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Doubletree Hotel Rochester

3.5 of 5
1111 Jefferson Road, Rochester, NY 14623
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Doubletree Hotel Rochester
Ranked #18 of 39 hotels in Rochester
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162 reviews from our community

    Trip type
Traveller rating
    53
    59
    33
    10
    7
Date Rating
Toronto
Top Contributor
87 reviews 87 reviews
87 hotel reviews
Reviews in 64 cities Reviews in 64 cities
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

We stayed for for two nights while attending a soccer tournament. As others have mentioned, this property is right off the highway, and has plenty of parking. Check in was quick, and the atrium area is very impressive and welcoming. The room itself was pretty standard. It was average in size, nicely appointed with comfortable beds, functional washroom, flat screen... More

Was this review helpful? Yes 2
Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
22 May 2013

SquareBob, Thank you very much for your comments. We appreciate your feedback. I do hope that you will stay with us on your next stay in the Rochester area as our management and staff are dedicated to making every stay exceptional. Safe Travels! More

Massachusetts
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

My wife and I have stayed in this Doubletree a few times now in Rochester when we visit with our son, who attends RIT. The hotel is approximately 2.5 miles from RIT, so distance and drive wise it is not a bad hotel to stay in at all. There are a number of various shops, restaurants and the like all... More

Was this review helpful? Yes 1
Syosset, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 of 5 stars Reviewed 14 May 2013

I stayed here for a night here. There is nothing to brag abut the place other than the great service by the staff. I did not use the restaurant or the bar so I am not able t say anything about. Everything is mediocre. The coffee they provided in the room was poor quality.

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Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
22 May 2013

Zach, Thank you very much for your comments. Especially your feedback about our staff. We take great pride in our work and enjoy meeting people like you! As for the coffee; please note that we will be changing our in-room coffee service to the "Coffee Bean and Tea Leaf" I hope you will enjoy the new products. As always: Safe... More

Boynton Beach, Florida, United States
1 review
4 of 5 stars Reviewed 11 May 2013

Everything was good except that there was no safe or refrigerator in our room. We were concerned about leaving valuables, so we took them with us whenever we left the room. Otherwise, this was a lovely hotel.

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Review collected in partnership with DoubleTree by Hilton

Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
22 May 2013

Marcia, Thank you for your comments and the opportunity to let future guests know that we do have in-room refrigerators available upon request for a minimal fee. We also provide complimentary safe deposit boxes, located behind the front desk. We invite all of our guests to utilize our in house "CARE LINE" with any questions or special requests... Safe Travels! More

Pittsburgh, United States
1 review
3 of 5 stars Reviewed 30 April 2013

Truly a customer satisfaction oriented atmosphere. Everyone who worked there was great! Bathrooms could use updating; the tub was peeling and just didn't feel clean. Could also use some sound proofing; the noise coming from other rooms was embarrassing.

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Review collected in partnership with DoubleTree by Hilton

Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
22 May 2013

Denise, Thank you very much for noticing and mentioning our "customer satisfaction oriented atmosphere" We appreciate your comments as we continually work to improve our Hotel. Safe Travels! More

Pittsfield, Massachusetts
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 April 2013

Always a nice experience here at Double Tree when visiting. Location to highway is convienient yet far enough you do not hear it. Shopping, movie theatre several food options across the street. The indoor pool and Atrium Cafe make it almost resort like. And at 99.00 a nite a deal! Food was fabulous at Atrium Cafe.

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See 6 more reviews by srfrgrl97 for Rochester
Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
22 May 2013

Thank you so much for your comments highlighting our central location near countless restaurants, shopping, nightlife and entertainment. We are truly lucky to be located in the heart of Henrietta in the middle of Jefferson Road. Many of our guests take advantage of our complimentary shuttle, running within a 5 mile radius of the Hotel, as well as the airport,... More

Willemstad
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 23 April 2013

The place is a standard big US hotel, offering nothing special in particular to stay here. In the middle of the atrium is an indoor pool, which makes the atrium smell like chloride all day. Staff is friendly and service oriented as usual in the US. The price is with over 200$ per night rather high. Unless it is convenient... More

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Patrick M, General Manager at Doubletree Hotel Rochester, responded to this review
24 April 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on the look and feel of our property and we will keep your comments in mind as we look towards future refreshments. We hope you were able to enjoy your time in the area and that you will... More

Holliston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 April 2013

The staff from the doorman, to the front desk, to the bar tenders and house keeping were all friendly and helpful. The room was clean and well serviced. Service was great. I would definitely stay here again.

Was this review helpful? Yes 1

Review collected in partnership with DoubleTree by Hilton

Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
22 May 2013

John, We look forward to seeing you again soon! Safe Travels... More

Ithaca, New York
Top Contributor
53 reviews 53 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 8 April 2013

We had an overnight visit with our grown family recently. The hotel is in good physical shape with a nice big atrium, smallish pool, OK bar. Nice people working in the place. The hotel is on a street with dozens of restaurants, mostly family chains, some modestly upscale or perhaps bettre described as uppriced. Very comfortable place for a couple... More

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Millington, New Jersey
Top Contributor
66 reviews 66 reviews
9 hotel reviews
Reviews in 38 cities Reviews in 38 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 8 April 2013

Came here on business and the place was mobbed! Took almost 15 minutes just to check in. There was only two people on the Front Desk. The room was "OK" and nothing special. The room smelled musty but for one night and a can of disinfectant helped. I had to skip breakfast since the restaurant was mobbed. I was happy... More

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Additional Information about Doubletree Hotel Rochester

Also Known As:
Doubletree Rochester
Rochester Doubletree
Address: 1111 Jefferson Road, Rochester, NY 14623
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Rochester
#17 Family Hotels in Rochester
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Doubletree Hotel Rochester
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