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Holiday Inn Express - Staten Island West

2.5 of 5
300 Wild Avenue, Staten Island, NY 10314
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Holiday Inn Express - Staten Island West
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133 reviews from our community

Traveller rating
    66
    33
    20
    7
    7
See reviews for
Families
52
 
Couples
11
 
Solo
5
 
Business
33
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 May 2013 NEW via mobile

I was a little unsure about this hotel based on location. Ended up being pleasantly surprised about my stay. Hotel was clean and efficient, close to major highways. The staff were all extremely pleasant and helpful, but Stephen the attendant in the breakfast area deserves a 5+ star rating for his professionalism and pleasant attitude in the morning. He will... More

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Binghamton, New York
1 review
4 of 5 stars Reviewed 23 May 2013 NEW

I would say that the rooms are a little on the small side but the customer service at the front desk was wonderful and especially the breakfast host, Stephen. He was welcoming, friendly, efficient and just so helpful. He carried on conversations with the guests and made them feel at home. It was a nice to see someone who loved... More

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Fort Lauderdale
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Stephen and all the staff were the most gracious, hospitable, caring, and a joy to spend our time in Staten Island with. Stephen made breakfast a great experience. The front desk staff were extremely helpful and also welcoming. The room was a great size, we were very comfortable. We hope to visit all of you again in the near future.

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Tampa, Florida
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

I checked in with low expectations due to the price and proximity to NYC but was pleasantly surprised by all of the courteous and welcoming staff. The room was small but clean as a whistle and the bed was extremely comfortable. Best of all, in the morning, as I sipped my coffee and nibbled on breakfast I met Stephen, the... More

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Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

i have a very good experience. good services, very helpful, friendly peolple,clean services, good services with the apliances in the rooms,I would like to recomend the staff and especially Maria, they made I had everything I needed

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Baltimore, Maryland
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

Great value. Room is a good size compared to others in the area. The hotel staff are terrific and make a big difference in your stay. Maria was at the front desk and she was extremely friendly. The breakfast in the morning was very good but Stephen makes it the best. You can tell that he loves what he does.... More

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 14 May 2013

The hotel was clean and the staff were fantastic! Without a doubt, it is the staff that make all the difference. Stephen made breakfast a pleasure, and all the front desk staff were phenomenal, but Matt and Josie really stand out. The only downside to staying here is the lack of meal choices and entertainment in the area. The free... More

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Brunswick, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 May 2013

our stay was very pleasant due to the very friendly staff. From the moment we checked in with Maria to our breakfast with Stephen. Stephen was very friendly and made sure we had everything we wanted. Maria efficiently checked us in and then out the next morning, always with a smile. We even has a nice conversation with our cleaning... More

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Martinsburg, West Virginia
2 reviews
5 of 5 stars Reviewed 8 May 2013

I would like to commend the staff and especially Stephen,at the breakfast where he was always busy cleaning,or replenishing the breakfast. My hat is off to this great service. Jim Riner,Martinsburg ,WV

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Worcester, United Kingdom
1 review
5 of 5 stars Reviewed 4 May 2013

From arrival being greeted by Josie who's personality and welcoming smile made our long journey seem worthwhile to Steven assisting us daily at breakfast and not least of all by Jerry (Jemal) Whitehouse labouring to keep the place clean and in working order THANK YOU all. This hotel was our base for 7 nights. We caught the free courtesy bus... More

Was this review helpful? Yes
HI Express S, Front Office Manager at Holiday Inn Express - Staten Island West, responded to this review
6 May 2013

Dear JulietteCorbett, Thank you very much for leaving us such a beautiful review. Your kind words really mean so much to the staff. We are very happy to hear that you felt welcomed and cared about while you stayed out our property. Again thank you very much for your review and we look forward to seeing you on your next... More

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Hotel Summarization (Beta)

What travellers say

  • Breakfast area(6)
  • Very small(5)
  • Parking lot(5)
  • Rooms are clean(3)

Additional Information about Holiday Inn Express - Staten Island West

Address: 300 Wild Avenue, Staten Island, NY 10314
Phone Number:
Region: United States > New York > Staten Island
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Staten Island
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express hotel is conveniently situated in one of New York's five boroughs, in the heart of Staten Island, very convenient to Newark Liberty Airport and northern New Jersey sites. Our ideal location allows you to easily reach hundreds of area businesses and attractions. The Arts & Science Museum is close by. Historic Richmond Town, a restored village and museum complex devoted to life on Staten Island; National Lighthouse Museum, Staten Island Zoo, Richmond County Bank Ballpark Home of the Staten Island Yankees, John A. Noble Maritime Collection An education program with art, history, drama, music, and boat trips to the ships' graveyards of New York are all within walking distance from this hotel. The Staten Island Ferry sails into Downtown Manhattan till late night...and is a highlight unto itself. Free! There's the Verrazano Bridge as well as a choice. ... more   less 
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Also Known As:
Holiday Inn Express Staten Island Hotel
Holiday Inn Express Staten Island Hotel Staten Island
Holiday Inn Express - Staten Island West New York

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Holiday Inn Express - Staten Island West
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