochester hotels

Been to BEST WESTERN Rochester Marketplace Inn? Share your experiences!

Additional Information about BEST WESTERN Rochester Marketplace Inn

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Rochester

Hotels around Rochester