The service was excellent and the room, a king, was very nice but the parking is bad and the walls are very thin. Major problem if you get stuck by inconsiderate people which is what happened to us. Loud partying in the next room made it tough to sleep. More

I stayed at the Rochester Plaza again this year while there for a music convention. Check-in was reasonably quick, considering the crowd attending the event. I found my room to be very clean, with rather dated furnishings, but all in good repair. Bathroom was very clean, with a small selection of toiletries. The alarm clock could not be set correctly,... More

We paid about $150.00 a night for this hotel. What we received upon arrival was a) not what the website led us to believe we would receive; and b) not worth that price. The website tells you that on-site parking costs $4.00 & we were prepared to pay. When we arrived at 9:00 pm, the lot was full! They told... More

I used this Hotel for an overnight stay for my daughter. They picked her up at the airport. Friendly check-in. Nice big room. Clean. Overall nice. Stayed only overnight. More

I used Hotwire to book a 3 1/2 star hotel in downtown Rochester and I received this hotel as the booking. The hotel itself was easy to find and conveniently located downtown. Check in was fine and we were given a room on the sixth floor. The room itself was clean. There were issues with all the lightbulbs in the... More

The Plaza and Conference Center is a large hotel on State Street in downtown Rochester. It is within walking distance of downtown restaurants, the convention center and the Blue Cross Arena. It is used for large gatherings, weddings and the like. We use it when we stay in Rochester because of its convenience and friendly staff. They have done some... More

The bathroom tiles in need of repair. Room needed to be painted. Rug worn and dirty. No shampoo or conditioner. No glass cups, only plastic cups. Parking limited. AC not working, only heat coming out. Some ceiling tiles looked moldy. More

We checked into the hotel on 13 Oct 2011 - temps outside were max mid 60's and min of late 40's - not a time to use the heater yet. The hotel has no AC on as they said the switch was done for heating systems - My 15 month old baby was not able to take the heat inside... More

Be sure to get back to the hotel early if you want to park "at" the hotel. There is additional parking across the street. All parking is "paid" parking in downtown Rochester. More