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Hilton Westchester

3.5 of 5
699 Westchester Avenue, Rye Brook, NY 10573
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Hilton Westchester
Ranked #2 of 2 hotels in Rye Brook
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303 reviews from our community

Traveller rating
    73
    97
    69
    36
    28
See reviews for
Families
69
 
Couples
52
 
Solo
26
 
Business
121
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Springfield, Virginia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed at the hotel while getting my daughter from college. A wedding was taking place when we arrived, so I was concerned that there would be lots of noise from the celebration. Pleasantly, there was none. I am not sure if it was because the participants did not stay at the hotel or if they were not in our area.... More

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New York City, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 17 May 2013

I was staying at this hotel for a retreat with an organization I am affiliated with. We were there with a few hundred people. The hotel is nice. Since I am an avid runner I was able to find some very nice places to run around the hotel, the area is very peaceful. The staff at the hotel were very... More

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Albany, NY, United States
1 review
4 of 5 stars Reviewed 14 May 2013

I stayed there on NYS business in April & May 2013. The property is set on a hill surrounded by a scenic wooded area. Rooms are comfrotable and clean-big tv- otherwise not fancy. The pool and hot tub are nice(when Hot tub is hot) and the fitness room is pretty good too-free wts, elipticals, treadmills.... Bar & lobby are easy... More

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Review collected in partnership with Hilton Hotels & Resorts

Charlotte, United States
1 review
4 of 5 stars Reviewed 14 May 2013

Other than a toilet issue, I very much enjoyed my stay. The staff was courteous and friendly. The breakfast crew were extremely accommodating. The room service was fast and the food was good. I would probably stay there again.

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Review collected in partnership with Hilton Hotels & Resorts

Lisbon
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 May 2013

The hotel location and price of stay would require much more than what I experienced. I had only two issues: 1) The entrance and car park directions are poorly marked. 2) Breakfast was terrible, poor variety and tasteless. All the rest good to excellent

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Review collected in partnership with Hilton Hotels & Resorts

Ashburn, United States
1 review
3 of 5 stars Reviewed 9 May 2013

Upon entering, the lobby is beautiful; the rooms, however, clearly need refurbishing, as carpets are stained and furniture is faded. I would have appreciated a cleaner bathroom, especially as we were checking in during the wake of a rampant norovirus at the hotel.

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Review collected in partnership with Hilton Hotels & Resorts

denise r, Manager at Hilton Westchester, responded to this review
15 May 2013

Dear Heather K, Thank you for posting your comments via Trip Advisor. I do apologize you did not feel your room was as clean as it should be. Happy to know you do think our lobby is beutiful. If you do have a minute would be happy to hear from you to learn of your room number to address the... More

Virginia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 May 2013

We did a day to Westchester for a family get together. The visit started with my wife (who is a germaphobe) noticing a mouse run across the lobby area into the restaurant. She made a joke of it with the front desk manager, but she was massively freaked out. Our first room was on the second floor and was VERY... More

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denise r, Manager at Hilton Westchester, responded to this review
11 May 2013

Dear Mike F., Thank you for posting your comments via Trip Advisor. Reading your comments I can certainly see your stay was not perfect, but happy the pros list is longer than the cons. Happy you enjoyd the bed, shower, pool and the gluten free options. We look forward to you visiting again. Sincerely, Denise Rubin More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 May 2013

Love this Hilton tucked away in the woods of RyeBrook. The reception and restaurant areas have been renovated and are breathtaking, really four star! The rooms are nicely appointed and modern, but some features in the bathroom leave a little to be desired (hook on back of door is falling out, tub drain is broken, etc). Pool was great, as... More

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denise r, Manager at Hilton Westchester, responded to this review
3 May 2013

Dear Infinitenigmatic, Thank you for the pleasant comments. Yes you are right the woodsy ambience is a great feature. Happy you enjoyed it. I will share all your comments positive and negative with the team. Thank you again and look forward to seeing you again soon. Sincerely, Denise Rubin More

Florida, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 May 2013

I equate this hotel to a Super 8 Motel you find on your drive down south to South of the Border. The best way to describe it is the ambient temperature was 42 degrees and the hotel had no heat only AC and suggested at 11:30 in the evening they would assist us in finding an alternative hotel to stay... More

Was this review helpful? Yes 1
denise r, Manager at Hilton Westchester, responded to this review
3 May 2013

Dear Ripped O, Thank you for posting your comments via Trip Advisor. I know your stay was not what you expected from a Hilton property and the no heat was an issue. I believe we spoke today and I will certainly address the managment competency. If there is anything else I can assist with please do not hesitate to contact... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 May 2013

I stayed at the Hilton Westchester recently as part of a large conference and the property has seemed to decline in quality since my last stay there a few years ago. Despite the hotel's claims of a recent renovation, my room was somewhat dated and shabby (ripped carpeting, worn furniture) and I was a little disappointed that there was no... More

Was this review helpful? Yes 1
denise r, Manager at Hilton Westchester, responded to this review
3 May 2013

Dear traveler_628177, Thank you for posting your comments via Trip Advisor. I apologize it sounds as if you did not receive a room that is of Hilton Standards. Our hotel does provide safe deposit boxes at the front desk, I do agree that an in-room safe is much more conveinent. I am more than happy to discuss your illness if... More

Renaissance Westchester Hotel
Great value on a similar hotel
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3.5 of 5 stars 212 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Breakfast buffet(8)
  • Indoor pool(6)
  • Wooded area(3)
  • Tulip Tree restaurant(3)

Additional Information about Hilton Westchester

Address: 699 Westchester Avenue, Rye Brook, NY 10573
Phone Number:
Region: United States > New York > Westchester County > Rye Brook
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Rye Brook
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Westchester hotel, located in Westchester County a New York City suburb of Rye, NY and is minutes east of White Plains, NY and 8 miles from Westchester County-White Plains Airport(HPN) and Greenwich CT. The Hilton Westchester hotel is the ideal location for White Plains shopping and going to the Westchester Mall. The hotel is situated on 45 beautifully landscaped acres of lush woodlands, combining the relaxed setting of a resort with the flexibility of a full-service business hotel. Guest has easy access to New York with the Metro North or Amtrak and can be in NYC within 45 mins. So if you are visiting Westchester County or White Plains for business or pleasure we look forward to welcoming you to the Hilton Westchester hotel. ... more   less 
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Also Known As:
Hilton Westchester - Rye Brook Hotel Rye Brook
Hilton Westchester - Rye Brook Hotel
Hilton Rye Brook
Rye Brook Hilton
Hilton Westchester Westchester County/Rye Brook, NY

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