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All 31 Syracuse hotels

Red Roof Inn Syracuse

2.0 of 5
6614 N Thompson Rd, Syracuse, NY 13206
Hotel amenities
Red Roof Inn Syracuse
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Ranked #8 of 31 hotels in Syracuse
Most recent review
4 of 5 stars Reviewed 16 June 2013
kiwisontheloose Christchurch, New Zealand
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157 reviews from our community

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Christchurch, New Zealand
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

We really enjoyed our stay here. Very modern and clean room, free wifi though it was a bit slow. Bed really comfortable, well appointed room. Shower great too but I hate the smell of Red Roof soap! Good location I thought there might be road noise but nothing. A great stay thanks.

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Hamilton, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 6 June 2013 via mobile

There is nothing bad to say about this place. I was greeted with a friendly hello and a few small laughs. The rooms have been redone. Rooms were very clean and smelled great as i opened the door, floors were clean and a nice wood finish, bed was very comfortable,air-conditioning worked great all night, i did not hear much traffic... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
11 June 2013

Thank you so much for taking the time to write such a great review on your recent stay with us. We deal with a lot of customers on a day to day basis, and it is our goal to make sure that each and every one of them has been taken care of during their stay. I will be sure... More

Hamden, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 May 2013

The motel is strategically located with a gas station and few eating places in nearby surrounding. They have two bed rooms on ground floor as well as on third floor. The ones on ground floor have refrigerator and microwave on room but there is noise on ground floor due to cars coming in for parking. Third floor rooms on eastern... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
4 June 2013

Thank You for taking the time to post a review about your recent stay with us in Syracuse. We do have a limited number of Deluxe Double rooms on our property that provide a microwave and fridge in them. However, we also offer our Superior King rooms, these offer not only the microwave and fridge, but in room coffee, irons... More

Eldersburg, Maryland
1 review
5 of 5 stars Reviewed 24 May 2013

I booked this room for an international visitor. He didn't speak very much English, but the staff went above and beyond to make sure he was taken care of. It was reassuring to know that he was with such compassionate staff. Camille was one of the people that took care of him, and she did an excellent job.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
4 June 2013

We were pleased to read your positive comments about the level of service that our staff members provided to your visiting guest. We take pride in the quality of our hotel and in delivering the highest level of service. We look forward to welcoming you and your guests again in the future. More

Washington
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 24 May 2013

I needed the break up a long trip and to get off the road during an evening thunderstorm, so I took my chance on Red-Roof and again was pleased. The rooms were clean, modern and bare bones. The traffic noise was excessive, even for a sound sleeper such as I. That said, traffic noise is standard at an interstate motel... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
4 June 2013

Thank you for taking the time to share your experience at our hotel. At Red Roof Inn we believe in providing an exceptional experience for all of our guests at a rate that affords excellent value. We constantly strive to represent our property in a manner that exceeds our guest’s expectations. We do hope that you will visit us again... More

Orangeville, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 May 2013

We stayed here for one night as we were passing through NY. We had the Superior King room on the second floor. Check in was a breeze and we found the staff at the front desk to be efficient and friendly. Upon entering our room, we found it to be clean throughout with the exception of several black hairs on... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
20 May 2013

Thank you for taking the time to post a review about your recent stay with us. I do apologize for the noise issues that you experienced during your recent stay. When they build our inns, they consider location for convenience to our guests. However I don't think that the road noise is taken into consideration. I am sorry that it... More

Hinsdale, NH
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 18 May 2013

I almost feel I shouldn't review this Red Roof, but since I'm doing all others recently stayed at, I can't leave this one out. It's tough to be partial about this one though.....to many of us in the dog community...there is ONLY one place to stay in Syracuse...that's with Cam and staff at this Red Roof. She always remembers her... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
20 May 2013

Thank you so much for your glorious review of our inn. Cam is definately an asset to our staff, and we are very lucky to have her. I will be sure to share you feedback with her, and the rest of my team. It lets them know that their hard work is appreciated. We look forward to seeing you in... More

Seattle, Washington
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 16 May 2013

Staff smoking outside of lobby on several occasions (supposedly smoke free facility). TV, counters, picture, carpet all dirty. Room not cleaned without asking. Intermittent rattling noise in wall. Obstinate front desk staff. Public ice machine and microwave disgusting. No coffee or hot water in lobby during day. Outside of building run down. One side of motel very close to highway... More

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See 3 more reviews by BLSmith45 for Syracuse
Red157, General Manager at Red Roof Inn Syracuse, responded to this review
20 May 2013

Thank you for taking the time to post your comments on your recent stay with us. Comments like yours are not easy to hear, but it does help us to focus on the areas that need improvement at our inn. At the current time, we are under renovations. This will include updating the lobby and the exterior will be painted.... More

SE, MI
1 review
4 of 5 stars Reviewed 29 April 2013

My friend and I were attending a dog show in Cortland over the weekend and this facility was less expensive and more pet friendly than any places closer to the show. They don't charge an additional pet fee which is great! The rooms were either new or in the process of updating. The flooring was mostly laminate which was great... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
9 May 2013

Thank you for reviewing your recent stay with us in Syracuse. We are very happy to learn that you enjoyed our new rooms. Once the renovations are completed, we will be 100% smoke free. However, at times, our guests do take it upon themselves to smoke in the rooms anyway. I am very sorry to hear that my housekeeping staff... More

Bridgeport, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 April 2013

I visit my cousin who has stayed here & found it very neat & clean. Very simple, but efficient. Small fridge, Microwave, & lock box. Perfect for home away from home. Very reasonable prices, too! Denny's is right across the street & Dunkin Donuts w/in walking distance. Conveniently located off the thruway (I90) as well as close to other attractions... More

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See 2 more reviews by Wolfpug for Syracuse
Red157, General Manager at Red Roof Inn Syracuse, responded to this review
25 April 2013

Thank you so much for your positive feedback on your recent stay with us. We are always happy to hear that we have impressed our guests. Positive feedback helps to let our staff know that they are doing a good job, and that their hard work is appreciated. We do look forward to your next visit with us. More

 
 
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Additional Information about Red Roof Inn Syracuse

Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Syracuse Red Roof Inn
Address: 6614 N Thompson Rd, Syracuse, NY 13206
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#1 Best Value Hotels in Syracuse
#5 Business Hotels in Syracuse
#8 Family Hotels in Syracuse
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 
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Red Roof Inn Syracuse
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