My family and I stayed in this hotel few weeks back while we are heading to Niagara Falls vacation. We booked the hotel room over telephone reservation listed in extended stay website, (but it seems they were 3rd party and the reservation sucked). We booked King size room for 2 nights. The telephone reservation guy was polite, offered discount but... More

I rarely write a review on places I have stayed unless they were either extremely welcoming or Extremely Poor. Upon check in, which was late evening about 9pm the front desk person whom was a very kind man was the only asset to this hotel. The room was basic in and of its self: bed, refrigerator,bathroom clean, bed horrific like... More

I went ahead with booking this hotel after reading mixed reviews. Went with my wife and two small children for a shopping trip and a get away. The hotel is a long stay hotel which may put people off as you really don't know what you may walk into. We walked into sewing pins on the kitchenette floor and a... More

This is our second time staying at this location and I can only say wonderful things about it! This trip included 4 rooms for various age people and everyone was 110% satisfied with the value. We were also very impressed with the staff...they were very friendly and helpful with all of our needs/requests. I will look for Extended Stay America... More

I checked in, only to discover my room smelled overwhelmingly like dog. I knew going in that it was a hotel that allowed pets, but I assumed they would make some effort to keep the smell out. It was so bad, there was no way I could stay there. They had no more no-pet rooms available, so I cancelled my... More

SO and I and a friend stayed in this hotel for 1 night while in transit to Ontario on a motorcycle touring trip. Read the other reviews and gave it a shot as we were staying in an expensive B&B for 2 nights in Ontario. The bed was like a concrete slab with a sheet on it - 2 not... More

On the road for work, my partner and I live out of hotels. We were in the area for two weeks and thought we would save on our budget by staying here. The room had an odor that I found to be a mixture of body odor and rotten onions. I bottle of febreeze, and several candles we defeated! My... More

I have to say I used the prevous reviews to find a decent hotel at a reasonable price in the Rochester area for a couple of days. The reviews were pretty muchon the mark. This hotel was clean. The bed comfortable. And quiet. I did have a problem with the toilet working properly upon arrival, but they moved me to... More

I was in Rochester for an annual tournament, so I have stayed at a couple of places in area and this was by far the best. We usually travel with a group but this year we used the HOTWIRE service and Extended Stay ended up being our selection. We stayed from Thursday night to Sunday and it was very pleasant,... More